酒店回复: Thank you for your feedback. We sincerely apologize for the issues you experienced with the running toilets and the door not locking properly. Your safety and comfort are our top priorities, and we will address these concerns with our maintenance team immediately. Thank you for bringing this to our attention, and we hope to provide a much better experience on your next stay.
4.0分
其他
原文
翻译提供方:Google
美好的
展开
酒店回复: Thank you for your feedback. While it seems your experience was satisfactory, we always strive to exceed expectations and would love to hear any specific suggestions you might have to make your next visit even better.We appreciate your support and hope to welcome you back soon!
4.0分
其他
展开
Great staff, good breakfast and a nice sized room. They were able to provide a pack n play for my toddler and she slept pretty good the whole trip. The bbq was clean and the pool was open (not heated and in November) so it was good to have a cold dip as needed.
展开
酒店回复: Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our great staff, good breakfast, and spacious room. It’s also great to know the pack ’n play helped your toddler sleep well throughout the trip—comfort for families is very important to us.We’re glad you were able to take advantage of the clean BBQ area and even enjoy a refreshing cold dip in the pool, even in November!We truly appreciate you sharing your experience and hope to welcome you and your family back again soon. Safe travels!
我们的房间很旧,电视机也总是断断续续的,最后我们干脆就没看了。房间倒是挺干净的,就是椅子侧面破了。
房间宽敞舒适。客房服务是每天都有的,但我们从来没见过他们。我们房间从来没享受过客房清洁服务。没有垃圾清运、毛巾清洁、吸尘服务。我们刚到的时候,房间还没完全打扫干净,所以我通知了当时在走廊里的客房清洁人员。他们来清洁墙壁和地板,那是我们最后一次见到他们了。我们房间里有个婴儿,所以我们都确保房间保持整洁,把垃圾都倒了,这样房间就不会有异味了。客房清洁服务确实让我很惊喜,因为其他一切都非常棒。
餐厅区的瓦莱丽亚 (Valeria) 非常细心,请检查早餐区的电源插座。有时需要使用笔记本电脑,但电池并不总是能工作。与我一起工作的清洁人员也非常细心。
这家酒店老旧了。房间里弥漫着一股脏脚味。窗户很脏,窗帘上满是灰尘。我不确定它们是否曾经清洗过。位置很方便,但我会选择其他酒店。
酒店还行。泳池几周前就没开放了,所以我们入住期间没能用。入住期间生病了。房间还行,但有点脏,房间里东西也坏了。我们住了6天,第3天之后,空调就让我不舒服了。每天早上喉咙都疼。已经咳嗽和喉咙痛了一周了。
电梯坏了,我们当时住在三楼。他们从来没主动给我们换到低楼层。退房的时候,前台的年轻人根本不在乎。检查的时候,前面还有三辆警车。不会再来了!
位置非常便利,靠近棒球场和机场。这很好,因为有轨电车也停在那里。
我们住在一个有两间卧室的套房里,两个浴室的马桶都一直在流水,而且我们的入口门无法锁上,不得不在门前放一些东西。
美好的
Great staff, good breakfast and a nice sized room. They were able to provide a pack n play for my toddler and she slept pretty good the whole trip. The bbq was clean and the pool was open (not heated and in November) so it was good to have a cold dip as needed.