The breakfast was a typical breakfast. The room was immaculate. My only suggestion is it could use an exhaust fan.
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酒店回复: Kevin, thank you for sharing your feedback. We're glad to hear you enjoyed the cleanliness of your room and appreciate your suggestion regarding the exhaust fan. Your input helps us find new ways to enhance our guests’ experience. We hope to welcome you again in the future.
3.0分
其他
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Decent hotel for a one night stay with my family we didn’t shower because the shower looked dirty and needed a good bleaching. Beds seemed fine, nice having a kitchen. Location is nice.
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酒店回复: Aaren, thank you for sharing your feedback. We're sorry your visit wasn't what you expected, and we appreciate you letting us know about your concerns. Your comments will be shared with our team so we can continue to improve. We hope you'll consider staying with us again.
4.0分
其他
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Weekend Stay
The breakfast was wonderful, the staff was very friendly, and the beds were comfortable, which made for a pleasant stay. However, the bathroom shower curtain was dirty and there was some minor structural damage that could use attention. Overall, a good experience with room for improvement.
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酒店回复: Nicole, thank you for staying with us at Staybridge Suites Tampa East- Brandon, an IHG Hotel. The team is delighted you enjoyed the breakfast, welcoming service, and comfortable beds. Your feedback about the bathroom and other aspects is appreciated, and will be taken into account as we continually strive to enhance the guest experience. We hope to welcome you again soon.
4.0分
商务出差
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I like the staff members, they were reallg nice and respectable. The room was nice and clean. I was impressed. Convenient location. Very easy parking, that meant a lot. Easy access to highways. Shopping near by. Food places near by.
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酒店回复: Emana, it’s wonderful to hear you had a great time at Staybridge Suites Tampa East- Brandon, an IHG Hotel. The team is glad you appreciated their welcoming attitude and enjoyed the comfortable accommodations. We're pleased the convenient location and parking made your stay even better. We hope to welcome you back on your next visit!
5.0分
家庭亲子
I enjoyed everything about my stay! Terri was really helpful at breakfast and the food was pretty good!
4.0分
商务出差
I was impressed with breakfast services, the free laundry services and the social activities they have absolutely at no extra charge. Staff was very courteous.
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酒店回复: Nelia, it’s wonderful to hear you had a great time at Staybridge Suites Tampa East- Brandon, an IHG Hotel. The team is glad their welcoming approach and the variety of complimentary amenities made your visit enjoyable. Thank you for choosing Staybridge Suites Tampa East- Brandon, and the team looks forward to seeing you again in the future.
5.0分
其他
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Loved the property, customer service was wonderful. The ladies in the breakfast bar take a gold medal with their excellent food. I was very surprised and definitely invite more people to go. My puppy was welcomed and the property allows you a place to walk them as well. Very pleased…
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酒店回复: ROSALINDA, the team at Staybridge Suites Tampa East- Brandon, an IHG Hotel is thrilled you enjoyed your stay and felt so welcome. It's especially rewarding to hear you appreciated the efforts of our breakfast bar colleagues and found the accommodations for your puppy convenient. Thank you for sharing your experience, and we’d be delighted to host you and your friends again soon.
5.0分
家庭亲子
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Overall I enjoyed my stay. The staff, from front desk to breakfast staff were amazing. They were all so welcoming & pleasant- the interaction felt genuine. I have not had that experience in awhile. They were attentive to my needs and addressed promptly. I called originally to ask a few questions about the policy, I was given clear information and booking was seamless. Thank you
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酒店回复: Cedrina, the team at Staybridge Suites Tampa East- Brandon, an IHG Hotel, is thrilled you enjoyed your stay. The colleagues truly appreciate your kind words and are delighted to know the warm hospitality and helpful service made your visit memorable. Thank you for choosing the property—we hope to see you again soon.
5.0分
商务出差
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It was great as usual. About 4 years ago we met an employee of yours Itsel Beckford while we were staying there. She’s very courteous and helpful. I use to live in Tampa all my all life. Now I live in N.C. But I try to go to Fla. a couple times a year. And I always stay there now. That lady is all over that hotel. She checked us in one day. The next day she was cooking at the happy hour. All of the staff has been great. Thank you.
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酒店回复: Patricia, it’s wonderful to hear you had a great time at Staybridge Suites Tampa East- Brandon, an IHG Hotel. The team will be pleased to know you appreciated their friendliness and dedication, and Itsel will be especially grateful for your recognition. We’re honored to be your choice when you return to Florida and look forward to welcoming you back again soon.
1.0分
其他
Ac was broke. Had to move rooms and we didnt have a room together anymore. Second room on 1st floor had horrible mildew smell
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酒店回复: Michelle, the team appreciates your feedback and understands how room changes and certain odors can affect your stay. Your comments are valued and will be discussed with the appropriate teams. Thank you for sharing your experience.
The breakfast was a typical breakfast. The room was immaculate. My only suggestion is it could use an exhaust fan.
Decent hotel for a one night stay with my family we didn’t shower because the shower looked dirty and needed a good bleaching. Beds seemed fine, nice having a kitchen. Location is nice.
Weekend Stay
The breakfast was wonderful, the staff was very friendly, and the beds were comfortable, which made for a pleasant stay. However, the bathroom shower curtain was dirty and there was some minor structural damage that could use attention. Overall, a good experience with room for improvement.
I like the staff members, they were reallg nice and respectable. The room was nice and clean. I was impressed. Convenient location. Very easy parking, that meant a lot. Easy access to highways. Shopping near by. Food places near by.
I enjoyed everything about my stay! Terri was really helpful at breakfast and the food was pretty good!
I was impressed with breakfast services, the free laundry services and the social activities they have absolutely at no extra charge. Staff was very courteous.
Loved the property, customer service was wonderful. The ladies in the breakfast bar take a gold medal with their excellent food. I was very surprised and definitely invite more people to go. My puppy was welcomed and the property allows you a place to walk them as well. Very pleased…
Overall I enjoyed my stay. The staff, from front desk to breakfast staff were amazing. They were all so welcoming & pleasant- the interaction felt genuine. I have not had that experience in awhile. They were attentive to my needs and addressed promptly. I called originally to ask a few questions about the policy, I was given clear information and booking was seamless. Thank you
It was great as usual. About 4 years ago we met an employee of yours Itsel Beckford while we were staying there. She’s very courteous and helpful. I use to live in Tampa all my all life. Now I live in N.C. But I try to go to Fla. a couple times a year. And I always stay there now. That lady is all over that hotel. She checked us in one day. The next day she was cooking at the happy hour. All of the staff has been great. Thank you.
Ac was broke. Had to move rooms and we didnt have a room together anymore. Second room on 1st floor had horrible mildew smell