酒店回复: Thank you for your feedback!We will definitely look into this, as to why that happened so we do not have that issue for you or any other guest in the future. Thank you for staying with us and for your repeated business! :D
4.0分
其他
原文
翻译提供方:Google
我们会再次留在这里。该位置非常适合开车进城。不幸的是游泳池没有被使用。
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酒店回复: Danke für Ihre Rückmeldung! Vielen Dank für Ihr Geschäft und für Ihre zukünftigen Geschäfte hier bei uns. Ich freue mich zu hören, dass die Lage der Immobilie für Sie günstig ist. Ich möchte mich dafür entschuldigen, dass unser Pool wegen Renovierungsarbeiten geschlossen ist. Wir freuen uns wieder auf Ihren Aufenthalt bei uns!
5.0分
其他
Super friendly staff, clean room and generous space. The double room didn’t have the couch area though. Overall a nice stay, would come back.
4.0分
其他
The staff was fantastic and helped deal with an issue with my room at check in very quickly and even upgraded my room.
4.0分
其他
Was alright, front lady at the desk at night (the old one) was extremely rude every time I stay here.
5.0分
家庭亲子
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The hotel is quiet at the time that we stayed. The room is very clean and staffs are fine. The location is work well for us. The only thing happened during the night that we arrived, the power outraged due to storm and we can not access the room by key or watch TV, but still AC in room.
1.0分
其他
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Bad Stay
The front desk clerk offered house keeping every night. I didn't get it for even one night. There was a power failure starting early in the evening of my 2nd day and I didn't have power or TV all night. The front desk clerks were not very helpful and add a bad attitude about providing feedback on the problems. I feel I should get a refund.
5.0分
商务出差
Clean rooms breakfast and the safe place and great customer service
该酒店以奥斯汀大学为招排,房价较贵,施舍一般,周围环境一般,靠近高速公路,噪音大。
住一两晚的好地方,附近有吃饭的地方
地理位置优越,入住期间正在进行装修。我的淋浴器两端都漏水,导致地板上有水。
我第二次入住这里,以后还会继续入住。
我们会再次留在这里。该位置非常适合开车进城。不幸的是游泳池没有被使用。
Super friendly staff, clean room and generous space. The double room didn’t have the couch area though. Overall a nice stay, would come back.
The staff was fantastic and helped deal with an issue with my room at check in very quickly and even upgraded my room.
Was alright, front lady at the desk at night (the old one) was extremely rude every time I stay here.
The hotel is quiet at the time that we stayed. The room is very clean and staffs are fine. The location is work well for us. The only thing happened during the night that we arrived, the power outraged due to storm and we can not access the room by key or watch TV, but still AC in room.
Bad Stay
The front desk clerk offered house keeping every night. I didn't get it for even one night. There was a power failure starting early in the evening of my 2nd day and I didn't have power or TV all night. The front desk clerks were not very helpful and add a bad attitude about providing feedback on the problems. I feel I should get a refund.
Clean rooms breakfast and the safe place and great customer service