Breakfast was terrible. All the juice selections were watered down. The steam table's temperature was tepid. Waffle maker was broke, no oatmeal available. AC ran all night at 65 degrees. Temperature never got lower than about 76 degrees. Room was very clean and nice. No compensation for anything. Three guesses where we won't stay on our next trip.
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酒店回复: I apologize for the inconvenience of the conditions of breakfast incompletions, and the A/c malfunctioning. I'm sorry for the compensation aspect, as we cannot do anything with the 3rd party reservations for that
3.0分
其他
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We were told we couldn’t check in 20 minutes early. Fine. I understand but we were told that they were still cleaning rooms.
When I got to my room, 6 hours later- the beds were not made. When I told the front desk- the man working offered to help me make my bed.
I told them I can handle it, but I want to know why I wasn’t offered a room that was completed. Or???
Also I wasn’t letting a strange man in my room with me alone.
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酒店回复: Thank you for staying with us, I'm sorry we were short handed that day and took longer to get all rooms ready. I sincerely apologize for the inconvenience and next time you come through here to stay, ask for Sterling.
5.0分
其他
Room was comfortable and clean. The staff were welcoming and made sure that we had everything we needed. Holiday Inn in Brady, is like a home away from home.
酒店回复: Thank you for your review and glad you enjoyed your stay
5.0分
其他
Happy place to stay
Staff very welcoming. Friendly atmosphere with all staff.
Room was very clean. Our place to stay always in Brady.
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酒店回复: Thank you for the great score we appreciate your business As always
5.0分
其他
Clean and in great shape. Brady is brady. Want BBq, vape and liquor you found the right exit. Meeting a friend so ended up a great stay.
酒店回复: Thank you for the great score we appreciate your business
1.0分
商务出差
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Just drove 5 hours to get here and I was informed I could not park my trailer in the parking lot (there was plenty of room). Had to pay to park somewhere else, and it’s not even in their rules. Room was filthy with crumbs everywhere. Pretty disappointing for Holiday Inn…
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酒店回复: Sir I do apologize for the inconvenience and for the crumbs but it is posted in our guidelines on our web page when booking, as well as on our front entrance door, “ Comp. Self parking. Only for small to Mid size, Don't have long truck, bus, rv or trailer parking.”
5.0分
其他
Overall was good stay just had some old empty coffee cartridges on top of refrigerator and no towels
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酒店回复: Thank you for the great score we appreciate your business, I apologize for the coffee cartridges, and the towels not being placed in the room upon arrival.
5.0分
其他
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Great Trip
Our stay was wonderful. The bed was just perfect to sleep. No loud people around so that was great. The pool was wonderful needed to be cleaned by Saturday. It was looking really .
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酒店回复: Thank you Cindy for your comments and great score. We appreciate your business and feedbackThank you, and visit us again
这家店的沟通太差劲了。尤其是经理，不仅不承认错误，还多次挂断我的电话，拒绝接听，
真是太没礼貌了。
我再也不会去这家店了。
舒适
Breakfast was terrible. All the juice selections were watered down. The steam table's temperature was tepid. Waffle maker was broke, no oatmeal available. AC ran all night at 65 degrees. Temperature never got lower than about 76 degrees. Room was very clean and nice. No compensation for anything. Three guesses where we won't stay on our next trip.
We were told we couldn’t check in 20 minutes early. Fine. I understand but we were told that they were still cleaning rooms.
When I got to my room, 6 hours later- the beds were not made. When I told the front desk- the man working offered to help me make my bed.
I told them I can handle it, but I want to know why I wasn’t offered a room that was completed. Or???
Also I wasn’t letting a strange man in my room with me alone.
Room was comfortable and clean. The staff were welcoming and made sure that we had everything we needed. Holiday Inn in Brady, is like a home away from home.
Happy place to stay
Staff very welcoming. Friendly atmosphere with all staff.
Room was very clean. Our place to stay always in Brady.
Clean and in great shape. Brady is brady. Want BBq, vape and liquor you found the right exit. Meeting a friend so ended up a great stay.
Just drove 5 hours to get here and I was informed I could not park my trailer in the parking lot (there was plenty of room). Had to pay to park somewhere else, and it’s not even in their rules. Room was filthy with crumbs everywhere. Pretty disappointing for Holiday Inn…
Overall was good stay just had some old empty coffee cartridges on top of refrigerator and no towels
Great Trip
Our stay was wonderful. The bed was just perfect to sleep. No loud people around so that was great. The pool was wonderful needed to be cleaned by Saturday. It was looking really .