The AC was ok but had it been the middle of summer it would not have been adequate. There was barely any water pressure. I have thick hair and it took several minutes for me to be able to get my hair wet. Additionally, we were on the 3rd floor and you could hear the traffic from the interstate through the windows.
1.0分
家庭亲子
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Went to check in and they told me my card didn’t go through and wanted me to pay again. I refused so they had to call the manager. Finally got in a room. The floor pieces in front of the ac were all coming up tripping us. Get up the next morning and the elevator is not working. Will never stay at this hotel again.
1.0分
家庭亲子
. We had to change rooms three times.
Outlets, phone, air conditioner, and bathtub didn't work properly
.
5.0分
家庭亲子
Quick stop but perfect stay. Comfy and clean room. Excellent shower and amenities. Breakfast was best we had on our trip. Highly recommend.
1.0分
其他
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Very poor service
Check in was for 3 pm we arrived at 430 our room was dirty. We had to wait for it to be cleaned. The ac was broke on the 3rd floor hallway where our room was. The toilet had issues the tv service was in and out the next day our room did not get cleaned until 6 pm and all i was tild was the manager would be in on monday after 11 and of course check out was 11
5.0分
家庭亲子
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The facility is well maintained and clean. The staff was friendly and courteous. The tub fixtures in our room was showing wear and the shower flow, as in most hotels, is not much more than a mist. I was a little disappointed that the A/C had no was to force the fan to be in "continuous" mode, to help mask outside noise. Also, it seemed the the thermostat monitored movement and shut the A/C off when there was no movement in the room. I woke up hot a couple of times and move around and place my hand on the thermostat to cause the A/C to cycle back on. This is common at most newer hotels, so I did not rate this hotel significantly lower because of this.
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酒店回复: Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us. We hope to see you again. Please know that we have addressed your concerns with the room.
1.0分
家庭亲子
Room was about to renovated and we were there for 4 days. When asked simply said we were full. Room had bugs and bathroom was dirty upon check in
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酒店回复: Thank you for your feedback, we apologize that your stay was not as great as we strive for it to be. We look forward to seeing you again to make your future stays great with us.
1.0分
其他
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Look out for creepy crawly
There were bugs in our room. Front desk got us moved. 2nd room had bugs as well. The 3rd room
Was finally okay. But with bugs in 2 previous rooms it made it feel dirty.
1.0分
商务出差
I didn't check in because the area is expecting torrential rains and hurricanes.
1.0分
商务出差
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This was a bait and switch.Outside looked new and well kept. I needed a place for my parent to rest and shower for few hours which allowed us to be near the hospital. We checked in late. The hot water for showers I guess was turned off because there was none. If you went into the bathroom and shut the door it locked and light would go out.
Security was iffy because there was at least a one inch gap under the room door! I could see out into the hallway, had to stuff a towel under the door. Lastly, the huge Cockroach that I allowed to have the bathroom. I was not going back in there and get locked in and lights go out. So will not stay again.
Bah
The AC was ok but had it been the middle of summer it would not have been adequate. There was barely any water pressure. I have thick hair and it took several minutes for me to be able to get my hair wet. Additionally, we were on the 3rd floor and you could hear the traffic from the interstate through the windows.
Went to check in and they told me my card didn’t go through and wanted me to pay again. I refused so they had to call the manager. Finally got in a room. The floor pieces in front of the ac were all coming up tripping us. Get up the next morning and the elevator is not working. Will never stay at this hotel again.
. We had to change rooms three times.
Outlets, phone, air conditioner, and bathtub didn't work properly
.
Quick stop but perfect stay. Comfy and clean room. Excellent shower and amenities. Breakfast was best we had on our trip. Highly recommend.
Very poor service
Check in was for 3 pm we arrived at 430 our room was dirty. We had to wait for it to be cleaned. The ac was broke on the 3rd floor hallway where our room was. The toilet had issues the tv service was in and out the next day our room did not get cleaned until 6 pm and all i was tild was the manager would be in on monday after 11 and of course check out was 11
The facility is well maintained and clean. The staff was friendly and courteous. The tub fixtures in our room was showing wear and the shower flow, as in most hotels, is not much more than a mist. I was a little disappointed that the A/C had no was to force the fan to be in "continuous" mode, to help mask outside noise. Also, it seemed the the thermostat monitored movement and shut the A/C off when there was no movement in the room. I woke up hot a couple of times and move around and place my hand on the thermostat to cause the A/C to cycle back on. This is common at most newer hotels, so I did not rate this hotel significantly lower because of this.
Room was about to renovated and we were there for 4 days. When asked simply said we were full. Room had bugs and bathroom was dirty upon check in
Look out for creepy crawly
There were bugs in our room. Front desk got us moved. 2nd room had bugs as well. The 3rd room
Was finally okay. But with bugs in 2 previous rooms it made it feel dirty.
I didn't check in because the area is expecting torrential rains and hurricanes.
This was a bait and switch.Outside looked new and well kept. I needed a place for my parent to rest and shower for few hours which allowed us to be near the hospital. We checked in late. The hot water for showers I guess was turned off because there was none. If you went into the bathroom and shut the door it locked and light would go out.
Security was iffy because there was at least a one inch gap under the room door! I could see out into the hallway, had to stuff a towel under the door. Lastly, the huge Cockroach that I allowed to have the bathroom. I was not going back in there and get locked in and lights go out. So will not stay again.