building and grounds are clean and well organized, continental breakfast was one of the better we've had, rooms was comfortable and clean nice stay.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you found the building and grounds clean and well organized, as maintaining a welcoming environment is a priority. It’s also great to know that the continental breakfast met your expectations and that your room was comfortable and clean. We appreciate your positive comments and are pleased that your stay was enjoyable.
5.0分
家庭亲子
Staff are very courteous, rooms were clean, and the thermostat works great! It was also nice to have hot hot water, which I prefer!
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酒店回复: Hello Lori,Thank you for sharing your positive experience. We're delighted to hear that you found our staff courteous and that the cleanliness of the rooms and the hot water met your preferences. Your feedback is valuable to us, and we hope to welcome you back to enjoy another comfortable stay in the future!
3.0分
其他
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Needs some maintenance. Stayed at your hotel 1.looked cleanest 2. Had indoor hot tub/ heated pool due to recent knee surgery for the therapeutic valve. The hot tub did not work but water was warm but pool was not.
3. Bar in 2nd elevator came off in hand as I held for balance going up and down. 4 remote control for TV very difficult to navigate. Staff very apologetic but could not fix problems. Would have bern pleasant stay without these problems. We were there 3 nights for a funeral.
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酒店回复: Hello Robert,Thank you for sharing your feedback. We appreciate your acknowledgment of our cleanliness and the indoor hot tub and heated pool. We understand the importance of maintenance and will pass your comments along to the appropriate departments for review. Our staff strives to provide excellent service, and we are glad they were empathetic during your stay. We hope you had a chance to find some comfort during your visit and that you will consider staying with us again in the future.
4.0分
其他
Property convenient and parking was easy. Everything was good but breakfast could be improved.
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酒店回复: Hi Darlene, We’re glad to hear that you found the property convenient and appreciated the easy parking experience. It’s great to know that most aspects of your stay met your expectations and that you had an overall good visit. While breakfast preferences can vary from guest to guest, our team continually works to offer a balanced and satisfying selection. Your comments are valued and help highlight what guests enjoy most while also providing insight into areas that may benefit from refinement.
5.0分
家庭亲子
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Shawna was so willing to help with anything upu could need! She was so cheery lovely and definitely wanted her guests to have the best experience! And me and my little family absolutely did! Breakfast was great room was nice and very clean! Snack options were great coffee was pretty good! Over all an excellent experience! All of the staff was wonderful and Shawna really stood out!
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酒店回复: Dear Katelynne,Thank you for taking the time to leave such a glowing 10/10 review! We're absolutely delighted to hear that you and your family had an excellent stay with us. It’s great to know that Shawna made such a positive impression – she truly loves helping our guests and it’s wonderful to hear she was able to enhance your experience. We’ll be sure to pass along your kind words to her – they will mean a lot!We’re also glad you enjoyed the breakfast, your clean and comfortable room, as well as the snack options and coffee. We aim to make every aspect of your stay enjoyable, and your feedback reassures us that we’re on the right path.We would love to welcome you and your family back soon for another memorable stay. If there’s anything specific you’d like to see or any suggestions you have, please don’t hesitate to let us know – we’re always striving to improve.
4.0分
其他
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Great room. Very clean and spacious. My only complaint is that the pillows are terrible. All of them were feather pillows. Even using 2 pillows together, they were still flat. I tried everything to get comfortable but couldn’t. Great place to stay but bring your own pillow.
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酒店回复: Dear Jean,Thank you for your great 8/10 review! We’re so glad to hear you found your room clean, spacious, and comfortable. It's always wonderful to know that our guests enjoy their stay with us.We truly appreciate your feedback about the pillows, and we're sorry to hear they didn’t provide the comfort you were hoping for. We understand how important a good pillow is for a restful night’s sleep, and we’ll definitely look into offering more pillow options in the future to better accommodate different preferences.We’re glad you had a great stay overall, and we’d love to welcome you back next time you’re in the area – with hopefully more comfortable pillows in place!
5.0分
家庭亲子
The staff was very friendly and happy to answer questions.
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酒店回复: Hello Amy,Thank you for highlighting our friendly staff! We're glad to hear they were helpful during your stay. Your feedback about their service will be shared with the team as it's important to us. We appreciate your kind words and hope to welcome you back in the future. Your experience helps us continue to provide great service to all our guests.
5.0分
家庭亲子
The staff was exceptional. We loved the king room, and the bed was super comfortable.
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酒店回复: Dear Janet,Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful stay with us. It’s fantastic to know that you loved the king room and found the bed super comfortable. We’ll be sure to share your compliments with our team, as they always strive to provide exceptional service.We look forward to welcoming you back soon for another memorable stay!
4.0分
情侣出游
The staff were very helpful, especially the lady who ran the breakfasts.
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酒店回复: Dear Jack,Thank you for your kind feedback! We're thrilled to hear that you had a positive experience, especially with our breakfast service. We’ll be sure to pass along your compliments to the lady who took care of the breakfast—she’ll be so pleased to know her efforts were appreciated.We hope to welcome you back soon!
4.0分
情侣出游
Was nice and clean. Needed more trash cans in room. More cups for coffee and more regular coffee packs Not decaf. TV very difficult to understand and make work.
building and grounds are clean and well organized, continental breakfast was one of the better we've had, rooms was comfortable and clean nice stay.
Staff are very courteous, rooms were clean, and the thermostat works great! It was also nice to have hot hot water, which I prefer!
Needs some maintenance. Stayed at your hotel 1.looked cleanest 2. Had indoor hot tub/ heated pool due to recent knee surgery for the therapeutic valve. The hot tub did not work but water was warm but pool was not.
3. Bar in 2nd elevator came off in hand as I held for balance going up and down. 4 remote control for TV very difficult to navigate. Staff very apologetic but could not fix problems. Would have bern pleasant stay without these problems. We were there 3 nights for a funeral.
Property convenient and parking was easy. Everything was good but breakfast could be improved.
Shawna was so willing to help with anything upu could need! She was so cheery lovely and definitely wanted her guests to have the best experience! And me and my little family absolutely did! Breakfast was great room was nice and very clean! Snack options were great coffee was pretty good! Over all an excellent experience! All of the staff was wonderful and Shawna really stood out!
Great room. Very clean and spacious. My only complaint is that the pillows are terrible. All of them were feather pillows. Even using 2 pillows together, they were still flat. I tried everything to get comfortable but couldn’t. Great place to stay but bring your own pillow.
The staff was very friendly and happy to answer questions.
The staff was exceptional. We loved the king room, and the bed was super comfortable.
The staff were very helpful, especially the lady who ran the breakfasts.
Was nice and clean. Needed more trash cans in room. More cups for coffee and more regular coffee packs Not decaf. TV very difficult to understand and make work.