Shawna was so willing to help with anything upu could need! She was so cheery lovely and definitely wanted her guests to have the best experience! And me and my little family absolutely did! Breakfast was great room was nice and very clean! Snack options were great coffee was pretty good! Over all an excellent experience! All of the staff was wonderful and Shawna really stood out!
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酒店回复: Dear Katelynne,Thank you for taking the time to leave such a glowing 10/10 review! We're absolutely delighted to hear that you and your family had an excellent stay with us. It’s great to know that Shawna made such a positive impression – she truly loves helping our guests and it’s wonderful to hear she was able to enhance your experience. We’ll be sure to pass along your kind words to her – they will mean a lot!We’re also glad you enjoyed the breakfast, your clean and comfortable room, as well as the snack options and coffee. We aim to make every aspect of your stay enjoyable, and your feedback reassures us that we’re on the right path.We would love to welcome you and your family back soon for another memorable stay. If there’s anything specific you’d like to see or any suggestions you have, please don’t hesitate to let us know – we’re always striving to improve.
4.0分
其他
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Great room. Very clean and spacious. My only complaint is that the pillows are terrible. All of them were feather pillows. Even using 2 pillows together, they were still flat. I tried everything to get comfortable but couldn’t. Great place to stay but bring your own pillow.
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酒店回复: Dear Jean,Thank you for your great 8/10 review! We’re so glad to hear you found your room clean, spacious, and comfortable. It's always wonderful to know that our guests enjoy their stay with us.We truly appreciate your feedback about the pillows, and we're sorry to hear they didn’t provide the comfort you were hoping for. We understand how important a good pillow is for a restful night’s sleep, and we’ll definitely look into offering more pillow options in the future to better accommodate different preferences.We’re glad you had a great stay overall, and we’d love to welcome you back next time you’re in the area – with hopefully more comfortable pillows in place!
5.0分
家庭亲子
The staff was exceptional. We loved the king room, and the bed was super comfortable.
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酒店回复: Dear Janet,Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful stay with us. It’s fantastic to know that you loved the king room and found the bed super comfortable. We’ll be sure to share your compliments with our team, as they always strive to provide exceptional service.We look forward to welcoming you back soon for another memorable stay!
4.0分
情侣出游
The staff were very helpful, especially the lady who ran the breakfasts.
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酒店回复: Dear Jack,Thank you for your kind feedback! We're thrilled to hear that you had a positive experience, especially with our breakfast service. We’ll be sure to pass along your compliments to the lady who took care of the breakfast—she’ll be so pleased to know her efforts were appreciated.We hope to welcome you back soon!
4.0分
情侣出游
Was nice and clean. Needed more trash cans in room. More cups for coffee and more regular coffee packs Not decaf. TV very difficult to understand and make work.
5.0分
其他
Very convenient location. Hotel was clean. Staff especially Shonna was very kind and polite.
5.0分
其他
Awesome Stay
Awesome stay, great shower, plenty of great rest that I really needed
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酒店回复: Hi Pete,Thank you for reaching out and sharing your positive feedback. We truly appreciate your kind words and the time you took to provide us with your review.We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.Once again, thank you for sharing your review, and we look forward to welcoming you back again soon!
1.0分
商务出差
They billed us 2 times for the same night Beware
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酒店回复: Hello Justin,Thank you for sharing your experience. We take billing concerns seriously, and it's important to us that every guest's account is accurate. Please reach out to management directly with your details to discuss this matter further. Your feedback is valuable, and we appreciate you bringing it to our attention.
5.0分
其他
Travel here often for work, love the convenience from parking to location and breakfast.
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酒店回复: Hi Luis,Thank you for taking the time to provide us with your feedback. We are happy to hear that you had a positive experience and enjoyed the majority of your stay. Your rating helps us identify our strengths and areas where we can improve to ensure that our guests feel welcomed and satisfied throughout their time with us. It is our goal to provide a seamless and convenient travel experience.We sincerely thank you for your review and for choosing our hotel. We eagerly await the opportunity to welcome you back in the future and provide you with another enjoyable stay.
5.0分
其他
The staff was just incredibly. Very sweet.
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酒店回复: Hi Sarah,Thank you so much for taking the time to rate your stay! We truly appreciate your positive rating—it’s a wonderful sign that you had a comfortable and enjoyable experience with us.Our team strives to deliver friendly service, amazing accommodations, and a welcoming atmosphere for every guest. It’s always encouraging to see that our efforts are reflected in high guest satisfaction.We hope to have the pleasure of welcoming you back again on your next trip. Whether it’s for a short stop or a longer stay, we’ll be here to make sure it’s just as seamless and relaxing.
Shawna was so willing to help with anything upu could need! She was so cheery lovely and definitely wanted her guests to have the best experience! And me and my little family absolutely did! Breakfast was great room was nice and very clean! Snack options were great coffee was pretty good! Over all an excellent experience! All of the staff was wonderful and Shawna really stood out!
Great room. Very clean and spacious. My only complaint is that the pillows are terrible. All of them were feather pillows. Even using 2 pillows together, they were still flat. I tried everything to get comfortable but couldn’t. Great place to stay but bring your own pillow.
The staff was exceptional. We loved the king room, and the bed was super comfortable.
The staff were very helpful, especially the lady who ran the breakfasts.
Was nice and clean. Needed more trash cans in room. More cups for coffee and more regular coffee packs Not decaf. TV very difficult to understand and make work.
Very convenient location. Hotel was clean. Staff especially Shonna was very kind and polite.
Awesome Stay
Awesome stay, great shower, plenty of great rest that I really needed
They billed us 2 times for the same night Beware
Travel here often for work, love the convenience from parking to location and breakfast.
The staff was just incredibly. Very sweet.