酒店回复: Thank you for your kind words!I will make sure to let the team know!Have a great weekend!
5.0分
商务出差
原文
翻译提供方：Google
伟大的
非常满意
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酒店回复: Thank you for your rave remarks, Dusik! We are happy to hear all of your travel needs were met while you were here at Courtyard Pittsburgh North/Cranberry Woods. We hope your travels bring you back soon for another 10/10 experience!
2.0分
家庭亲子
原文
翻译提供方：Google
我没有得到客房服务，接待处的人非常好，但他们从不打扫房间
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酒店回复: Maria, thank you for choosing our property as well as for providing your helpful feedback. We are sorry if there was any confusion regarding our housekeeping procedures. We do not offer the service automatically each day but if you request it with our team we can ensure a room refresh. We are eager to better meet your needs and hope you will return soon.
4.0分
其他
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This is one of the quietest hotels we've ever stayed in. The room was comfortable and had a nice layout. Staff was great. The only thing keeping it from being excellent were the stains on the carpet in the room and hallways. Still recommend it.
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酒店回复: It is exciting to read that your stay was peaceful and comfortable! Our team works hard to create that relaxing environment, and we’re glad you felt it. We also appreciate your kind words about our incredible team. At the same time, your note about the carpet is very important, and we’ll be reviewing this with our housekeeping and maintenance teams to ensure our spaces better reflect the standards we strive for. Thank you for recommending Courtyard by Marriott Pittsburgh North/Cranberry Township. We look forward to welcoming you back for an even better visit.
4.0分
情侣出游
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My husband and I stayed here while in town for a wedding. The hotel met our expectations; all of the staff were friendly and helpful, the bed was comfortable and everything was clean.
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酒店回复: What a lovely reason to visit! We’re delighted to hear our friendly team, comfortable beds, and clean spaces made your wedding weekend stay just what you were hoping for. We’d love to welcome you back to Courtyard Pittsburgh North/Cranberry Woods whenever your travels bring you to the area again.
3.0分
其他
Old
Old and smelly. Constant hum of air conditioner. Needs an update.
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酒店回复: It sounds like your stay didn’t feel as comfortable as it should have, and we appreciate you sharing this feedback. Notes about the air conditioning and overall condition are being shared with our leadership team as we continue planning updates to keep the property fresh and welcoming. We’d love the chance to host you again for a stay that feels much more relaxing.
3.0分
其他
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Staff taking care of the “dining” area can’t be bothered to be on time and are irritated when you are there for the stated opening time. I will stay somewhere else the next visit.
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酒店回复: It is disheartening to know that your experience was affected by inattentive service in the dining area. Guests should always feel welcomed and never as though their presence is inconvenient, especially when arriving during posted service hours. Your feedback is a clear reminder that consistency and attitude in guest-facing spaces matter deeply, and this will be shared with our team to ensure expectations are not only met but exceeded moving forward. We regret that this visit did not reflect the level of care you deserved.
1.0分
其他
I want a refund. There was a loud alarm that kept us up all night
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酒店回复: We truly appreciate you sharing your experience with us, and we are genuinely sorry to learn that your rest was interrupted. We understand how essential a peaceful night’s sleep is for our guests, and it is deeply disappointing to know this impacted your stay so significantly. Your feedback is being taken seriously by our team as we review how such situations are addressed to ensure they are resolved swiftly and with greater care for our guests’ comfort. We hope you might consider giving us another opportunity in the future to provide the quiet, restful, and welcoming experience you deserve.
位置很好，住得很舒服。
这个价格能住到这样的房间，很不错。
最佳入住服务
负责办理入住手续的两名工作人员的友善和及时给我留下了深刻的印象。这是最好的。
伟大的
非常满意
我没有得到客房服务，接待处的人非常好，但他们从不打扫房间
This is one of the quietest hotels we've ever stayed in. The room was comfortable and had a nice layout. Staff was great. The only thing keeping it from being excellent were the stains on the carpet in the room and hallways. Still recommend it.
My husband and I stayed here while in town for a wedding. The hotel met our expectations; all of the staff were friendly and helpful, the bed was comfortable and everything was clean.
Old
Old and smelly. Constant hum of air conditioner. Needs an update.
Staff taking care of the “dining” area can’t be bothered to be on time and are irritated when you are there for the stated opening time. I will stay somewhere else the next visit.
I want a refund. There was a loud alarm that kept us up all night