The check in process was horrendous because the cost needed wasn’t explained beforehand and so I was caught off guard to learn the process..
酒店回复: Management apologizes we did not fully meet your expectations.
2.0分
商务出差
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I have stayed at several Hilton hotels and this one definitely does not live up to the caliber of the Hilton brand. The location is not well-kept. The surrounding area of the hotel is very dark and sits quite a distance from the parking lot, which is also dark and at the top of a hill. This is very concerning for a woman who may be traveling by herself. The hotels grounds are in need of maintenance. Whatis shown on the site is only in part of how the grounds look.
The room I was placed in had a faint sour odor and the manager refused to give a refund after I requested to check out early; this was after I was previously told that I would be given a refund by another front desk associate.
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He told me that could place me in another room,since he had several vacancies. Given the lack of upkeep, I can see why there are so many vacancies and why the price was so low. I do not recommend this location.
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酒店回复: Management truly apologizes that we were unable to meet your expectations.
干净，整洁
我下午抵达酒店时，把车停在了附近的停车场。
天气有点热，前台的服务人员给我安排了一间在走廊尽头的房间。由于窗户朝向的问题，街上的噪音很大，不过我最终还是睡着了。
优点是地理位置非常好，酒店离一个大型购物中心不到两英里。
总的来说，适合住一晚。
下次来亚特兰大决定不会再住这个酒店。房间内及酒店内到处都很脏，看上去是随便打扫的，我们住的30X房很多设施都是坏的，放冰的桶是裂的漏水，盛水的纸杯是坏的，忘记补充咖啡胶囊，卫生间门锁不上，房间不打扫，被告知要预约才会打扫，打电话去前台发现电话不工作，每次都要去前台交涉，床已经是中间塌陷，睡的很难受，哎，酒店整体需要彻底清洁和修缮。携程上写明停车免费，到店后被告知需要交5美金停车费。
50美元押金/免费停车。
很好，不错。
地理位置绝佳
酒店服务一流，员工（Nemesis）热情友好且专业，客房舒适整洁，地理位置便利，餐饮品质一流。热情的服务、高效的员工以及整体愉悦的体验，都让我作为客人向大家推荐这家酒店，并希望再次入住。
一切都很棒
The check in process was horrendous because the cost needed wasn’t explained beforehand and so I was caught off guard to learn the process..
I have stayed at several Hilton hotels and this one definitely does not live up to the caliber of the Hilton brand. The location is not well-kept. The surrounding area of the hotel is very dark and sits quite a distance from the parking lot, which is also dark and at the top of a hill. This is very concerning for a woman who may be traveling by herself. The hotels grounds are in need of maintenance. Whatis shown on the site is only in part of how the grounds look.
The room I was placed in had a faint sour odor and the manager refused to give a refund after I requested to check out early; this was after I was previously told that I would be given a refund by another front desk associate.
.
He told me that could place me in another room,since he had several vacancies. Given the lack of upkeep, I can see why there are so many vacancies and why the price was so low. I do not recommend this location.