Room was quiet and a/c worked great. Bathroom had long brown hairs on the floor and in the tub. (I am a blond with short hair.) Tried to check in at 1:30 and was told rooms were not clean yet. I find this curious as housekeeping was leaving our room at 9:15 as we were returning from breakfast on our checkout day. Breakfast and fresh coffee was nice to wake up to. A good place to stay for a quick trip to see our UNT student.
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酒店回复: Thank you for taking the time to share your experience with us. We are pleased to hear that you found your room quiet and the air conditioning to be effective during your stay. It's great to know that you enjoyed our breakfast and fresh coffee to start your day.We sincerely apologize for the cleanliness issues you encountered in the bathroom. This does not meet our usual standards, and we appreciate you bringing it to our attention. We will ensure that our housekeeping team is reminded of the importance of thorough cleaning.Regarding your check-in experience, we strive to have rooms ready as early as possible, and we appreciate your understanding. Your feedback is invaluable as we continue to improve our services.We hope to welcome you back for another visit in the future.
5.0分
其他
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The room was really nice and clean. Staff was friendly, breakfast was good and well stocked. Easy to get to and the parking was well lit up at night. Overall a very good experience. Will definitely be back.
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酒店回复: Thank you for your wonderful 10-star review! We are thrilled to hear that you found your room to be nice and clean, as we take great pride in maintaining high standards for our accommodations. It's also heartening to know that our staff made a positive impression with their friendliness—our team is dedicated to providing a welcoming atmosphere for all our guests.We're glad you enjoyed the breakfast and found it well stocked; we strive to offer a variety of options to start your day right. Additionally, it's great to hear that you appreciated the well-lit parking, as we prioritize the safety and convenience of our guests.We look forward to welcoming you back for another excellent stay!
4.0分
其他
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Great location
The hotel was pretty clean, the staff was very nice. The only thing was that there weren't enough pillows. I have vertigo and need pillow support to avoid a vertigo episode.The front desk person was super friendly when I asked for a couple of more pillows, he said housekeeping was gone for the day and they didn't have more pillows that he could find. That's the reason I didn't give a 5 stars to this venue.
4.0分
商务出差
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The hotel borders on the interstate and noise from traffic was noticeable in our room. The property and room seemed updated and clean. Interaction with staff was limited but professional and satisfactory. My only complaint is that the mattresses on both beds seemed worn and are probably due for replacement.
房间整体而言相当干净，且房间里自带微波炉。环境也不错不过离周围的便利店有些远，建议租个车。服务还不错，两天打扫一次卫生，不过没有一次性拖鞋牙膏牙刷梳子等。洗衣设施一次两刀，烘衣也是两刀，如果没自带洗衣液的话，一次性的洗衣包是1.25刀，这些都需要自备25美分硬币付款。早餐只能说对付一口得了，你还能指望白人饭很丰富吗？
这家酒店真是个宝藏。尽管它离高速公路很近，但房间却非常安静和干净。
交通便利，服务周到，双床房非常舒服。
一言难尽的糟糕。
这是我睡过的最硬的床！
非常好
Room was quiet and a/c worked great. Bathroom had long brown hairs on the floor and in the tub. (I am a blond with short hair.) Tried to check in at 1:30 and was told rooms were not clean yet. I find this curious as housekeeping was leaving our room at 9:15 as we were returning from breakfast on our checkout day. Breakfast and fresh coffee was nice to wake up to. A good place to stay for a quick trip to see our UNT student.
The room was really nice and clean. Staff was friendly, breakfast was good and well stocked. Easy to get to and the parking was well lit up at night. Overall a very good experience. Will definitely be back.
Great location
The hotel was pretty clean, the staff was very nice. The only thing was that there weren't enough pillows. I have vertigo and need pillow support to avoid a vertigo episode.The front desk person was super friendly when I asked for a couple of more pillows, he said housekeeping was gone for the day and they didn't have more pillows that he could find. That's the reason I didn't give a 5 stars to this venue.
The hotel borders on the interstate and noise from traffic was noticeable in our room. The property and room seemed updated and clean. Interaction with staff was limited but professional and satisfactory. My only complaint is that the mattresses on both beds seemed worn and are probably due for replacement.