Pros: large rooms, good ac, everyone seemed to enjoy the lemonade that was being served in the lobby. Cheaper than stephenville.
Cons: cockroach on the wall while we were checking in- gave the benefit of the doubt since it’s right by the outside door. Room stink- there was a box of baking soda tucked behind the curtain. Sheets smelled like dirt. Socks were soaked after walking by the ac in the morning. Cockroach in the bathtub in the morning.
Has a lot of potential- just needs some good cleaning and maintenance. Hopefully they get that fixed.
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酒店回复: Thank you for staying with us. We are very sorry that you had this experience while staying. We apologize for not being able to provide a comfortable environment. We are making changes to correct these issues. We appreciate you and your business. Thank you for your understanding.
5.0分
其他
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I wish I could remember her name but the lady that checked us in was GREAT!
This is picky but the baseboards in the bathroom were dusty. All else was GREAT!!!!!!!
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酒店回复: Hello! We are happy to know that our front desk clerk was great with you and your experience checking in was memorable! We are so thankful for you and your business. Thank you for letting us know about the dusty base boards. We are always looking for ways to improve and we listen to our guests. We hope to see you again in the future! Thank you!
5.0分
情侣出游
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We come regularly to see our daughter. We always stay here and the desk staff remembers us. We often get a larger room and are always grateful for the kindness. The cookies are a treat and the water carafe is so refreshing. Breakfast is always fresh and well tended. Thanks for being here for us. We rely on your presence in the town.
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酒店回复: Thank you for choosing our hotel and staff every time! We are so happy to know that you enjoy every visit with us. We can't wait to see you again! Thank you!
5.0分
其他
Great stay, Danelle was very friendly and made the experience exceptional.
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酒店回复: Hello, thank you for staying with us. We are so happy to know that DaNelle was friendly and helped make your experience exceptional. We hope you will come back to see us soon.
5.0分
其他
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Good stay great staff
The staff was amazing. Amanda at the front desk was so helpful! The beds were a little stiff and the pillows were kind of flat, but she was great and gave me extra pillows to help with that.
2.0分
其他
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We had to wait for nearly 1and 1/2 hours to get in our room after 3 pm check in time. It was a citywide high school reunion that weekend, so they should have arranged for extra help to accommodate such a large crowd.Also the TV remote did not work. However, the AC worked fine, beds were comfortable, and the included breakfast was good. We will try to stay somewhere else the next time.
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酒店回复: Thank you for staying with us. We are sorry you were not able to get into your room by check-in time and that we were short staffed. We are trying to get more staff so that this does not happen again. Thank you so much for your understanding. We hope that you will give us another try in the future. Thank you!
4.0分
商务出差
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This hotel was clean and the staff were very accommodating and friendly. The only issues we had was the conditioner and body wash dispensers were empty and the fire alarm went off at 3:36 am for no apparent reason. I would also bring my own pillows.
That being said, it’s one of the cleanest I’ve stayed at in a long time and the breakfast was really good.
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酒店回复: Hello! Thank you for staying with us. We are so very sorry that the fire alarm went off and woke you up. Thankfully it was a false alarm and everything was ok. We do appreciate your understanding. The soap dispensers being empty was not acceptable. Thank you for letting us know. We love knowing you enjoyed our clean hotel and great breakfast. We hope you will come visit us again in the future. Thank you!
4.0分
其他
Business trip for crew
The front desk person was so polite, hotel was just what we needed
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酒店回复: Thank you for staying with us. We appreciate you and your business.
1.0分
其他
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Check in was great. Amanda was wonderful. House keeping ******. Food was on front of drawer under microwave and on curtains. The floor was sticky and Pea gravel and sand was on floor. You can tell the floors hasn’t been swep
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酒店回复: Hello! Thank you for staying with us. We are sorry to hear that your room was not cleaned properly. This is not acceptable. Thank you for letting us know so that we can re-train the house keepers. We are glad that Amanda was great during your check-in process. We hope to see you again in the future. Again, We are very sorry about the conditions of your room. We will be making changes so this does not happen again. Thank you!
4.0分
商务出差
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While checking in the lady at front desk was extremely nice and helpful. Will choose this hotel over the one across the street definitely. Much much better condition with this hotel
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酒店回复: Thank you for choosing to stay with us. We are happy to see that you enjoyed your staff and had an easy, friendly check-in with our team. We are excited to learn you will be staying with us in the future. Thank you for your loyalty. We will see you again!
Mmm…would not take my family.
Pros: large rooms, good ac, everyone seemed to enjoy the lemonade that was being served in the lobby. Cheaper than stephenville.
Cons: cockroach on the wall while we were checking in- gave the benefit of the doubt since it’s right by the outside door. Room stink- there was a box of baking soda tucked behind the curtain. Sheets smelled like dirt. Socks were soaked after walking by the ac in the morning. Cockroach in the bathtub in the morning.
Has a lot of potential- just needs some good cleaning and maintenance. Hopefully they get that fixed.
I wish I could remember her name but the lady that checked us in was GREAT!
This is picky but the baseboards in the bathroom were dusty. All else was GREAT!!!!!!!
We come regularly to see our daughter. We always stay here and the desk staff remembers us. We often get a larger room and are always grateful for the kindness. The cookies are a treat and the water carafe is so refreshing. Breakfast is always fresh and well tended. Thanks for being here for us. We rely on your presence in the town.
Great stay, Danelle was very friendly and made the experience exceptional.
Good stay great staff
The staff was amazing. Amanda at the front desk was so helpful! The beds were a little stiff and the pillows were kind of flat, but she was great and gave me extra pillows to help with that.
We had to wait for nearly 1and 1/2 hours to get in our room after 3 pm check in time. It was a citywide high school reunion that weekend, so they should have arranged for extra help to accommodate such a large crowd.Also the TV remote did not work. However, the AC worked fine, beds were comfortable, and the included breakfast was good. We will try to stay somewhere else the next time.
This hotel was clean and the staff were very accommodating and friendly. The only issues we had was the conditioner and body wash dispensers were empty and the fire alarm went off at 3:36 am for no apparent reason. I would also bring my own pillows.
That being said, it’s one of the cleanest I’ve stayed at in a long time and the breakfast was really good.
Business trip for crew
The front desk person was so polite, hotel was just what we needed
Check in was great. Amanda was wonderful. House keeping ******. Food was on front of drawer under microwave and on curtains. The floor was sticky and Pea gravel and sand was on floor. You can tell the floors hasn’t been swep
While checking in the lady at front desk was extremely nice and helpful. Will choose this hotel over the one across the street definitely. Much much better condition with this hotel