酒店回复: Thank you for sharing your experience. We understand your situation, but we must adhere to our cancellation policy, which unfortunately cannot be overridden. We appreciate your understanding and hope to have the opportunity to serve you in the future under better circumstances.
1.0分
其他
The management was rude, the room was dirty, and there were bugs coming from the air vents. The hotel looked nothing like the photos.
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酒店回复: Thank you for your feedback. Your reservation is marked as No-Show which means you haven't came and stayed at our property. Have a wonderful day.
1.0分
其他
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The room/hotel is not as advertised or even close. The couch was ripped to shreds, not to mention gave a rash after only 20 minutes of sitting on it, the room was not clean (clumps of hair inside the sheets, used towels in the bathroom), and bugs swarming out of the AC unit every time it turned on. The owners refused to switch our room and told us “to just checkout”. Absolutely disgusting and unacceptable. We did not stay and ended up checking out to go somewhere else.
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酒店回复: Thank you for sharing your experience with us, and we sincerely apologise for the issues you encountered. We understand how unsettling it must have been to find pests in your room, and we take this concern seriously. We will immediately address this with our team to ensure a more thorough inspection and treatment of the rooms. Please know that we value your feedback, and we will take action to improve these areas moving forward. Hope you will give us another chance to provide you with a better experience in the future.
在我住过的所有酒店中，这家是迄今为止最干净的。前台员工也很友好。
我早上醒来就看到地上有一只很大的虫子，对我的居住体验很差。
首先，我等了20分钟才办理入住，因为当时酒店里没人！相邻房间的门锁不上，门前还放了个长凳。早上客房服务人员反复敲我们的门，而我们之前已经拒绝了。总之，以后不会再住这里了。不值这个价钱，也不值得住。非常失望
这家酒店在网上有照片，大概是开业时的照片。家具明显有些破旧。没有健身房。不过，工作人员非常友好，乐于助人。
酒店照片大概是开业时拍的。家具明显有些年头了。没有健身房。不过，工作人员非常友好，乐于助人。
待遇很好，房间很好，早餐也不错
出色地
不推荐
The management was rude, the room was dirty, and there were bugs coming from the air vents. The hotel looked nothing like the photos.
The room/hotel is not as advertised or even close. The couch was ripped to shreds, not to mention gave a rash after only 20 minutes of sitting on it, the room was not clean (clumps of hair inside the sheets, used towels in the bathroom), and bugs swarming out of the AC unit every time it turned on. The owners refused to switch our room and told us “to just checkout”. Absolutely disgusting and unacceptable. We did not stay and ended up checking out to go somewhere else.