Very surprised that this hotel would send a request for my review. But since they did I will give my honest review for the short time (less than 2 hours) we were there.
No elevator only stairs to the second floor.
Walking to our room the hotel smelled very musty. Upon opening the door to our room it smelled musty and cold (15C). We turned the heat to 21C and left for dinner. Upon returning we opened the door to a strong smell of burning plastic. Going down to the desk clerk, she said this was surprising but she would moved us to another room. Again entering this room it also smelled musty and cold. The desk clerk struggled to get the heater to start but after about 1 minute this heating unit also started to emit a burning plastic smell. She then becomes frustrated and starts saying I can’t keep moving you to different rooms. You can either stay in this room or leave. Obviously we chose to leave; with no other options in Kenora we had to drive another hour and half to Dryden. Wow what a difference in the hotel quality and staff. Definitely drive the extra distance and avoid this (Dis)Comfort Inn!!! We give them 1 star as they agreed to refund our stay after we explained to ******* the mentioned issues above.
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酒店回复: Sorry to hear you did not enjoy your stay. We processed a full refund. Pleased you were able to find something that met your standards.Safe travels.
3.0分
其他
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Room was ok. Bathroom door kept on falling o the hinge. Carpet had wet spots on it when we walked in and a few stains. However the bed was comfy and very clean. Bathroom and shower were small. Staff were friendly and property was clean. Checked in very late so I didn’t have to be in the room along time. Breakfast didn’t have alot to offer that was not sitting keeping warm for along time.
酒店回复: Thank you for your feedback
4.0分
商务出差
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Great staff upon arrival.our room was short towels and so was the laundry room but the Saturday evening staff did their best.
Again no corporate rates. I asked just 10% off.
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酒店回复: Hello,Full corporate are avaible but you must book directly, not via 3rd party.
4.0分
商务出差
Property was in a quiet area with plenty of parking. Very much appreciated the variety of breakfast items.
酒店回复: Thanks for staying.
3.0分
情侣出游
Bed was comfy and staff were nice. However, the door in my room to the outside was left open when I arrived
酒店回复: Thanks for the feedback
4.0分
其他
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Easy parking. Sliding doors by the parking made for easy unloading and packing the car in the morning. Breakfast good and included egg rounds, sausage and potatoes. Was great for our one night pitstop. Close to stores and fast food plsces. Front desk and breakfast staff were friendly and helpful. Would stay over again.
酒店回复: Thanks for staying
4.0分
其他
The room was clean. Evironment quiet during the night. It would be nice though to have 2 chairs in a room because we like to play some games in the evenings.
酒店回复: Thanks for the feedback.
5.0分
情侣出游
We enjoyed our stay, staff was polite, placexwas clean and convenient. Would definitely stay thee again
还可以，只是没电梯。
除了电视，其他都挺好的。
Very surprised that this hotel would send a request for my review. But since they did I will give my honest review for the short time (less than 2 hours) we were there.
No elevator only stairs to the second floor.
Walking to our room the hotel smelled very musty. Upon opening the door to our room it smelled musty and cold (15C). We turned the heat to 21C and left for dinner. Upon returning we opened the door to a strong smell of burning plastic. Going down to the desk clerk, she said this was surprising but she would moved us to another room. Again entering this room it also smelled musty and cold. The desk clerk struggled to get the heater to start but after about 1 minute this heating unit also started to emit a burning plastic smell. She then becomes frustrated and starts saying I can’t keep moving you to different rooms. You can either stay in this room or leave. Obviously we chose to leave; with no other options in Kenora we had to drive another hour and half to Dryden. Wow what a difference in the hotel quality and staff. Definitely drive the extra distance and avoid this (Dis)Comfort Inn!!! We give them 1 star as they agreed to refund our stay after we explained to ******* the mentioned issues above.
Room was ok. Bathroom door kept on falling o the hinge. Carpet had wet spots on it when we walked in and a few stains. However the bed was comfy and very clean. Bathroom and shower were small. Staff were friendly and property was clean. Checked in very late so I didn’t have to be in the room along time. Breakfast didn’t have alot to offer that was not sitting keeping warm for along time.
Great staff upon arrival.our room was short towels and so was the laundry room but the Saturday evening staff did their best.
Again no corporate rates. I asked just 10% off.
Property was in a quiet area with plenty of parking. Very much appreciated the variety of breakfast items.
Bed was comfy and staff were nice. However, the door in my room to the outside was left open when I arrived
Easy parking. Sliding doors by the parking made for easy unloading and packing the car in the morning. Breakfast good and included egg rounds, sausage and potatoes. Was great for our one night pitstop. Close to stores and fast food plsces. Front desk and breakfast staff were friendly and helpful. Would stay over again.
The room was clean. Evironment quiet during the night. It would be nice though to have 2 chairs in a room because we like to play some games in the evenings.
We enjoyed our stay, staff was polite, placexwas clean and convenient. Would definitely stay thee again