The window lock in our room was broken and we were concerned security wise as our room was on the ground floor.
Also there was a group of young male adults at least a dozen hanging out in the parking lot smoking and fairly loud until midnight.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the concerns you experienced with the window lock in your room and the disturbance caused by noise in the parking lot. Your comfort and sense of security are very important to us, and we regret that we fell short in these areas during your stay.Please be assured that we are addressing both issues with our maintenance and operations teams to prevent this from happening again. We truly value your comments and hope to have the chance to provide you with a more positive experience in the future.
5.0分
家庭亲子
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We used to live in Ingersoll so were "coming home " to visit friends and neighbors. We felt right at home here thanks to the amazing staff, wonderful breakfast selections and comfortable room. Very clean and amazingly comfortable beds with ample pillows. Location just off highway but no noise at all from traffic. Would definitely stay here again on our next visits!!
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酒店回复: Thank you for your wonderful review! We’re delighted to hear you felt right at home during your visit and enjoyed our friendly staff, breakfast, and comfortable rooms. It’s great to know you appreciated the cleanliness, cozy beds, and quiet location. We truly look forward to welcoming you back on your next trip to Ingersoll!
5.0分
其他
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The hotel staff was great, very friendly and accommodating. Jen the front desk clerk gave us a warm welcome. She provided us with a map of the area and answered all of our question. There was also another young gentleman on the dedssk but I do not know his name but he was very helpful concerning the WIFI as we were have some difficulty signing in. The room and hotel were very clean. The morning breakfaast was hot and tatste. All and all an excellent visit and we would give our stay our highest recommendation.
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酒店回复: Thank you for sharing such a wonderful review of your stay. We’re delighted to hear that our team, especially Jen at the front desk, made you feel welcome and well cared for. We’ll be sure to share your kind words with her and the rest of the team, including the gentleman who assisted you with the Wi-Fi. It’s also great to know you enjoyed our clean accommodations and hot breakfast. Your highest recommendation means a lot to us, and we look forward to welcoming you back for another excellent stay.
4.0分
其他
It was a honest info from the people that run the Hotel.
Cleanliness and would recommend
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酒店回复: Thank you for your kind words. We’re glad you appreciated the honesty of our team and the cleanliness of our hotel. Your recommendation means a great deal to us, and we look forward to welcoming you again in the future.
5.0分
商务出差
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The room is spacious and clean. The ladies at the reception is very friendly and helpful. The breakfast included in the room rate is especially remarkable for travellers.
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酒店回复: Thank you for your kind feedback. We’re glad you enjoyed the spacious, clean room and that our front desk team made you feel welcome. It’s also wonderful to know that you found the included breakfast especially valuable during your travels. We look forward to hosting you again on your next visit.
5.0分
家庭亲子
Great property. Super clean, friendly staff. Awesome breskfast. We would definitely stay here again!
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酒店回复: Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed our clean property, friendly staff, and breakfast. It’s great to know you would stay with us again — we look forward to welcoming you back!
5.0分
朋友出游
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Newly renovated this is a lovely hotel to stay in! The staff was very friendly and helpful with dinning and shopping tips. Beds were comfy. Lots of hot water. Always appreciate mini fridge and microwave. There are 5+ chain restaurants across the street and Tim Hortons immediately beside the hotel. The staff recommendation of the Thai restaurant called Mango Salad in Ingersol was incredible. Highly recommend you go!!
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our newly renovated hotel, comfortable rooms, and the convenience of in-room amenities. It’s also great to know our team’s dining and shopping recommendations were helpful — and we’re glad you loved Mango Salad restaurant in Ingersoll! We truly appreciate your recommendation and look forward to welcoming you back on your next visit.
5.0分
其他
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Book this hotel near a wedding we attended. The ceremony started at 3:15pm and they were graciously about to accommodate am early check-in so we could get ready. Everything was as expected. Thank you Comfort Inn!
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酒店回复: Thank you for choosing to stay with us for such a special occasion. We’re delighted we could accommodate your early check-in so you could prepare for the wedding comfortably. It’s great to hear everything met your expectations, and we truly appreciate your kind words. We look forward to welcoming you back in the future.
哇，这酒店真棒，完全不是那种普通的舒适客栈！大堂装修得很漂亮，有壁炉和电视，想出来透透气的话很不错。房间也很好，床很舒服，电视很大，浴室和淋浴间也都很精致。我带着狗狗入住的，酒店对四条腿的毛孩子也很友好，布局很合理。健身房也很完美，器械很新很齐全，同样装修得很用心。员工都超级友善，让我和我的狗狗在这里感觉像家一样。早餐很好吃，咖啡也很棒，而且24小时供应！我绝对会推荐这家酒店。
非常干净，床很舒服，我们的狗也受到欢迎
The window lock in our room was broken and we were concerned security wise as our room was on the ground floor.
Also there was a group of young male adults at least a dozen hanging out in the parking lot smoking and fairly loud until midnight.
We used to live in Ingersoll so were "coming home " to visit friends and neighbors. We felt right at home here thanks to the amazing staff, wonderful breakfast selections and comfortable room. Very clean and amazingly comfortable beds with ample pillows. Location just off highway but no noise at all from traffic. Would definitely stay here again on our next visits!!
The hotel staff was great, very friendly and accommodating. Jen the front desk clerk gave us a warm welcome. She provided us with a map of the area and answered all of our question. There was also another young gentleman on the dedssk but I do not know his name but he was very helpful concerning the WIFI as we were have some difficulty signing in. The room and hotel were very clean. The morning breakfaast was hot and tatste. All and all an excellent visit and we would give our stay our highest recommendation.
It was a honest info from the people that run the Hotel.
Cleanliness and would recommend
The room is spacious and clean. The ladies at the reception is very friendly and helpful. The breakfast included in the room rate is especially remarkable for travellers.
Great property. Super clean, friendly staff. Awesome breskfast. We would definitely stay here again!
Newly renovated this is a lovely hotel to stay in! The staff was very friendly and helpful with dinning and shopping tips. Beds were comfy. Lots of hot water. Always appreciate mini fridge and microwave. There are 5+ chain restaurants across the street and Tim Hortons immediately beside the hotel. The staff recommendation of the Thai restaurant called Mango Salad in Ingersol was incredible. Highly recommend you go!!
Book this hotel near a wedding we attended. The ceremony started at 3:15pm and they were graciously about to accommodate am early check-in so we could get ready. Everything was as expected. Thank you Comfort Inn!