We got the highest room on 8th floor after making the request. Hispanic man at front desk was very helpful and kind and called when room was ready. The hotel has been recently updated and is really nice. I loved our room. There are only 2 elevators and they are very slow. We were there Monday thru wed so can’t imagine the wait on the weekends. The pool and hot tub are very nice. Unfortunately this is a very kid friendly hotel and I usually stay away from this hotel because of this but San Louis and Hilton was booked up. I wish that this hotel sectioned off an adult only area in the pool because kids can be very inconsiderate. While we were there there was a young boy jumping in and out of pool with no regards to anyone around him. Chlorine water doesn’t feel so good in the eyes. He was jumping on all the chairs, jumping off the waterfall, running around the pool, throwing the landscaping big black rocks in the spa and then throwing balls across the pool and splashing water everywhere. The parents did nothing but just watch him doing it. It was disappointing that no one from the hotel asked him to behave. We fished the big rocks out the spa when that family finally left end of day. With that being said, everything else was great. Loved that they had complimentary coffee bar in morning. We loved the huge hot tub. Pool waitresses always asking if we needed anything. Love the bar area. Very good area on the beach
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn GALVESTON-ON THE BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5.0分
其他
Great for couples!
Very convenient location. The staff was great. Our room was clean and had everything we needed. The ocean front view was amazing!
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn GALVESTON-ON THE BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
3.0分
家庭亲子
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Beside the night clerk who checked me in who was rude and made me feel very unwelcome. He even said I could go stay somewhere else if I didn't like the way he greeted us.
Beside that my experience at the hotel (resort) was a nice one.
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn GALVESTON-ON THE BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5.0分
其他
Very Nice
Room was clean, comfortable and very appealing to the eye. Staff was super friendly and very accommodating.
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn GALVESTON-ON THE BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5.0分
其他
Perfect
Unplanned trip last minute
Are sometimes the best room was good price Don was the best view was breath taking
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn GALVESTON-ON THE BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
这是一次很棒的体验。我喜欢酒店的泳池和地理位置。
他们会无缘无故地收费，而且一个月都不回复。
又度过了一段美妙的时光！！！我爱这里的地理位置、各种设施，爱这里的一切。这是一个绝佳的去处，你可以在泳池边享受夜晚，也可以穿过马路到海滩上晒太阳！我已经迫不及待想再去了！
房间里的气候和机器景观非常糟糕，你完全看不到任何海景，相反，景色令人沮丧，你可以听到和感受到 203 号机房机器的热气。他们应该在房间描述中说明我们每晚支付近 400 美元的床位费😡
房间很臭
We got the highest room on 8th floor after making the request. Hispanic man at front desk was very helpful and kind and called when room was ready. The hotel has been recently updated and is really nice. I loved our room. There are only 2 elevators and they are very slow. We were there Monday thru wed so can’t imagine the wait on the weekends. The pool and hot tub are very nice. Unfortunately this is a very kid friendly hotel and I usually stay away from this hotel because of this but San Louis and Hilton was booked up. I wish that this hotel sectioned off an adult only area in the pool because kids can be very inconsiderate. While we were there there was a young boy jumping in and out of pool with no regards to anyone around him. Chlorine water doesn’t feel so good in the eyes. He was jumping on all the chairs, jumping off the waterfall, running around the pool, throwing the landscaping big black rocks in the spa and then throwing balls across the pool and splashing water everywhere. The parents did nothing but just watch him doing it. It was disappointing that no one from the hotel asked him to behave. We fished the big rocks out the spa when that family finally left end of day. With that being said, everything else was great. Loved that they had complimentary coffee bar in morning. We loved the huge hot tub. Pool waitresses always asking if we needed anything. Love the bar area. Very good area on the beach
Great for couples!
Very convenient location. The staff was great. Our room was clean and had everything we needed. The ocean front view was amazing!
Beside the night clerk who checked me in who was rude and made me feel very unwelcome. He even said I could go stay somewhere else if I didn't like the way he greeted us.
Beside that my experience at the hotel (resort) was a nice one.
Very Nice
Room was clean, comfortable and very appealing to the eye. Staff was super friendly and very accommodating.
Perfect
Unplanned trip last minute
Are sometimes the best room was good price Don was the best view was breath taking