酒店回复: Dear Siara,Thank you so much for staying with us. We appreciate your feedback and hope to welcome you back real soon.
5.0分
家庭亲子
Everything was good. Just the breakfast that always have the same thing and is close so early at 9:30 during the week and 10:00 weekend
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酒店回复: Thank you for taking the time to write a review! We are so pleased to see you enjoyed your stay with us. We welcome you back anytime!
4.0分
家庭亲子
Amazing staff! only concern is shower is not working properly. except that no other issues
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酒店回复: Thank you for taking the time to write a review! We are so pleased to see you enjoyed your stay with us. We are sorry about the shower not working properly, we have notated this so we can ensure we get it fixed ASAP. We welcome you back anytime!
5.0分
家庭亲子
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The staff there were absolutely amazing!! The breakfast ladies were phenomenal!! We have stayed at many hotels over the years but this one was great for our family. We have 6 in our family and booked a 2 bedroom suite. Great space, everyone was comfortable sleeping. Warmed pool, jacuzzi, game room, basketball court and the court yard is beautiful and the weather was perfect to sit outside. Overall great experience to coming to Buffalo for the first time!!
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酒店回复: Thank you for taking the time to write a review! We are so pleased to see you enjoyed your stay with us. We welcome you back anytime!
1.0分
朋友出游
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To be told upon checking in that my reservation had been transferred to another hotel was embarrassing and unacceptable!! And the hotel I was transferred to was a smaller room with less beds than I asked for.
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酒店回复: Thank you for taking the time to write a review. We are sorry to see your stay with us was not a 10 out of 10. We hope you give us another opportunity to change your impression around. Thank you for choosing Homewood Suites!
4.0分
其他
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Comfortable Hotel to stay at
My room was nice, spacious, and clean. I loved the new shower, and we slept comfortably in our king size bed. I would definitely reccomend staying here.
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酒店回复: Hi, I see that you had a nice stay and kind words to say about our property. Thank you so much! As we always want our guest to feel at home and be comfortable. I'm happy that we hit the spot.
5.0分
其他
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Amazing Stay
The Staff was amazing and very accommodating. The breakfast buffet was the best I have had in a long time. The room was almost like a small apartment. It felt like a home away for home.
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酒店回复: Thank you for taking the time to write a review! We are so pleased to see you enjoyed your stay with us. We welcome you back anytime!
5.0分
家庭亲子
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Beautiful property. Rooms were spacious and front desk was nice. Breakfast had lots of options and food was fresh.Only bad thing is the noise from the airplanes but I would still stay again regardless.
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酒店回复: Thank you for a great review, and we thank you for staying with us!
房间大并干净、早餐丰盛，整体CP 值高，服务人员态度亲切。
由于房间类型已满，未能满足全额住宿要求，因此他们要求我付费升级房间。顾客无法控制酒店的房间供应情况，而且他们没有尽力弥补，而是直接售罄了该房型。体验非常糟糕，尤其是在凌晨两点半，带着一个蹒跚学步的孩子和一个婴儿。通常我不喜欢留下差评，但这是我第二次在这家酒店遇到不愉快的经历。类似的事情是第一次发生。经理试图通过向我的账户提供奖励积分来弥补，但最终没有发生。
受到推崇的
Everything was good. Just the breakfast that always have the same thing and is close so early at 9:30 during the week and 10:00 weekend
Amazing staff! only concern is shower is not working properly. except that no other issues
The staff there were absolutely amazing!! The breakfast ladies were phenomenal!! We have stayed at many hotels over the years but this one was great for our family. We have 6 in our family and booked a 2 bedroom suite. Great space, everyone was comfortable sleeping. Warmed pool, jacuzzi, game room, basketball court and the court yard is beautiful and the weather was perfect to sit outside. Overall great experience to coming to Buffalo for the first time!!
To be told upon checking in that my reservation had been transferred to another hotel was embarrassing and unacceptable!! And the hotel I was transferred to was a smaller room with less beds than I asked for.
Comfortable Hotel to stay at
My room was nice, spacious, and clean. I loved the new shower, and we slept comfortably in our king size bed. I would definitely reccomend staying here.
Amazing Stay
The Staff was amazing and very accommodating. The breakfast buffet was the best I have had in a long time. The room was almost like a small apartment. It felt like a home away for home.
Beautiful property. Rooms were spacious and front desk was nice. Breakfast had lots of options and food was fresh.Only bad thing is the noise from the airplanes but I would still stay again regardless.