酒店回复: dear Mary Thank you for your time . We are glad you enjoyed our staff and we are due for a renovation upcoming year and hope you give us another chance thank you
酒店回复: Good Morning Cliffard , We are sorry you had a difficult stay . While you came to the desk the I did express concern as well as wave your pet fees for the inconvenience. Unfortunately we can not change rates or give rebates when booking through a third party as we discussed with you while you were at the desk . We apologize for the heater not working .
酒店回复: Dear Andrew, We thank you so much for sharing the details of your experience with us and will certainly use your feedback as an opportunity to improve our operations. We look forward to hosting any future trips you make to the Syracuse area and we hope to make every future experience even better than the last! I thank you again and hope that you have a fantastic rest of your day!
酒店回复: Dear Kim, I am so very sorry that you did not enjoy your recent experience at our hotel. Please know that we are recently under new ownership and look forward to using your feedback to improve our operations. We do hope that you choose to stay with us when your travels bring you back through Syracuse and we hope to offer you a WOW experience at that time. I thank you again and hope that you have a fantastic rest of your day and week!
酒店回复: Dear Tiffany, I am so sorry that you did not have an Awesome experience during your visit with us. Please know that we will use your feedback as we are able to improve our operations. We hope to offer you a WOW experience the next time that you visit. Thank you and have a fantastic rest of your day!
酒店回复: Dear Val, I thank you so much for your positive feedback about your recent experience with us. It is our goal to ensure you have a 5 star experience when visiting and our team will do everything within our power to make that happen. I thank you again and hope that you have a fantastic rest of your day and week!
我非常享受在这家酒店的住宿,有免费停车和篮球场。下次旅行我肯定还会再来的。
酒店有点老旧。办理入住的工作人员非常好。我们刚开始度假,却没有注意到泳池已经停用。
我以前住过这家酒店,感觉很好……离我参加的汽车活动很近。缺点:自从我上次入住以来,这家酒店似乎越来越差了。我们住的前两个房间有问题……第一个没有暖气。第二个房间的厨房漏水严重……最后,第三个房间还可以接受……但总的来说,我非常不满意,不得不搬了三次家才找到一个没有问题的房间。不太可能再来。店员通知了经理,但经理从未联系我讨论这些问题。
酒店很新,非常漂亮,干净,条件非常好。工作人员友好、快速且乐于助人。我非常惊讶——如今你看不到很多酒店维护得如此好。酒店管理做得好!
对于普通的住宿来说,这还不错。我的房间很干净,但有一点陈旧的香烟味。床单有点粗糙。床本身很舒服,我喜欢宽敞的浴室水槽区,小厨房设备齐全。
房间从外部走廊进入,很吵。房间里有一个燃木壁炉,有点奇怪,刮风的时候风门很吵。
早餐不错,只是咖啡是我喝过的最难喝的。
酒店很旧,而且没有打扫。他们询问您是否需要每日客房清洁服务,但只派了一次人来,并没有进行彻底清洁。垃圾被留在我们的门外。一张双人床单被留在一张大号沙发床上,当我们打电话时,他们告诉我们他们不在。我们的登记入住人员非常冷淡,不热情。地毯很脏。这是我住过的最差的万豪酒店。如果我没有通过 ******* 预订,而且要求我预付住宿费,我至少可以找到另一个地方。出于这个原因,我不会再通过 ******* 预订了。这些照片看起来一点也不像酒店。我觉得被骗了。
我们房间里的空气非常潮湿。在我们到达之前和整个入住期间都有果蝇。我们还在房间里发现了两只蜘蛛和一只绿蝇。
床很舒服,但睡起来很热。早餐很一般。有锅和一个平底锅,但没有煎锅。我们的住宿还算可以。
宠物费用较高,最好支付押金。
如果您开车累了,想在房间里吃晚餐,这里是完美的停留之地。Wegmans 距离这里只有 6 分钟路程。房间配有全套厨房。
我认为这家酒店非常干净。我喜欢这个大房间。喜欢厨房和厨房里的所有设施。我们的房间非常干净。包括非常大的冰箱和洗碗机。
我不喜欢我必须开车去吃早餐。
我的床垫让我去看了脊椎按摩师。我无法谈论该设施中的每一张床垫,但我知道我们的床垫不好。