Check in was great.Clean room the bed was comfortable
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酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Georgetown.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We really appreciate high praise for our hotel and staff. We look forward to continue providing excellent guest experience.
5.0分
商务出差
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Bathroom smells like urine and stains on the wall but the bathtub and towels are clean and toilet is clean. Small TV. Beds are comfortable and sheets are clean. Staff is friendly. Very nice people. It’s fine for a one night stay.
5.0分
家庭亲子
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The staff was very friend helpful but the locations was the problem. Besides being in a bad location the back door was broken so anyone could come and go. I think there might have been four rooms occupied.
2.0分
商务出差
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The hot water was barely lukewarm. The toilet float had to be fixed by my husband, and as we were leaving, it would not flush again. The bed was too springy. The chair had stains. Furthermore, the room got too hot at night and the air conditioner would not cool the room as it should have.
3.0分
其他
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It was okay. There was no remote in the room and it took a while for them to figure out the TV was busted. By then I had been there an hour. But they did switch rooms for me. So I appreciate that.
4.0分
家庭亲子
We were in town for a couple of days and this place was convenient, quiet, and safe. A good place to stay for sure.
5.0分
其他
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We had a pretty good stay here although the key card to our room didn’t work multiple times and we kept having to go to the desk for a new one. Then the key card didn’t work to the pool either. Still our room was clean and the pool and hot tub were nice once we got in and the breakfast was pretty good.
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酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We apologize that you had issues with the key cards. We had a meeting with engineering dept to look into it and will use your comments as coaching opportunity for the staff to prevent from happening again. We really appreciate high praise for our hotel and breakfast, we look forward to continue providing excellent guest experience. Thank you.
5.0分
其他
The property is conveniently located right next to a freeway but our room was on the side of the hotel away from the road and was so quiet, We slept very well!
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酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Georgetown.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We look forward to continue providing excellent guest experience and see you next time
5.0分
其他
Curteous staff. Clean rooms, comforta b le bed
5.0分
其他
California guest here…This was an amazing hotel friendly staff clean rooms and delicious coffee! will definitely stay here again
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酒店回复: Thank you for choosing Holiday Inn Express and Suites Georgetown TX and for taking the time to provide feedback about your experience. We strive to make each stay as pleasant and comfortable as possible for our guests. We are glad you choose us for your stay. We hope to see you soon again.
Clean, comfortable and good costumer service
Check in was great.Clean room the bed was comfortable
Bathroom smells like urine and stains on the wall but the bathtub and towels are clean and toilet is clean. Small TV. Beds are comfortable and sheets are clean. Staff is friendly. Very nice people. It’s fine for a one night stay.
The staff was very friend helpful but the locations was the problem. Besides being in a bad location the back door was broken so anyone could come and go. I think there might have been four rooms occupied.
The hot water was barely lukewarm. The toilet float had to be fixed by my husband, and as we were leaving, it would not flush again. The bed was too springy. The chair had stains. Furthermore, the room got too hot at night and the air conditioner would not cool the room as it should have.
It was okay. There was no remote in the room and it took a while for them to figure out the TV was busted. By then I had been there an hour. But they did switch rooms for me. So I appreciate that.
We were in town for a couple of days and this place was convenient, quiet, and safe. A good place to stay for sure.
We had a pretty good stay here although the key card to our room didn’t work multiple times and we kept having to go to the desk for a new one. Then the key card didn’t work to the pool either. Still our room was clean and the pool and hot tub were nice once we got in and the breakfast was pretty good.
The property is conveniently located right next to a freeway but our room was on the side of the hotel away from the road and was so quiet, We slept very well!
Curteous staff. Clean rooms, comforta b le bed
California guest here…This was an amazing hotel friendly staff clean rooms and delicious coffee! will definitely stay here again