酒店回复: Thank you Colleen for your wonderful feedback. We are thrilled to hear that you enjoyed your stay with us and we meet your expectations. I will share this with the rest of the team to let them know to keep up the amazing work. We hope to have you back with us soon!
4.0分
其他
原文
翻译提供方：Google
一晚住宿
在约克顿停留看望家人。
酒店主要住着上班族和来使用泳池的家庭。
一切都还好。这是一家普通的酒店，一切都很普通。谈不上惊艳，但也不算太差，满足了我们一晚住宿的需求。
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酒店回复: Thank you Charmaine for taking the time to share your feedback and for choosing to stay with us! We are delighted to hear that you enjoyed your stay and that everything was fine. We appreciate your kind words and we hope to have the pleasure of welcoming you back again in the future.
3.0分
其他
原文
翻译提供方：Google
唯一的问题是入住时。
无法用*******确认我的信用卡。
服务员承诺早上之前解决问题，并让我进入房间。
服务非常周到。
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酒店回复: Thank you so much Brain for taking the time to share your feedback. We are very sorry to hear about the difficulties you experience at checkin and with problem comfirming with credit card but i am glad that our staff rectify this issue and we really appreciate your positive comments and it is also pleasure to knowing that our team's efforts to provide excellent service were appreciated. We hope to have the pleasure of welcoming you back again soon.
4.0分
其他
Didnt like the 4pm check in, hot tub was down, pool was a tad cold. But other then everything else was ok
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酒店回复: Thank you Daniel for taking the time to share your feedback regarding your recent stay at Days Inn & Suites by Wyndham Yorkton. We genuinely value input from our guests.We sincerely apologize that our 4:00 PM check-in time, the cold pool, and the inoperable hot tub negatively impacted your experience. Please be assured that we are actively working to repair the hot tub and it will be back in service as soon as possible. We are pleased to hear that the rest of your stay was satisfactory.At Days Inn, we continuously strive to exceed your expectations and appreciate you bringing these matters to our attention. Thank you again for sharing your experience. We look forward to welcoming you back in the future.
4.0分
商务出差
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I stayed three nights in the loudest room. People outside were very loud. I would stay here again but I will not stay in the same room. Overall a great place, just a unfortunate room assignment.
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酒店回复: Thank you Rob for taking the time to share your experience at Days Inn & Suites by Wyndham Yorkton. We sincerely apologize that you were placed in a noisy room for three nights and were disturbed by outside sounds.On your next visit, please request your preferred room type and we will be more than happy to accommodate you. We continuously strive to exceed your expectations.Thank you again for your valuable feedback. We look forward to welcoming you back for a more enjoyable stay in the future.
3.0分
家庭亲子
It was listed to have a hot tub and pool. The pool was ice cold and the hot tub had been out of order for a while.
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酒店回复: Thank you for taking the time to share your experience at Days Inn & Suites by Wyndham Yorkton. We sincerely apologize that the pool was uncomfortably cold and the hot tub was out of order during your stay. We understand how disappointing this must have been.We are currently awaiting parts for the boiler and hope to have hot tub fully operational as soon as possible. We continuously strive to exceed your expectations, and we appreciate your understanding.Thank you again for your feedback, and we look forward to welcoming you back for a more enjoyable stay in the future.
3.0分
家庭亲子
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The hot tub was not working and nowhere in the advertisement about the hotel did it state that hot tub was not working. Any advertisement or information about the hotel said that it had a pool and hot tub. The room rates should not be that high, if certain facilities are not working.
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酒店回复: Thank you Glen for taking the time to share your feedback. Please accept our sincerest apologies that the hot tub was out of order during your stay. We understand this was a disappointment, especially since you chose our hotel based on our advertised amenities.We have already scheduled maintenance to get the hot tub back in working order as quickly as possible. Please be assured that we are taking appropriate measures to address these issues and prevent any future occurrences. At Days Inn Yorkton, we continuously strive to meet and exceed our guests' needs and expectations.We appreciate you sharing your concerns, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future.
3.0分
家庭亲子
We were disappointed that there was no mention of the hot tub working. Hasn’t been working for two weeks and seems to be a common theme these days with hotels.
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酒店回复: Thank you for taking the time to share your feedback. Please accept our sincerest apologies that the hot tub was out of order during your stay and that this was not mentioned on our website. We understand this was a disappointment.We are already working to fix this issue and hope to have it resolved as soon as possible. Please be assured that we are taking appropriate measures to address these concerns and prevent any future occurrences. At Days Inn Yorkton, we continuously strive to meet and exceed our guests' needs and expectations.We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future.
2.0分
其他
Power was out this morning and I was surprised that there was no emergency back up lights for in the hall ways and stair ways
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酒店回复: Thank you Dale for taking the time to share your experience at Days Inn & Suites by Wyndham Yorkton. We sincerely apologize for the disruption caused by this morning's power outage and for the lack of emergency lighting in the hallways and stairwells. We understand this was an unexpected event and regret any surprise or inconvenience it caused. Your feedback is invaluable as it helps us identify areas for improvement and ensures we provide a safer environment for all our guests.
4.0分
朋友出游
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Hotel staff was really friendly We had a family suite, room was very clean & beds were comfortable. We were disappointed that the hot tub was not working & pool jets wete not working. Our air conditioner would only blow on low so it took awhile for the room to cool off. We also found the snacks & water prices high. Breakfast was great. Definitely would recommend the hotel to others. Hope they repair their hot tub soon. They did give us a discount because the hof tub was out of order. That was a great deal. Thanks Look forward to staying their again.
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酒店回复: Thank you Rick for your wonderful feedback. We are delighted to hear that you found our staff friendly, and that your room was clean and the bed comfortable.We appreciate you bringing the hot tub to our attention. We are currently waiting for a new boiler and hope to have it fixed soon. Please rest assured that we are taking the appropriate measures to address this issue and prevent any future occurrences.Thank you again for sharing your experience. We look forward to welcoming you back on your next visit!
健身房免费住宿
我们为了参加体操比赛在这里住了一晚。我提前几天打电话预约了延迟退房，结果很顺利。入住手续快捷方便。房间非常舒适，面积也很大。泳池区也很棒，有独立的滑水道很不错。我女儿和她的健身房朋友们都很喜欢大堂里的柠檬水。退房也很方便。
一晚住宿
在约克顿停留看望家人。
酒店主要住着上班族和来使用泳池的家庭。
一切都还好。这是一家普通的酒店，一切都很普通。谈不上惊艳，但也不算太差，满足了我们一晚住宿的需求。
唯一的问题是入住时。
无法用*******确认我的信用卡。
服务员承诺早上之前解决问题，并让我进入房间。
服务非常周到。
Didnt like the 4pm check in, hot tub was down, pool was a tad cold. But other then everything else was ok
I stayed three nights in the loudest room. People outside were very loud. I would stay here again but I will not stay in the same room. Overall a great place, just a unfortunate room assignment.
It was listed to have a hot tub and pool. The pool was ice cold and the hot tub had been out of order for a while.
The hot tub was not working and nowhere in the advertisement about the hotel did it state that hot tub was not working. Any advertisement or information about the hotel said that it had a pool and hot tub. The room rates should not be that high, if certain facilities are not working.
We were disappointed that there was no mention of the hot tub working. Hasn’t been working for two weeks and seems to be a common theme these days with hotels.
Power was out this morning and I was surprised that there was no emergency back up lights for in the hall ways and stair ways
Hotel staff was really friendly We had a family suite, room was very clean & beds were comfortable. We were disappointed that the hot tub was not working & pool jets wete not working. Our air conditioner would only blow on low so it took awhile for the room to cool off. We also found the snacks & water prices high. Breakfast was great. Definitely would recommend the hotel to others. Hope they repair their hot tub soon. They did give us a discount because the hof tub was out of order. That was a great deal. Thanks Look forward to staying their again.