酒店回复: Jaia, thank you for sharing your feedback. We regret that the room conditions did not meet your expectations. It is good to hear that you found the room quiet and the bed comfortable. The proximity to SCAD, High Museum, and the Art Center station is one of our prime advantages. We will ensure that our team pays attention to the details you've mentioned to improve future stays.Thank you for acknowledging Monee at the front desk.Best wishes on your future travels.
1.0分
商务出差
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翻译提供方：Google
这个地方几乎年久失修。走廊和房间破旧不堪，散发着臭味。
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酒店回复: Jesús, thank you for your feedback. Please know that the team is committed to maintaining and improving the property. Your observations are valued and will be taken into consideration for future enhancements.
酒店回复: Anne, thank you for sharing your feedback. It is concerning to hear about the various maintenance and cleanliness issues you experienced during your stay. Your comments are valuable and will be discussed with our team to ensure improvements. We hope to have the opportunity to provide a better experience in the future.
酒店回复: Catherine, Residence Inn Atlanta Midtown/Peachtree at 17th is delighted to have accommodated your late-night arrival with clean rooms. Residence Inn also appreciates your feedback regarding the mini fridge and the shower. The team will make sure to address these points. We're looking forward to welcoming you back for a more seamless stay.
5.0分
家庭亲子
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翻译提供方：Google
典型的好酒店。它远离喧嚣，安全可靠，但又足够近，可以步行或骑摩托车前往任何想去的地方。
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酒店回复: Amy, thank you for sharing your positive experience at the Residence Inn Atlanta Midtown/Peachtree at 17th. It is wonderful to hear you found our location both safe and convenient for exploring the area. We are looking forward to welcoming you back soon!
5.0分
其他
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翻译提供方：Google
一切都很完美，酒店非常干净漂亮，有你需要的一切。工作人员很棒，非常乐于助人，非常友善。
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酒店回复: Angelique Yolande, the team at Residence Inn Atlanta Midtown/Peachtree at 17th is delighted to hear that everything was perfect during your stay. They take great pride in maintaining a clean and beautiful environment, and it’s wonderful you found everything you needed. The colleagues are thrilled to know you appreciated their helpfulness and kindness. They're looking forward to welcoming you back!
1.0分
其他
原文
翻译提供方：Google
有些员工很好，但有些员工很糟糕。
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酒店回复: Hello Jeeyoung,Thank you for sharing your feedback. We sincerely apologize for the experience you had with our staff. It’s important to us that every guest feels valued and receives excellent service. We’ll be sure to address this internally to ensure consistency in our team’s approach. Your input is invaluable, and we hope to have the opportunity to provide you with a more positive experience in the future.
酒店很干净，而且离Colony Square和艺术博物馆都很近，步行就能到。早餐不错，员工也很友好。
酒店地理位置绝佳，非常干净。房间也很宽敞。我们肯定会再来住的。物超所值！
我对今天给我的客户服务类型感到震惊。
我去退房，前台的那位先生似乎对我走到拐角处问他是否在那里工作感到很不高兴。他坐在电脑前，手机上也不知道在看什么。
当我问他是否在那里工作时，他转过身来，用非常难听的语气说我能帮你什么。我说我需要退房。然后他穿过一扇门来到前台，粗鲁地问房间号是多少，所以我告诉他房间号，然后把我给他的房间钥匙卡扔到地上，他把它们扔得满地都是。
房间本身非常恶心。地板上有死虫子。折叠沙发床垫非常脏。早上我们去洗澡时，烤面包机坏了。我们得到的只有热水，好像有人对我们的房间做了什么。我再也不会来了，我再说一遍。我再也不会去这家酒店或这家连锁酒店了。我希望全额退还我的住宿费，全额退还我的代客停车费，以及全额退还携带宠物入住的 100 美元。我还希望酒店经理能给我打电话。我现在不是一个很满意的顾客。
当我搜索旅行套餐时，我点击了 8/9 评分，这家酒店就出现了。这家 Residence Inn 最多只能给 3/4 分。在我的房间里，外窗玻璃破裂了，墙上有食物和各种污渍。浴室水槽旁边的架子几乎挂不上，沿着墙壁/地板的装饰物从墙上脱落了。灯罩乱糟糟的，沙发床垫上有洞和污渍。
当前台的 Monee 询问时，我告诉她房间不好，但我花了将近一个小时才检查完床虱（没有，哈利路亚），所以我就住在那个房间里。
房间很安静，床很舒服，但我不会再预订这里了。这很遗憾，因为位置离 SCAD、高等博物馆和艺术中心站很近。
这个地方几乎年久失修。走廊和房间破旧不堪，散发着臭味。
酒店设施简陋。需要升级。电视无法正常工作。淋浴排水管损坏。梳妆台旁的地毯上插着直针。安全隐患让我的脚被扎了一下，但并没有扎进肉里。主服务台的冰柜或制冰机里没有冰。设施需要彻底清洁。
我很感激他们在午夜有 2 间空房。房间很干净。不幸的是，一间房间的迷你冰箱里有剩余的食物，另一间房间的淋浴间没有空调
典型的好酒店。它远离喧嚣，安全可靠，但又足够近，可以步行或骑摩托车前往任何想去的地方。
一切都很完美，酒店非常干净漂亮，有你需要的一切。工作人员很棒，非常乐于助人，非常友善。
有些员工很好，但有些员工很糟糕。