酒店回复: Thank you for taking the time to leave us a review. We will be sharing your comments with our front desk staff as well as housekeeping, so we are able to provide a better experience for you in the future. We hope to see you again.
4.0分
朋友出游
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Check-in was at 3pm. We arrived at 3:45. And our room was not ready for another 45 minutes, very disappointing after a long drive. All the dishes were in the dishwasher we had to put them away.
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酒店回复: We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.
2.0分
其他
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Just a bad experience with check in. The room was fine but we arrived for check in and they had a computer glitch. Lady at front desk was doing everything she could including calling managers at home to get help to no avail. The facility was good except for the check in due to the system issue. There were other issues during check in that just made things worse.
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酒店回复: Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience, and we didn't do that for you. I will share your comments with our front desk staff so we can improve. I hope you'll give us another chance in the future.
1.0分
朋友出游
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No one was at the front desk when we got here and even after calling the hotel it took several minutes to get someone to the front desk. Our service person was slow and not very attentive. When we asked if we could have a room close to our friends she replied our room wasn’t scheduled yet. We ended up on a different floor as far from the elevator as was possible.
Our bed looked as though someone had been laying on it before we got there.
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酒店回复: Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff, and we are working to correct your concerns. We hope you visit us the next time you are in the area and give us another chance to "WOW' you!
4.0分
其他
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Recent stay
A good facility. Floors and surfaces in the room could be cleaner. Pans were unusable, very scratched teflon, should be thrown out.
Staff was helpful and friendly. Breakfast was good. Wish they would not charge for parking, it's a "money grab".
总的来说入住体验不错，就是早餐选择有点少。
家庭房，一张单人床加一张沙发床。
地理位置便利，方便城市购物。
第一个房间闻起来有烟味，第二个房间又热又臭，但因为没有其他房间可选，所以只好住了下来。卫生纸架旁边的墙上沾满了鼻屎，镜子也脏兮兮的，浴室的瓷砖也碎了，浴缸的油漆也剥落了。虽然不算太糟糕，但已经很接近标准了。我们离开后才被收取停车费，但酒店从未告知我们会被收取停车费。工作人员很友好，也很乐于助人。
不会再住了！！！
进门时整体感觉不错，但仔细检查后发现房间里弥漫着香烟味。我晚上用的是正压通气机，所以这很令人担忧。浴室旁边的地毯都湿透了。后来发现每次淋浴都会漏水！浴室门前和马桶旁边的墙上都沾着不明物质。微波炉也坏了，拔掉电源再试一次也没用。非常令人失望的体验
房间非常陈旧肮脏。床单上满是污渍。马桶离地面太低了。考虑到我付的价钱，我本来以为住得会更好。我再也不会住那里了。
员工傲慢无礼，态度冷漠。我们要求打扫房间，但什么也没做。房间可以换换床单和枕头。
Check-in was at 3pm. We arrived at 3:45. And our room was not ready for another 45 minutes, very disappointing after a long drive. All the dishes were in the dishwasher we had to put them away.
Just a bad experience with check in. The room was fine but we arrived for check in and they had a computer glitch. Lady at front desk was doing everything she could including calling managers at home to get help to no avail. The facility was good except for the check in due to the system issue. There were other issues during check in that just made things worse.
No one was at the front desk when we got here and even after calling the hotel it took several minutes to get someone to the front desk. Our service person was slow and not very attentive. When we asked if we could have a room close to our friends she replied our room wasn’t scheduled yet. We ended up on a different floor as far from the elevator as was possible.
Our bed looked as though someone had been laying on it before we got there.
Recent stay
A good facility. Floors and surfaces in the room could be cleaner. Pans were unusable, very scratched teflon, should be thrown out.
Staff was helpful and friendly. Breakfast was good. Wish they would not charge for parking, it's a "money grab".