From check in, to cleanliness, to good Wi-Fi to the diverse breakfast bar, it was all top notch. Great value!
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酒店回复: Dear Guest,Thank you for your kind feedback! We're thrilled to hear you had such a positive experience with us at Fairfield by Marriott Brunswick. From check-in to the breakfast bar, it's great to know we hit the mark for you. We take pride in providing a clean, comfortable, and convenient stay for all our guests, and it's awesome to hear we succeeded. We hope to welcome you back next time you're in the area!
2.0分
其他
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The first room we had there was an a/c unit that smelled like it was burning. We were then switched to a different room and the shower had a pathetic stream and it didn’t even get to room temperature. The ceiling in the lobby busted open due to an untreated plumbing leak on the second floor. The pool looked like it hadn’t been cleaned in over a month, there weren’t any towels in the spot they were supposed to be, the sun chairs were literally falling apart at the seams. Don’t stay here!
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酒店回复: Dear Guest,Thank you for sharing your feedback. I am truly sorry to hear about the issues you experienced during your stay — from the air conditioning problem in your first room, to the shower issues in your second room, as well as the conditions in the lobby and pool area. This is certainly not the standard we strive to uphold, and I understand how frustrating this must have been for you.Please know that we take your concerns very seriously. Our pool is now closed for the season, and we are excited to share that new pool furniture will be arriving soon to enhance the guest experience. Additionally, we are actively addressing the maintenance and housekeeping issues you mentioned to ensure they are resolved promptly.Your comfort and satisfaction are very important to us, and we regret that we fell short during your visit. Thank you again for your honest feedback.Respectfully,The Fairfield by Marriott - Brunswick Management Team
4.0分
家庭亲子
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It was ok.
Did not like that the carpet down the hall was stained. Also the bathroom fixtures were falling off the wall. The drainage fixture in the bathtub was very old and rusted. This property needs a refreshing.
Staff was nice. Why is breakfast so early, 6-9? 6-10 sounds a lot more reasonable.
5.0分
家庭亲子
Rooms were clean. Beds were comfortable. Breakfast was very good. Staff was very welcoming.
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酒店回复: Dear Guest,Thank you for your kind feedback! We're delighted to hear you enjoyed your clean room, comfortable bed, and a satisfying breakfast. It's especially great to know our staff made you feel welcome. We look forward to seeing you again at Fairfield by Marriott – Brunswick!Respectfully,Ashley RushGeneral Manager
4.0分
其他
My stay at the Fairfield
My families stay was just great. I enjoyed my self and everything was clean and neat. I will recommend you to friends and family
5.0分
情侣出游
Very clean, great place to stay, breakfast was good, check-in process was easy and a great overall experience.
4.0分
家庭亲子
The bed was comfortable. I lkie that there was a variety of choices for breakfast.
5.0分
家庭亲子
Good peaceful hotel close to all I needed
I will choose this hotel again
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酒店回复: Dear Guest,Thank you for your kind words! We're so glad to hear that you found our hotel peaceful and conveniently located. It means a lot to know you'd choose to stay with us again.We look forward to welcoming you back on your next visit!
5.0分
其他
Parking lot maintenance work being done on busy weekends limited parking and the odor from the work (resurfacing parking lot tar smell in my room).
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酒店回复: Thank you for taking the time to share your experience. I am sorry to hear that the parking lot work was an inconvenience for you during your stay. I truly apologize. I am glad that the rest of your stay was good. I hope when your travels bring you back to the area you will choose to stay with us again.
5.0分
其他
The staff was extremely helpful and friendly. The room is exceptionally clean and my wife and I are loving it.
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酒店回复: Thank you for the review! I am glad to see that you and your wife had a great time with us. We hope to see you again when your travels bring you back to the area.
Very satisfied guest
From check in, to cleanliness, to good Wi-Fi to the diverse breakfast bar, it was all top notch. Great value!
The first room we had there was an a/c unit that smelled like it was burning. We were then switched to a different room and the shower had a pathetic stream and it didn’t even get to room temperature. The ceiling in the lobby busted open due to an untreated plumbing leak on the second floor. The pool looked like it hadn’t been cleaned in over a month, there weren’t any towels in the spot they were supposed to be, the sun chairs were literally falling apart at the seams. Don’t stay here!
It was ok.
Did not like that the carpet down the hall was stained. Also the bathroom fixtures were falling off the wall. The drainage fixture in the bathtub was very old and rusted. This property needs a refreshing.
Staff was nice. Why is breakfast so early, 6-9? 6-10 sounds a lot more reasonable.
Rooms were clean. Beds were comfortable. Breakfast was very good. Staff was very welcoming.
My stay at the Fairfield
My families stay was just great. I enjoyed my self and everything was clean and neat. I will recommend you to friends and family
Very clean, great place to stay, breakfast was good, check-in process was easy and a great overall experience.
The bed was comfortable. I lkie that there was a variety of choices for breakfast.
Good peaceful hotel close to all I needed
I will choose this hotel again
Parking lot maintenance work being done on busy weekends limited parking and the odor from the work (resurfacing parking lot tar smell in my room).
The staff was extremely helpful and friendly. The room is exceptionally clean and my wife and I are loving it.