酒店回复: Dear Valued Guest,Thank you for your feedback as it helps us to continue improving both our property as well as our services to you. I have shared your concerns with our entire team to ensure that these issues are an isolated incident. Once again, we appreciate your feedback. Thank you for choosing Marriott.
酒店回复: We are so happy you enjoyed your stay with us please return if you are ever un our area.
5.0分
其他
The rooms were super clean and comfy. The bed was great. The staff was very friendly and helpful. Good experience
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酒店回复: Dear Valued Guest, Thank you for sharing your experience with us. It is always encouraging to receive positive feedback from our guests. I have shared your message with our entire team as a way to celebrate the great guest experience you received from us. We hope to welcome you again soon.
5.0分
家庭亲子
Wonderful stay. Comfortable and save. Staff kind and helpful. Breakfast had great selection. Would definitely recommend to friends.
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酒店回复: Dear Valued Guest, Thank you for sharing your experience with us. It is always encouraging to receive positive feedback from our guests. I have shared your message with our entire team as a way to celebrate the great guest experience you received from us. We hope to welcome you again soon.
5.0分
其他
Clean room , staff very friendly and professional,everyones was very nice, I will recommend to everyone.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. I have shared your message with our entire team as a way to celebrate the great guest experience we delivered to you! We are absolutely delighted that you enjoyed your stay! We hope to welcome you again soon!
5.0分
其他
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I have a very nice room for the price I paid. Love that the bathtub is functional. The place could use a facelift. Check in was very pleasant. I hope breakfast is good!
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酒店回复: Dear Valued Guest,Thank you for your feedback as it helps us to better serve our guests. I hope that you enjoyed your stay and we hope to welcome you again soon!
4.0分
其他
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Our front desk attendant was very friendly & helpful.
Try not to get a room on the 1st floor near the entrance & elevator or you won’t sleep well.
The King bed was super comfy. The down pillows aren’t my preference.
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酒店回复: Thank you for your feedback. We’re glad to hear you found our staff friendly, and we sincerely apologize for the issues you experienced with the pillows and the elevator noise. We’ll address these concerns to improve our guests’ experience and hope you’ll consider giving us another stay in the future.
2.0分
商务出差
Bugs
Bugs in the room. Something crawled on me in the middle of the night and woke me up out of my sleep.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team. We sincerely apologize for the inconvenience that you experienced during your stay. Great customer service and guest experience is our number one priority, and we sincerely apologize for failing to meet your needs during your stay. If you would like to discuss your experience further, you may contact me directly. I would love to talk to you.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
5.0分
其他
Myself and family enjoyed the weekend stay personnel have excellent 👌 service knowledge and hospitality recommend this hotel to anyone staying in Columbus
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酒店回复: Thank you so much for the kind words! We’re thrilled to hear you and your family enjoyed your weekend stay with us. Our team takes great pride in providing warm, knowledgeable service, and it means a lot to know it made a difference during your visit. We truly appreciate the recommendation and hope to welcome you back to Columbus again soon!
不符合万豪标准
这个地方不符合万豪标准。需要进行大规模翻新。地毯磨损，墙壁损坏。我们入住的第一个房间很脏，浴缸水龙头滴水，地毯上有一只虫子爬来爬去。我们换了另一个房间。
房间里的电视一直开着，感觉很浪费能源。
非常棒
我们的住宿体验非常棒。设施非常干净。房间非常舒适，设施齐全，员工服务也非常出色。他们耐心解答了我们的每一个问题，满足了我们的每一个要求，真是太棒了！下次来的时候，我一定会再次入住。
酒店非常干净，远离交通的喧嚣，但购物和餐饮场所却非常便利。停车位虽然足够，但由于周末要举办活动，停车有点困难。工作人员专业且彬彬有礼。
The rooms were super clean and comfy. The bed was great. The staff was very friendly and helpful. Good experience
Wonderful stay. Comfortable and save. Staff kind and helpful. Breakfast had great selection. Would definitely recommend to friends.
Clean room , staff very friendly and professional,everyones was very nice, I will recommend to everyone.
I have a very nice room for the price I paid. Love that the bathtub is functional. The place could use a facelift. Check in was very pleasant. I hope breakfast is good!
Our front desk attendant was very friendly & helpful.
Try not to get a room on the 1st floor near the entrance & elevator or you won’t sleep well.
The King bed was super comfy. The down pillows aren’t my preference.
Bugs
Bugs in the room. Something crawled on me in the middle of the night and woke me up out of my sleep.
Myself and family enjoyed the weekend stay personnel have excellent 👌 service knowledge and hospitality recommend this hotel to anyone staying in Columbus