Staff did not smile or greet us. Mattresses were stacked in hall leaned against side which presented safety issues for us with small children. Staff did not tell us of breakfast hours, so when we went down at 8:57, staff was putting food away on cart. She did not speak to us. Website did not state they were renovating and it was safety issues because of our small children. Will not stay here again.
5.0分
其他
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I was in town for a wedding and was surprised by the cleanliness and quality of the room and facilities. They were all plenty dining options nearby for delivery. Would stay again
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酒店回复: Dear Jodi-Ann,Thank you for taking the time to share your experience at La Quinta Inn & Suites by Wyndham Covington. It is a great pleasure to serve our customers. We greatly appreciate you adding your experience, and we look forward to welcoming you back in the future! Have a wonderful day! Sincerely, Pooja Patel Manager
2.0分
家庭亲子
Room was not clean. Shower curtain had makeup on it. Mold in the bathroom. Dust everywhere, dirt on the walls, etc.
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酒店回复: Dear Coty,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Covington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Have a wonderful day!Sincerely,Pooja Patel Manager
房间很大，有免费停车场。去walmart大概10分钟，周围吃饭开车比较方便，选择较多。床大，隔音不好，估计美国房间结构都这样。早饭很简单。前台员工都很友善，可以免费寄存行李。
酒店位置很好，安静但离市中心很近。洗浴用品不齐全，但房间干净宽敞。
房间暗，套件不大，隔音差。
房间非常干净。员工也很友好。住了一晚，体验不错。
酒店和房间都很不错！工作人员也很好，但我们房间里有小飞虫。
房间阴暗潮湿有味道
好吵
Staff did not smile or greet us. Mattresses were stacked in hall leaned against side which presented safety issues for us with small children. Staff did not tell us of breakfast hours, so when we went down at 8:57, staff was putting food away on cart. She did not speak to us. Website did not state they were renovating and it was safety issues because of our small children. Will not stay here again.
I was in town for a wedding and was surprised by the cleanliness and quality of the room and facilities. They were all plenty dining options nearby for delivery. Would stay again
Room was not clean. Shower curtain had makeup on it. Mold in the bathroom. Dust everywhere, dirt on the walls, etc.