酒店回复: Thank you for taking the time to share your experience with us. I’m glad to hear your room was clean, but I’m sorry the musty smell affected your comfort—we’ll have our housekeeping and maintenance team look into this right away. I also apologize that breakfast did not meet your expectations and that items were slow to be refilled. We use disposable plates and cutlery as part of the Days Inn brand standard to ensure sanitation, but I understand this may have felt less enjoyable.I’m also sorry the pool was under service during your stay and not available for your children before your late check-out—we know how disappointing that must have been.We do our best to offer value with our complimentary shuttle, full hot breakfast, fitness center, and discounts at the Dickens Pub, but I understand your comparison to other hotels. Could you share what specific breakfast items you would have liked to see so we can improve?
5.0分
其他
原文
翻译提供方:Google
入住体验非常满意。工作人员非常热情周到,往返机场的班车也非常贴心!
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酒店回复: Thank you for the wonderful perfect review! We're so glad to hear you were very satisfied with your stay and that our staff and shuttle service made your experience even better. We appreciate your kind words and hope to welcome you back again soon!
5.0分
其他
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Great value!
Can’t beat the value. Great and friendly staff, free shuttle service airport - hotel - airport, continental breakfast and located close to downtown Sidney. Fantastic!
酒店回复: Thank you for the 10/10 review!
4.0分
其他
Clean and comfortable with easy access to airport and shuttle provided. Close to stores and restaurants.
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酒店回复: Thank you for your 8/10 review! We’re glad you enjoyed the clean and comfortable rooms, convenient airport access with our shuttle, and the nearby stores and restaurants. We’d love to know what we could do to make your next stay a perfect 10. We hope to welcome you back soon!
3.0分
其他
We had two rooms side by side and in both the showers levers were terrible. You could not adjust hot water properly. They just need updating.
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酒店回复: Thank you for your feedback and for choosing to stay with us. We sincerely apologize for the issues with the shower levers in both rooms. We understand how frustrating that must have been and will have our maintenance team review and update them. We appreciate you bringing this to our attention and hope you’ll give us another chance to provide a more comfortable experience.
住的可以,早餐不灵
首先,我们被拒绝入住酒店了,所以没有机会体验贵酒店,但是还是写个简单评价,因为毕竟留下印象了,做了十二小时飞机,带着五个行李和两岁小孩,外面在下雨,晚上到达酒店准备入住休息,被贵酒店前台非常无理地拒绝请我们出去,小孩还在哭, 就因为没有携带信用卡,你有你的政策规定我理解,但是你连最基本的服务礼仪尊重都没有无礼拒绝入住还要收取我的费用,这是有人能理解的吗? 当时无理请我们出去时前台告诉我们24小时内可以取消订单,然而携程多次拒绝退款,我不知道这中间是哪个环节的问题,我目前还没有时间去搞清楚事实,我在外很忙现在没有精力离这件事情,但是这件事情不妥善解决我一定会走法律途径争取我自身利益,不管是携程还是酒店,被拒绝入住又扣款是绝对绝对不可能的!
服务:非常无礼非常差,我不知道是不是因为歧视
出国了很多次,从来没有一次给酒店任何差评,真的是也从来没有遇到过更差的酒店前台态度了
我们住得很愉快
酒店很好 推荐
地点靠近机场和码头 方便第二天赶行程
整个酒店只有一部电梯,早上高峰时期非常难等有位置出入,特别是带着行李赶着check out比较难走楼梯
总体环境是不错的就是电梯问题
我们的房间很干净,但闻起来有股霉味——而且我们进去的每个人都有同样的霉味。早餐很一般——食物补充很慢,而且木叉和纸盘也很糟糕——而且泳池正在维修,在我们延迟退房前还没准备好——这对孩子们来说很失望。前几天我们在切梅纳斯的另一家酒店住了几晚,那里更便宜,早餐也更美味,菜品也很正宗,而且总是热腾腾的。
入住体验非常满意。工作人员非常热情周到,往返机场的班车也非常贴心!
Great value!
Can’t beat the value. Great and friendly staff, free shuttle service airport - hotel - airport, continental breakfast and located close to downtown Sidney. Fantastic!
Clean and comfortable with easy access to airport and shuttle provided. Close to stores and restaurants.
We had two rooms side by side and in both the showers levers were terrible. You could not adjust hot water properly. They just need updating.