酒店回复: Dear Jose,We are delighted to hear that you enjoyed your stay at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County. We are pleased that you found our hotel to be peaceful, clean, and conveniently located near the highway. We greatly appreciate your kind words and are thrilled to know that you plan to return soon. Our team works hard to provide exceptional service, and we look forward to welcoming you back. Thank you for choosing our hotel for your stay.Sincerely,ManagerGuest Services
4.0分
商务出差
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翻译提供方：Google
我很满意，不过看来还需要几周的时间才能积累奖励。
2.0分
其他
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The rooms were neglected, the bed it feels like sleeping on the floor of how thin they are. The room had no curtains and the carpet super dirty. Never had i stayed at a Hilton hotel that was that bad
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酒店回复: Dear Guest,We appreciate you taking the time to share your feedback with us. We are glad to hear that you found some positive aspects during your stay. We also apologize for the issues you experienced with the rooms. We will address these concerns with our housekeeping team to ensure that all rooms meet the Hilton standards in the future. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with a better experience in the future.
5.0分
其他
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I do not have enough nice things to say about this hotel and it's staff, especially the ladies at the front desk. Due to traffic and the drive into Atlanta, we were running late. The minute I got there to check-in, I felt like home. Both ladies at the front desk were kind and actively seemed interested in my conversation (even if they weren't) and went above and beyond their job duties to make me and my daughter feel welcomed, understood, and cared for. 10 out of 10 without a doubt would stay at this hotel again just for the front desk ladies! Oh, and the hotel was nice too. :)
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酒店回复: Thank you so much for taking the time to share such a wonderful review! We’re absolutely delighted to hear that you and your daughter felt so welcomed and comfortable during your stay. Our front desk team takes great pride in making every guest feel at home, and it means the world to know their efforts made such a positive impression.We’ll be sure to share your kind words with the team — they’ll be thrilled to hear they helped make your trip to Atlanta memorable. We truly appreciate your perfect rating and can’t wait to welcome you back for another great stay!Warm regards,Mario BrownFront Office Manager
还挺好 就是前台找不到 打电话不接 非常麻烦 电话打了多少次也没人接 有点无语而已
第一晚睡觉的时候，感觉有什么东西在咬我，醒来一看竟然是臭虫，抓住了一只。开灯一看，墙上也有好几只，于是拍了照片和视频。去前台投诉，他们只是给我换了个房间。第二天早上见到经理，他一句道歉的话都没有，只问我是不是要退房，所以我向县卫生部门投诉了。县卫生局的人联系我说今天会进行检查，我正在等待明天的结果。
本来道个歉就能解决的事情，结果却变成了这样。
这些员工太糟糕了。
设施也太差了。
这真的是我住过最最糟糕的酒店。
去德卢斯旅行，住了一晚位置很好的酒店。住宿设施和地理位置都无可挑剔，但制冰机不能用，而且员工的客户服务态度让我有点小失望。除此之外，其他方面都挺好的。
不错，很好的
非常差的服务，没有热水，下水道无人修理，而且还在已确认是服务犬的情况下，又擅自从账户里扣除宠物费用，如果不查账户根本发现不了
我一直很喜欢这家酒店。早餐很棒，总是很干净，床也非常舒服。带厨房的套房很棒，非常宽敞舒适。我一直都会推荐这家酒店。
非常好的酒店，安静，干净，靠近高速公路，非常感谢您的关注，我们很快会再来的。
我很满意，不过看来还需要几周的时间才能积累奖励。
The rooms were neglected, the bed it feels like sleeping on the floor of how thin they are. The room had no curtains and the carpet super dirty. Never had i stayed at a Hilton hotel that was that bad
I do not have enough nice things to say about this hotel and it's staff, especially the ladies at the front desk. Due to traffic and the drive into Atlanta, we were running late. The minute I got there to check-in, I felt like home. Both ladies at the front desk were kind and actively seemed interested in my conversation (even if they weren't) and went above and beyond their job duties to make me and my daughter feel welcomed, understood, and cared for. 10 out of 10 without a doubt would stay at this hotel again just for the front desk ladies! Oh, and the hotel was nice too. :)