Overall, the accommodation was VERY GOOD, but the maid service was lacking. (Specifically, after the 1st night the room was not made up We were also shorted toweling & water cups.) The bed was difficult for a senior female to get into as it was fairly high off the floor.
5.0分
其他
Friendly staff
Easy check in
Newer hotel tho bed super hard
Super convenient for what I was looking for
1.0分
其他
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The overnight person on duty was doing a room check and opened my door at 2am without identifying himself. I had extra security on the door and they couldn’t enter my room. Then he knocked but didn’t identify himself. I was scared and then I got a call from the front desk as I was about to call and I was quizzed about my room. The person who changed my room when I checked in must have not updated the record. Sadly, I couldn’t get back to sleep.
5.0分
其他
The front desk and house keeper were very nice and accommodating. The room was spacious and clean
4.0分
其他
Very nice staff; Safe parking; Comfortable room
Just wish the hot water in the shower lasted longer.
4.0分
商务出差
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The facility was good. I was paying for a guest and ******* charged me one price and I asked my guest to get a receipt and the receipt was cheaper than what ******* charged me. I contacted ******* about the difference and they said despite the receipt I would still be charged the higher rate. I am not pleased with ******* and will not use them again. They charged me more than booking directly through the hotel and when confronted they didn't budge an inch. Beware future ******* users
5.0分
其他
Fantastic friendly staff . Well kept . Updated rooms. Excellent location if youre in Lakeway .
3.0分
其他
Hot tub out of order
The check in staff was very pleasant. My disappointment was that the hot tub was unavailable.
酒店早餐不错，全天无限量供应饮用水、咖啡和茶。床很舒服，不过沙发床稍微有点不舒服。工作人员非常友好！很棒的酒店！
总体来说，一切都很好。我的住宿体验非常愉快。
Overall, the accommodation was VERY GOOD, but the maid service was lacking. (Specifically, after the 1st night the room was not made up We were also shorted toweling & water cups.) The bed was difficult for a senior female to get into as it was fairly high off the floor.
Friendly staff
Easy check in
Newer hotel tho bed super hard
Super convenient for what I was looking for
The overnight person on duty was doing a room check and opened my door at 2am without identifying himself. I had extra security on the door and they couldn’t enter my room. Then he knocked but didn’t identify himself. I was scared and then I got a call from the front desk as I was about to call and I was quizzed about my room. The person who changed my room when I checked in must have not updated the record. Sadly, I couldn’t get back to sleep.
The front desk and house keeper were very nice and accommodating. The room was spacious and clean
Very nice staff; Safe parking; Comfortable room
Just wish the hot water in the shower lasted longer.
The facility was good. I was paying for a guest and ******* charged me one price and I asked my guest to get a receipt and the receipt was cheaper than what ******* charged me. I contacted ******* about the difference and they said despite the receipt I would still be charged the higher rate. I am not pleased with ******* and will not use them again. They charged me more than booking directly through the hotel and when confronted they didn't budge an inch. Beware future ******* users
Fantastic friendly staff . Well kept . Updated rooms. Excellent location if youre in Lakeway .
Hot tub out of order
The check in staff was very pleasant. My disappointment was that the hot tub was unavailable.