Staff was very courteous, the room was very clean and spacious. I would've loved a redio. The only problem I had was the water pressure & the hot water was barely lukewarm.
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酒店回复: Thank you for your feedback. We are glad to hear that our staff was accommodating to your needs and that our spacious room were to your liking. We will address the inconveniences you had during your stay with maintenance for correction. We hope to have you as a guest again soon!
4.0分
其他
Everything was nice and clean, the staff were all friendly. My only negative is the bedsheets - not really soft, kind of rough
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酒店回复: We thank you for your insightful feedback. We are sorry for the inconvenience you experienced during your stay with us. We will be looking into the source for your concerns and addressing this matter immediately. Again, Thank you for your feedback.
5.0分
其他
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Location to city and other amenities is a plus. All employees should have proper job attire on at all times and look presentable. Grounds looked excellent. Dining options were decent. Bar had decent selection for spirits. Whoever was making breakfast to order was burning the potatoes. Other than that, i enjoyed my 2 night stay.
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酒店回复: Thank you so much for your feedback! We're glad to hear that you enjoyed your stay overall, but are sorry to hear about the inconveniences you experienced. We look forward to having you stay with us again in your future travel endeavors.
3.0分
家庭亲子
Was not stocked, had to ask for syrup and silverware. Room was not tidied up during our stay.
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酒店回复: We are sorry to hear about your experience at breakfast during your stay. We will address the inconveniences you experienced with our food and beverage manager in order to correct the issue. We appreciate your providing us with an opportunity to grow. We hope you will be our guest again in the future, so that you may witness these changes in action.
5.0分
家庭亲子
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Hotel including rooms were very clean and comfortable. Purchased Breakfast and it was very good. Staff was all helpful and friendly. Would definitely stay here again.
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酒店回复: Thank you so much for your feedback! We appreciate your stay with us and looking forward to having you stay with us again in your future travel endeavors.
1.0分
其他
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First of all I will like everyone to be WARNED by the unsafe protection of this hotel. My vehicle was parked in the handicap parking space in front of the hotel and no security or staff heard anything or saw anything. On top of all of that NO cameras were working. It seems weird as if it was an inside job. I notified corporate and they Never responded back. You will think they would have responded back and tried to compensate for the damages and inconvenience of staying at their hotel. I guess as the whole world gets worse, service and security are less important to protect the citizens from dangerous situations. They have not responded back to resolving this problem yet I will let anyone and everyone know “Do Not Stay In Lathonia, Ga.” 2025. I attempted to check out at 4:30am when I noticed the car had been broken into. I had a police report made about this Crime and due to the fact that the cameras was inoperational the detectives could not persue the case because they had nothing to work with because cameras were Not working. I lost luggage’s and stayed longer than I expected on replacing a window which totals up my timing. I left the place around 12:30pm. 😳😩😂
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酒店回复: We are sorry to hear about your experience at breakfast during your stay. We will address the inconveniences you experienced with our food and beverage manager in order to correct the issue. We appreciate your providing us with an opportunity to grow. We hope you will be our guest again in the future, so that you may witness these changes in action.
不错的一个酒店，如果你小孩在埃默里牛津校区住这里是最合适的
食物棒极了，大部分员工都很尊重人，也非常友善。但有些员工态度非常糟糕，根本不顾及别人的感受，而且在没有过来解释问题的情况下就急着叫警察。
干净整洁的酒店
客户服务一流。前台和客房服务人员随时待命，非常关心客人的舒适度。我一定会再次入住。
Staff was very courteous, the room was very clean and spacious. I would've loved a redio. The only problem I had was the water pressure & the hot water was barely lukewarm.
Everything was nice and clean, the staff were all friendly. My only negative is the bedsheets - not really soft, kind of rough
Location to city and other amenities is a plus. All employees should have proper job attire on at all times and look presentable. Grounds looked excellent. Dining options were decent. Bar had decent selection for spirits. Whoever was making breakfast to order was burning the potatoes. Other than that, i enjoyed my 2 night stay.
Was not stocked, had to ask for syrup and silverware. Room was not tidied up during our stay.
Hotel including rooms were very clean and comfortable. Purchased Breakfast and it was very good. Staff was all helpful and friendly. Would definitely stay here again.
First of all I will like everyone to be WARNED by the unsafe protection of this hotel. My vehicle was parked in the handicap parking space in front of the hotel and no security or staff heard anything or saw anything. On top of all of that NO cameras were working. It seems weird as if it was an inside job. I notified corporate and they Never responded back. You will think they would have responded back and tried to compensate for the damages and inconvenience of staying at their hotel. I guess as the whole world gets worse, service and security are less important to protect the citizens from dangerous situations. They have not responded back to resolving this problem yet I will let anyone and everyone know “Do Not Stay In Lathonia, Ga.” 2025. I attempted to check out at 4:30am when I noticed the car had been broken into. I had a police report made about this Crime and due to the fact that the cameras was inoperational the detectives could not persue the case because they had nothing to work with because cameras were Not working. I lost luggage’s and stayed longer than I expected on replacing a window which totals up my timing. I left the place around 12:30pm. 😳😩😂