Stay was good, now I have to deal with their error
Stay was fine. Just received my receipt and they put someone’s bar tab on my room…we never even left our room until we departed the next morning. Now I have to spend my time calling and requesting a $60 refund for their administrative error.
4.0分
家庭亲子
A little dated. Rooms need some Tlc but overall all very clean & comfortable! Staff were wonderful. Just very friendly and helpful. Would recommend.
3.0分
家庭亲子
Room not clean properly. Yougurts in the fridge bathroom not fully clean , pool not clean
4.0分
情侣出游
展开
The hotel is in a quiet setting, though with quick access to many shopping and dining options. The staff was professional and helpful. Our room was clean and comfortable — and quiet! The pool was refreshing, though small and with several tiles missing on the sides. Overall, we’re likely to return.
4.0分
其他
Staff great…
Noticed side door did not require a key to access and could be propped open without issue. Could be a future safety issue.
4.0分
商务出差
展开
Confused reservation
There was some confusion about the room, I had requested pool view ( it was in my reservation) but instead I got an opposite side of the hotel. So after going all the way to the 3 rd floor, I had to return to the desk. I was told that I might have to wait on a room.
4.0分
家庭亲子
Front desk associate, I can’t remember her name because I’m terrible with names, want to say it was Anastasia but she was very friendly and kind.
5.0分
其他
Emily, at the front desk, was so very nice. We enjoyed visiting with her. Everything about the hotel was amazing, beautiful place.
5.0分
其他
Bedding and spacious room.Bistro and bar is a plus!
又脏又粗心,就像工作人员一样。它根本不值得你付出任何代价。令人失望的万豪
Stay was good, now I have to deal with their error
Stay was fine. Just received my receipt and they put someone’s bar tab on my room…we never even left our room until we departed the next morning. Now I have to spend my time calling and requesting a $60 refund for their administrative error.
A little dated. Rooms need some Tlc but overall all very clean & comfortable! Staff were wonderful. Just very friendly and helpful. Would recommend.
Room not clean properly. Yougurts in the fridge bathroom not fully clean , pool not clean
The hotel is in a quiet setting, though with quick access to many shopping and dining options. The staff was professional and helpful. Our room was clean and comfortable — and quiet! The pool was refreshing, though small and with several tiles missing on the sides. Overall, we’re likely to return.
Staff great…
Noticed side door did not require a key to access and could be propped open without issue. Could be a future safety issue.
Confused reservation
There was some confusion about the room, I had requested pool view ( it was in my reservation) but instead I got an opposite side of the hotel. So after going all the way to the 3 rd floor, I had to return to the desk. I was told that I might have to wait on a room.
Front desk associate, I can’t remember her name because I’m terrible with names, want to say it was Anastasia but she was very friendly and kind.
Emily, at the front desk, was so very nice. We enjoyed visiting with her. Everything about the hotel was amazing, beautiful place.
Bedding and spacious room.Bistro and bar is a plus!
Pool and landscape needs attention.