酒店回复: Thank you for your review Armin. Our apologies you did not enjoy the food, please reach out to discuss with me, Sandy, as we are always striving to improve our services to guests. Again, thank you and we hope to welcome you back for your next stay soon.
5.0分
其他
Great staff very accommodating and friendly would recommend staying and great price for the room too!
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酒店回复: Dear Mr. Roberson,Thank you very much for taking the time to share your wonderful review. We’re delighted to hear that our team made you feel welcome and well cared for throughout your stay. Providing friendly, attentive service is something we take great pride in, and it’s truly gratifying to know it stood out to you.I’m also pleased that you found your room to be a great value—offering both comfort and affordability is exactly what we aim for.We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back the next time your travels bring you to the area.
5.0分
商务出差
Room was great for the price, clean and comfortable. Breakfast was good, better than most comparable hotels.
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酒店回复: Hi Matthew,Thank you so much for taking the time to share your feedback and for giving us a 10/10 rating! We’re thrilled to hear that you found your room clean, comfortable, and a great value. It’s also wonderful to know that you enjoyed our breakfast—our team works hard to offer options that stand out from comparable hotels.We truly appreciate your stay with us from November 18–20 and hope to welcome you back again soon.
5.0分
家庭亲子
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Would highly recommend for a team tournament. Staff were very relaxed and allowed the kids to play. Rooms are far enough away from the central hang out spaces so no noise reaches the rooms.
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酒店回复: Dear Agnieszka,Thank you so much for your wonderful 10/10 review! We’re delighted to hear that your team had such a positive experience with us. Our staff always aims to provide a relaxed and welcoming environment—especially during tournament weekends—so it’s great to know the kids were able to enjoy themselves.I’m also glad the layout of our property worked well for your group, allowing everyone to rest comfortably without noise from the common areas.We appreciate your recommendation and would be thrilled to welcome your team back for future events!
4.0分
其他
Like the breakfast to order idea. Small suggestions, should have coffee and hot water in dinning room too
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酒店回复: Dear Ms. De Regt,Thank you for sharing your feedback and for rating your stay with us an 8 out of 10. We’re delighted to hear that you enjoyed our made-to-order breakfast — it’s one of the features we’re most proud of!We also appreciate your thoughtful suggestion about offering coffee and hot water in the dining room. Guest feedback like yours helps us improve, and we’ll certainly take this into consideration as we continue to enhance our breakfast experience.We hope to have the pleasure of welcoming you back soon for an even better stay.
5.0分
其他
great breakfast options , eggs, bacon, toast or pancakes , hasbrowns , orange juice apple juice, delicious coffee!
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酒店回复: Dear P. Payne,Thank you so much for your wonderful 10/10 review and for staying with us during your recent visit. We’re delighted to hear that you enjoyed our breakfast offerings—especially the eggs, bacon, pancakes, hashbrowns, juices, and our coffee. Our team works hard to provide a fresh and satisfying start to the day, and it’s wonderful to know their efforts made a positive impact on your stay.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon.
3.0分
其他
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Overall the beds were good! The building is in disrepair! And Needs lots of work! The staff are efficient and friendly! Does not look like the advertised website on *******! Very disappointed!
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酒店回复: Hi Susan, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found the beds comfortable and that our staff made a positive impression with their friendly service.However, we deeply regret that your stay did not meet your expectations, especially regarding the condition of the building. We sincerely apologize for any disappointment caused by the discrepancies between our online presence and your experience. Please be assured that we're aware of the areas in need of improvement, and we are actively working on renovations to enhance the overall guest experience.Your comments are valuable to us, and we appreciate your honest feedback, which helps us in our ongoing efforts to improve.We hope you'll consider giving us another chance to show you the true quality of service and accommodations we strive to provide.
5.0分
情侣出游
Room was clean, nice temperature in room. Person at front desk was friendly and helpful.
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酒店回复: Dear Mr. Rainey,Thank you so much for taking the time to share your feedback and for choosing to stay with us. I’m delighted to hear that you enjoyed a clean, comfortable room and that our front desk team made a positive impression. Providing a warm and welcoming experience is exactly what we strive for, and it’s wonderful to know we succeeded during your visit.We truly appreciate your perfect rating and hope to have the pleasure of welcoming you back on your next trip.
2.0分
家庭亲子
People at the front desk were very nice but had black mold on our bathroom ceiling and the room wasn’t very clean
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酒店回复: Hi Brandon, Thank you for taking the time to share your experience. While we’re pleased to hear that our front desk team provided friendly service, we’re truly sorry to learn about the cleanliness issues you encountered, especially the condition of your bathroom. This is not the standard we strive to maintain, and we appreciate you bringing it to our attention. Our housekeeping and maintenance teams have been alerted to address this immediately and ensure it does not happen again.We value your feedback and hope you’ll consider giving us another opportunity to provide you with a much-improved stay in the future.
2.0分
商务出差
The bed was sold old and used that it had tears, rips on it very large. im glad i slept in my sleeping bag. The bed was disgusting
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酒店回复: Hi Michael, Thank you for your feedback, and we’re truly sorry to hear about the condition of the bed. This is not the standard we aim for, and we’ll be addressing it with our team right away.We apologize for the inconvenience and hope to have the chance to make it right. If you’re in the area again, we’d love to offer you an upgrade or another gesture of goodwill.Thank you for bringing this to our attention.
食物不太好
Great staff very accommodating and friendly would recommend staying and great price for the room too!
Room was great for the price, clean and comfortable. Breakfast was good, better than most comparable hotels.
Would highly recommend for a team tournament. Staff were very relaxed and allowed the kids to play. Rooms are far enough away from the central hang out spaces so no noise reaches the rooms.
Like the breakfast to order idea. Small suggestions, should have coffee and hot water in dinning room too
great breakfast options , eggs, bacon, toast or pancakes , hasbrowns , orange juice apple juice, delicious coffee!
Overall the beds were good! The building is in disrepair! And Needs lots of work! The staff are efficient and friendly! Does not look like the advertised website on *******! Very disappointed!
Room was clean, nice temperature in room. Person at front desk was friendly and helpful.
People at the front desk were very nice but had black mold on our bathroom ceiling and the room wasn’t very clean
The bed was sold old and used that it had tears, rips on it very large. im glad i slept in my sleeping bag. The bed was disgusting