to be honest what really stood out to me was the lady who checked us in. I had recieved an email to check-in prior to arriving, in which i wasnt overly comfortable taking a photo of my DL online but i was also
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酒店回复: Thank you for sharing your feedback. We're pleased to know you found our check-in process memorable, and we appreciate your comments about online check-in — your input helps us continue to improve our services. We hope to welcome you again in the future.
1.0分
家庭亲子
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No hot water. I understand the scenario but it would have been good to get a heads up when we checked in from hotel staff. Plus to give me a rebate of sorts for the trouble.
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酒店回复: Thank you for sharing your feedback. We’re sorry your experience wasn’t as expected, and we understand how frustrating it can be when amenities are unavailable. Your comments about communication and compensation have been shared with our team to help us improve in the future.
5.0分
其他
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I really appreciated the early check in and coffee/tea station in the lobby. Breakfast was very good with lots of options. In particular I liked the fresh fruit, yogurt, eggs and sausage. The location was very convenient for my event at SaskTel Centre.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed the early check-in, the lobby refreshments, and our breakfast selection. It’s great to know our location worked well for your visit. Your comments are appreciated and help us keep improving the guest experience.
5.0分
家庭亲子
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Hotel was great, clean, all rooms were king bed with pull out couch, but were very large rooms. Noise transfer from other rooms / hall was very minimal.
Had an unfortunate incident with a slashed tire (the front desk was very helpful and great at assisting, they were very shocked at this happening so definitely not something common - probably another guest unfortunately).
Pool was awesome, great size, even with lots of families, waterslide was a blast for kids and adults too! Hot tub was a generous size.
Breakfast was great - lots of options hot and cold, and CONSTANTLY being refilled (sausages were refilled twice while we ate). Still hot food available at 945.
Trailer parking - lots of double pull through spots in front and at rear.
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酒店回复: Lauren, we're delighted to hear that you enjoyed your stay with us at Comfort Suites Saskatoon. It sounds like our spacious rooms and amenities, particularly the pool and breakfast, were able to enhance your experience. We're also glad to know our team could assist you during that unfortunate incident with your tyre. Thank you for appreciating their efforts. We'd love to host you again in the future!
5.0分
家庭亲子
pool was comfortable temperature but hot tub could have been a few degrees hotter. Room was good for our group of five. not convenient for restaurants
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酒店回复: Natalie, we're thrilled to hear that you found the Comfort Suites Saskatoon suited for your group of five and that you enjoyed the pool. We appreciate your comment about the hot tub temperature and will take that into consideration. Though our hotel may not be located in the most bustling dining district, we hope the suite's amenities provided sufficient comfort and convenience. We look forward to welcoming you and your group back.
5.0分
其他
Clean and comfortable. The coffee urn in the lobby was empty. But otherwise a great experience
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酒店回复: Thank you for sharing your feedback. It's pleasing to hear that you found our accommodations clean and comfortable. We also appreciate your note about the coffee urn – rest assured, we're always aiming to improve. We're glad to know that your overall experience was a positive one, and we hope to have the opportunity to enhance your next stay even further.
很棒的酒店
我没在那里过夜,因为我女儿得了流感,动弹不得……这家酒店对病人毫无同情心。他们收了我的钱,因为他们是冷血无情的敛财酒店,我不会在媒体上推荐这家酒店。
早餐很棒,房间也很干净。谢谢。
床很棒,房间干净、安静、舒适。可惜早餐都是一次性用品,最好是重复使用的。热水浴缸很干净,但泳池和露台需要更多清洁。水很浑浊,露台上还有前一天留下的泥巴。
to be honest what really stood out to me was the lady who checked us in. I had recieved an email to check-in prior to arriving, in which i wasnt overly comfortable taking a photo of my DL online but i was also
No hot water. I understand the scenario but it would have been good to get a heads up when we checked in from hotel staff. Plus to give me a rebate of sorts for the trouble.
I really appreciated the early check in and coffee/tea station in the lobby. Breakfast was very good with lots of options. In particular I liked the fresh fruit, yogurt, eggs and sausage. The location was very convenient for my event at SaskTel Centre.
Hotel was great, clean, all rooms were king bed with pull out couch, but were very large rooms. Noise transfer from other rooms / hall was very minimal.
Had an unfortunate incident with a slashed tire (the front desk was very helpful and great at assisting, they were very shocked at this happening so definitely not something common - probably another guest unfortunately).
Pool was awesome, great size, even with lots of families, waterslide was a blast for kids and adults too! Hot tub was a generous size.
Breakfast was great - lots of options hot and cold, and CONSTANTLY being refilled (sausages were refilled twice while we ate). Still hot food available at 945.
Trailer parking - lots of double pull through spots in front and at rear.
pool was comfortable temperature but hot tub could have been a few degrees hotter. Room was good for our group of five. not convenient for restaurants
Clean and comfortable. The coffee urn in the lobby was empty. But otherwise a great experience