酒店回复: Thank you for taking the time to tell us about your recent stay. We do apologize for any inconvenience caused by the water issues. We did have them corrected as soon as we were able to do so. As far as us being an older property, you are correct. But we are so excited that we will be having a complete remodel later this year. We are excited for the changes to come and hope you come through and stay again after they are completed.
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值得入住的酒店！
我得到的是升级房，几乎是一楼套房，有客厅和额外的电视。真是惊喜！
浴室很大，设备齐全，我很喜欢步入式功能。床很舒服，一切都很干净。
我住的第二晚几乎没有水压，也没有热水，但当时已经很晚了，所以这只是一个小问题。
除此之外，我很满意。
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酒店回复: Hi Torrance! It was a pleasure chatting with you when you checked in with us. I am glad you enjoyed your stay with us. I do apologize for the inconvenience with the water pressure. We did have a plumbing company out that following morning to correct the issue. I hope you had a good event and we hope to see you again!
酒店回复: Hello Celine!Thank you for being our guest and taking time to share your experience, we value your feedback!We do apologize for the inconvenience of our pool closing, it was an unforeseen circumstance and unfortunately could not be immediately corrected. We are happy to say the pool now has a new pool heater and open for our guests! Our hotel will be under renovation later this year and we are thrilled to be offering our guests a new experience!If you would like to discuss your visit in further detail, we would be more than happy to reach out or you may call the hotel at your convenience.Thank you again, very much and we do wish you the safest in travels!
酒店回复: Hi Margaret Ann!Thank you for choosing Hampton Inn & Suites! We're glad you enjoyed your stay and look forward to seeing you again! Quick note about the coffee; you may always ask our desk staff for as many packets as you need! While it is also true that at our property each room receives housekeeping every other day unless a guest requests otherwise, be that a holiday or not. I do apologize if you were not informed! I hope you got all the coffee you needed!! Happy Holidays and as always, safe travels!!
酒店回复: Hi Susan!Thank you for choosing Hampton Inn & Suites Streetsboro. We're so glad to see you enjoyed your stay. I'm happy to say that those sofas will indeed be replaced during our renovation scheduled to start in 2025. Happy Holidays and as always, safe travels!
酒店回复: Hi Kathleen!We're excited to see you return to stay with us again! That's a wonderful compliment in itself! Thank you so much! Happy Holidays! As always, travel safe!
酒店回复: Hi Michael!Thank you so much for choosing the Hampton Inn & Suites in Streetsboro. I'm glad our location made it easy for you to find a safe place from hazardous conditions. We look forward to seeing you again on your next time through, with less ice and snow I hope! Safe travels!
酒店回复: Hi Jamie! Thank you for taking the time to tell us about your experience. We are so pleased to hear that you enjoyed your stay with us. We hope you stop back again.
酒店回复: Thank you for taking the time to tell us about your stay. I am happy to let you know that we will be undergoing a full renovation beginning in September that we are truly looking forward to. I hope you stop by again after it is completed (if not before!). Safe travels.
前台办理入住的员工非常棒。房间很干净。早餐有很多选择。
非常陈旧，需要更新！
非常陈旧。在住的六个晚上中，有三个晚上没有热水。他们说他们正在修理，但其他房间也遇到了问题。修理后，水仍然很热。我没有要求换一个房间，因为我以为他们会修，但他们甚至从未主动提出这样做。在住宿结束时，他们确实为没有热水的三个晚上每晚收取了 50 美元。
值得入住的酒店！
我得到的是升级房，几乎是一楼套房，有客厅和额外的电视。真是惊喜！
浴室很大，设备齐全，我很喜欢步入式功能。床很舒服，一切都很干净。
我住的第二晚几乎没有水压，也没有热水，但当时已经很晚了，所以这只是一个小问题。
除此之外，我很满意。
大堂/用餐区比那些老旧破败的房间好太多了。自助早餐还行。泳池毫无预兆地关闭了，没有任何解释。我们入住的双人房的床比广告上说的大床（我们付了钱）小得多（更像是双人床）；床和枕头是我睡过的最不舒服的。我从未见过纸巾（“舒洁”牌）的质量这么差。我们开玩笑说它就像羊皮纸一样。这家酒店在很多方面确实质量欠佳。
我们的入住体验也很糟糕，当时正值暴风雪，我们无法使用带顶棚的停车场卸行李，前台也没有人帮忙。下次路过这个小镇时，我们会再找一家酒店。
我们假期住了三个晚上，唯一让我失望的是我的房间（套房）竟然只提供两人一天的咖啡。我觉得这很正常，因为大多数人早餐时都会喝苏打水和咖啡（这点很棒）。咖啡包没有更换，垃圾也没有清理，很可能是因为当时是假期，退房时房间才会打扫。总而言之，我还会再来这里住，因为维护得很好，套房也很漂亮宽敞。
非常宽敞的特大床套房，床很舒服。酒店非常干净，员工非常友好热情。欧陆式早餐很棒。217房间的沙发垫有点小失望。沙发垫没有支撑，需要更换。除此之外，家具状况良好。一定会再次入住！
这是我们几个月来第二次入住这家酒店。我们再次入住是因为这里的员工非常友好周到。我们尤其喜欢和早餐区的工作人员聊天，他们热情友好，乐于助人，而且早餐也很棒。
很容易找到
我们遇到了一些可怕的冰雪天气。这个位置非常适合远离公路，而且很容易找到。套房只比标准间大一点。我很高兴我们订了两间套房。
非常好，房间干净整洁，入住和退房都很方便。每个人都非常乐于助人，态度也很好。地理位置优越，靠近所有地方。
员工友好。房间干净舒适。酒店略有磨损。有点怪味（更衣室？），如果我们住超过一晚的话，我会提醒一下的。