酒店回复: Thank you for your feedback. I am sorry we did not exceed your expectations and I hope you will give us another chance when your travels bring you back to the area. We would love to show you that we care and are constantly working to improve our guest experience.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for your positive feedback! We hope you'll visit us again soon!
5.0分
其他
Great stay! Clean room, staff was friendly, AC worked very well, and lots of nice restaurants around.
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酒店回复: Thank you for your positive feedback. Our team works very hard to take care of our guests and we appreciate the recognition! We hope to see you again soon!
2.0分
其他
Very surprised this is a Marriott bonvoy needs alot of work...seems redone but even when you walk in the front door there is a smell. Room smelled moldy.
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酒店回复: Thank you for your feedback. I am sorry we did not provide you with a comfortable stay and I hope you will give us another chance when your travels bring you back to the area. We would love to show you that we care and are constantly working to improve our guest experience.
2.0分
家庭亲子
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Upon arriving at 7 pm the lobby was dark with no lights on. Our group wanted to hang out in the evening and the front desk person said they "didn't know" how to turn on the lights and didn't offer to help find out.
Room: our room was extremely DAMP and even with buying "damp rid" and running the bathroom fan, it didn't help. We found BLACK MOLD growing in the bathroom, and so did the group we were with so we didn't ask to switch rooms as we assumed it was an entire hotel problem with ventilation. We woke up stuffy and damp feeling. The beds were find and room was basically clean but the bathroom tub was dirty looking. Also, the dresser's drawers were broken and crooked.
The ice machine was broken which was just another "addition" to the unaccommodating feeling.
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酒店回复: Thank you for your feedback. I am sorry we did not provide you with a comfortable stay and I hope you will give us another chance when your travels bring you back to the area. We would love to show you that we care and are constantly working to improve our guest experience.
3.0分
情侣出游
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The photos on the website are of a nice clean new hotel. The actual hotel was old and run down. Our room smelled like mildew that someone tried to cover up with industrial fragrance. The mattress was old and tired and led to an awful nights sleep. Free breakfast was of very poor quality. Would not recommend.
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酒店回复: Thank you for your feedback. We hope to see you again so we can show you this was an unfortunate experience and rebuild your faith in our hotel.
2.0分
商务出差
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Our room was more humid than being outside, and the air conditioner did not work well. The room smelled of mildew. Twice we went to the front desk to get Assistance and there was no one there even after ringing the bell..
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酒店回复: Thank you for your feedback. I am sorry we did not exceed your expectations and I hope you'll stay with us in the future so we can have the opportunity to make it right for you!
4.0分
其他
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Check in was great. The breakfast was wonderful. Staff were so friendly and helpful. Room was so clean. We stayed 3 nights, and it was a great stay. The only reason i didn’t give it 5 stars was because when it rained, the rain came in the window. It was an inconvenience to clean up the water before dawn. I told the staff, and I'm sure it got fixed. I would stay here again for sure.
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酒店回复: Thank you for your positive feedback. We hope to see you again soon!
1.0分
家庭亲子
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The room and hallway smelled very musty. The tub had a partial clog and drained extremely slow. The window and or AC unit had a leak and during a storm, the floor/carpet was saturated and some of our luggage was wet.
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酒店回复: Thank you for your feedback. I apologize that we did not provide an exceptional experience for you during your time with us. We hope to see you again soon so we can make it right for you.
作为一家老酒店来说，这里非常干净。制冰机坏了，但酒店很贴心地帮我们弄到冰，这样我们就不用跑去别的楼层找了。
酒店干净安全。我们要求订大床，结果却给了双人床。我们入住三天，第一天他们就忘了打扫房间。我们要求多要几条毛巾，结果等到早上才拿到。
好的
Great stay! Clean room, staff was friendly, AC worked very well, and lots of nice restaurants around.
Very surprised this is a Marriott bonvoy needs alot of work...seems redone but even when you walk in the front door there is a smell. Room smelled moldy.
Upon arriving at 7 pm the lobby was dark with no lights on. Our group wanted to hang out in the evening and the front desk person said they "didn't know" how to turn on the lights and didn't offer to help find out.
Room: our room was extremely DAMP and even with buying "damp rid" and running the bathroom fan, it didn't help. We found BLACK MOLD growing in the bathroom, and so did the group we were with so we didn't ask to switch rooms as we assumed it was an entire hotel problem with ventilation. We woke up stuffy and damp feeling. The beds were find and room was basically clean but the bathroom tub was dirty looking. Also, the dresser's drawers were broken and crooked.
The ice machine was broken which was just another "addition" to the unaccommodating feeling.
The photos on the website are of a nice clean new hotel. The actual hotel was old and run down. Our room smelled like mildew that someone tried to cover up with industrial fragrance. The mattress was old and tired and led to an awful nights sleep. Free breakfast was of very poor quality. Would not recommend.
Our room was more humid than being outside, and the air conditioner did not work well. The room smelled of mildew. Twice we went to the front desk to get Assistance and there was no one there even after ringing the bell..
Check in was great. The breakfast was wonderful. Staff were so friendly and helpful. Room was so clean. We stayed 3 nights, and it was a great stay. The only reason i didn’t give it 5 stars was because when it rained, the rain came in the window. It was an inconvenience to clean up the water before dawn. I told the staff, and I'm sure it got fixed. I would stay here again for sure.
The room and hallway smelled very musty. The tub had a partial clog and drained extremely slow. The window and or AC unit had a leak and during a storm, the floor/carpet was saturated and some of our luggage was wet.