酒店回复: Hello, and thank you for taking the time to share your review. We truly appreciate your feedback, as it helps us identify areas for improvement. While we're delighted that you loved your room and found our beds cozy and comfortable, we regret that other aspects of your stay didn't meet your expectations. We apologize for the oversight on our part and will share your comments with our housekeeping team to help prevent similar instances in the future. We're proud to offer both a breakfast buffet and menu options seven days a week; however, it's disappointing to learn that your preferences were not met. We also understand how it can feel to perceive that the value you expected was not fully reflected in services. Your feedback is invaluable, and we'll certainly keep your comments in mind as we continue to work on enhancing the guest experience. The Hilton Garden Inn Portland Airport Staff
我预订这家酒店就是因为有24小时班车服务。10月11日办理入住时,我登记了第二天凌晨4点乘坐班车前往机场的预约。结果凌晨4点前台没人,班车也找不到,我只好叫了辆Uber去机场。我希望酒店能联系我,并赔偿我的Uber费用,以弥补我的损失。
房间干净现代,非常舒适。
环境安静(除了偶尔能听到一些飞机噪音,我们特意选择住在机场附近)。
工作人员热情周到、专业敬业,并且乐于助人。
酒店正在装修,而且广告上说有游泳池,但实际并非如此。我预订这家酒店就是冲着游泳池来的,所以非常失望。
真的感觉像体验了一把新英格兰风情。他们热情周到、友好亲切,而且随时都能提供帮助。简直就像回到了家一样!
房间非常干净,员工也很周到。这里是休息放松的好去处,步行范围内除了快餐店之外,其他选择不多。
我在这家酒店附近的一家本地公司工作。我需要临时租用一间小型会议室召开私人会议。我联系了酒店经理,她非常友善,很快就帮我安排好了。我们公司每个月都会从全国各地派多名员工来这里办公。我们所有团队成员都住在这家酒店,酒店总是能满足他们的需求。谢谢!
勉强及格
没有泳池或水疗中心,WiFi信号很差,但我付的是高速WiFi的钱。
套房平淡无奇,服务一流
套房设施简陋,不值一晚259美元。
不过押金便宜,晚餐便宜又美味,晚餐还提供免费汽水,员工服务也很棒,除了房间设施外,其他一切都很好。
距离波特兰市中心仅 5 分钟路程,床铺舒适,环境安静。
我们受到的待遇比那个头朝下在垃圾箱里翻找东西的流浪汉还差。6月27日,酒店经理取消了我们的房间预订,把我们赶了出去。她不满我们把三袋垃圾扔进了她的垃圾箱。十分钟后,一个流浪女又头朝下在垃圾箱里翻找东西,经理却视而不见。