The full size fridge was great! Good for us out of town people that did a Costco shoot and needed to keep stuff in it over night!
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酒店回复: Hi Lance,Thank you for awarding us a perfect rating and for sharing your review of your stay. We are glad that we met your expectations and needs, and our full-size fridge worked perfectly to keep your belongings cold overnight. We look forward to providing you with another convenient and comfortable stay.Regardsn
4.0分
家庭亲子
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Some fixtures in room are dated, the tub had an ugly surface in the bottom.. something must have been glued to the base and then removed but residue in tub was black, not very appealing to step into..
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酒店回复: Hello Morely,Thank you for sharing your experience with us. Please accept my apologies for any inconvenience you may have experienced during your stay.Our bathtubs have an antislip surface. I appreciate your feedback. We are waiting for the third party to come to fix the bathtub.Despite this, we hope you will allow us to serve you again next time you visit Sherwood Park.Regards,
5.0分
其他
very clean and comfortable room; the whole lobby in fact. Little interaction with staff but they were pleasant.
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酒店回复: Hi Colleen,Thank you for staying with us and for your feedback.We are glad to hear that you are happy with the cleanliness and comfort of our rooms. We look forward to seeing you back again next time you are in Sherwood Park!Regards,
4.0分
其他
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Room was clean. Breakfast was great appreciated things being marked gluten free, and having so many gluten free options. My husband is celiac so we really appreciated that. Staff was friendly.
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酒店回复: Hello Meredith,Thank you for taking the time to review your stay with us. We're glad to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our valued guests, and we're delighted that we could do so for you. We appreciate your feedback and look forward to the opportunity to welcome you back in the future for another outstanding stay.Regards,
5.0分
其他
Great hotel at a reasonable price. Great staff, nice bed, great breakfast, and nice to have kitchenette. We will definitely book sgain
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酒店回复: Hi Michael,I appreciate your kind words about your experience with us. I will be sure to pass your comments along to my staff. Thank you for considering staying with us again. I hope you'll be back again the next time you're in Sherwood Park, and I look forward to providing you with another convenient and comfortable stay.Regards,
5.0分
其他
The hotel and rooms are always clean. The staff is friendly and very helpful.
The breakfast offers a good variety including gluten free options.
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酒店回复: Hello Linda,Thanks for taking the time to rate and review our property! We are truly grateful for your kind words about the outstanding service our attentive staff members provided. We'll be sure to pass your comments along to them. It's fantastic to know you enjoyed the cleanliness of our hotel and rooms, as well as our hot continental breakfast with gluten-free options. Reviews like yours motivate us to continue creating 10-star experiences for our guests. Thanks again for visiting, and we hope to welcome you back soon! Best regards,
4.0分
商务出差
Very clean ,and great staff ,enjoyed the hotel very much.,only thing is the pillows are to big .
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酒店回复: Hello Gary,Thank you for your stay and your feedback.I'm glad you had a great stay, and I'm considering your feedback about our pillows. Despite this, I hope you will allow us to serve you once again soon!Regards,
5.0分
其他
Clean and comfortable accommodations, extremely friendly staff made this a very good stay. Thank you!
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酒店回复: Hello Susan,We appreciate that you chose our hotel for your stay in Sherwood Park.Thank you for your kind words. We are happy to hear that we met your expectations with the cleanliness and comfort of our accommodations. We will share your kind words with our staff, who will be pleased to hear your comments. We look forward to welcoming you back again soon!Regards,
4.0分
其他
Room was fantastic! Clean, front desk agent was friendly and helpful. Would definitely recommend it to others.
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酒店回复: Hello Aimee,We're delighted that you enjoyed your recent stay with us, as reflected in your 8/10 rating. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to having the opportunity to welcome you back in the future. Regards,
前台那位菲律宾女士态度粗鲁，一点也不乐于助人。她说话非常刻薄，完全不懂得如何接待或处理客人的问题。作为一线客服人员，她本应该做到礼貌、耐心，最重要的是要彬彬有礼。
The full size fridge was great! Good for us out of town people that did a Costco shoot and needed to keep stuff in it over night!
Some fixtures in room are dated, the tub had an ugly surface in the bottom.. something must have been glued to the base and then removed but residue in tub was black, not very appealing to step into..
very clean and comfortable room; the whole lobby in fact. Little interaction with staff but they were pleasant.
Room was clean. Breakfast was great appreciated things being marked gluten free, and having so many gluten free options. My husband is celiac so we really appreciated that. Staff was friendly.
Great hotel at a reasonable price. Great staff, nice bed, great breakfast, and nice to have kitchenette. We will definitely book sgain
The hotel and rooms are always clean. The staff is friendly and very helpful.
The breakfast offers a good variety including gluten free options.
Very clean ,and great staff ,enjoyed the hotel very much.,only thing is the pillows are to big .
Clean and comfortable accommodations, extremely friendly staff made this a very good stay. Thank you!
Room was fantastic! Clean, front desk agent was friendly and helpful. Would definitely recommend it to others.