Its the second time I’ve stayed here the room was in need of roof work in the room as it had a plaster patch that was rough not smooth at all. The Air conditioning wouldn’t cool the room down very good so the second night I got back late and it was really warm in the room. So I opened the patio to the courtyard area which was way cooler then my room. So at 10:30 I called the front desk about so they sent the maintenance guy to come look he ended up looking at it and though it was fixed but then came back 10 min after and it quit working so he said we’ll move buoy to another room. So I went to the room to drop my stuff off then went to the front desk to get new cards then he said it was for a different room and I had to go get my stuff and move to the other side of the hotel. But it was still good.
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酒店回复: Dear Collin Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
5.0分
情侣出游
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the room is always great, the staff are extremely awesome and outgoing, and very understanding. cant say enough good things for them, and the cleaners are also super friendly and amazing at making the rooms look very professional and inviting.
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酒店回复: Dear Dillon Thank you so much for letting us know about your stay. We are so pleased you enjoyed your time here with us and we look forward to seeing you again. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
2.0分
情侣出游
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5 nights there due to no cancellations. rooms are dated but comfortable. no housekeeping during full stay. had to ask for toilet paper,soap and towels. no seating in the hot tub, standing only. hard to get in and out. unsafe neighborhood and dirty outside. potholes in parking lot are huge. would never stay there again. Free breakfast was sub par. at least you cannot mess up toast and jam.
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酒店回复: Dear Dennis Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
3.0分
其他
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Building is at the end of its cycle..needs a complete redo..carpets /elevator smelly / hot tub had no seats or jets. parking lot was an adventure with lots of pot holes. breakfast was marginal..
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酒店回复: Dear Kathleen Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
2.0分
其他
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The hallways smell. The rooms are worn , carpets dirty,ceiling looks like it could fall ,very poor patch job. The bathtub was full and it flooded onto the floor a bit. It was not a great first impression of our stay.
The staff are courteous and they are fixing the problem.
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酒店回复: Dear Barb Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
4.0分
其他
The staff was very friendly and the room was nice. The area around the property was pretty sketchy though. Big dirty parking lot with questionable
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酒店回复: Dear Jennifer Thank you for taking the time to let us know about your stay. Your feedback is very important to us, and I am saddened to hear that experience with us was not what it should have been. I have passed your concerns onto the appropriate departments to prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
1.0分
其他
I need an invoice to be reimburese by my company. The hotel said ******* would send one but cant see it in any of the emails.
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酒店回复: Dear Kenneth Yes ******* will send you the Invoice as your reservation was a prepaid to *******, Please get in touch with ******* customer service to help you retrieve your invoice
4.0分
情侣出游
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the only thing we did not care for was the continental breakfast, would have liked seeing more choices of fruit some muffins and Bagels and Sausage and bacon not just ham
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酒店回复: Dear Lorna Thank you for taking the time to tell us about your experience at Baymont by Wyndham Red Deer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.
泳池边的氛围很好。
住得还行，不算太差。
Its the second time I’ve stayed here the room was in need of roof work in the room as it had a plaster patch that was rough not smooth at all. The Air conditioning wouldn’t cool the room down very good so the second night I got back late and it was really warm in the room. So I opened the patio to the courtyard area which was way cooler then my room. So at 10:30 I called the front desk about so they sent the maintenance guy to come look he ended up looking at it and though it was fixed but then came back 10 min after and it quit working so he said we’ll move buoy to another room. So I went to the room to drop my stuff off then went to the front desk to get new cards then he said it was for a different room and I had to go get my stuff and move to the other side of the hotel. But it was still good.
the room is always great, the staff are extremely awesome and outgoing, and very understanding. cant say enough good things for them, and the cleaners are also super friendly and amazing at making the rooms look very professional and inviting.
5 nights there due to no cancellations. rooms are dated but comfortable. no housekeeping during full stay. had to ask for toilet paper,soap and towels. no seating in the hot tub, standing only. hard to get in and out. unsafe neighborhood and dirty outside. potholes in parking lot are huge. would never stay there again. Free breakfast was sub par. at least you cannot mess up toast and jam.
Building is at the end of its cycle..needs a complete redo..carpets /elevator smelly / hot tub had no seats or jets. parking lot was an adventure with lots of pot holes. breakfast was marginal..
The hallways smell. The rooms are worn , carpets dirty,ceiling looks like it could fall ,very poor patch job. The bathtub was full and it flooded onto the floor a bit. It was not a great first impression of our stay.
The staff are courteous and they are fixing the problem.
The staff was very friendly and the room was nice. The area around the property was pretty sketchy though. Big dirty parking lot with questionable
I need an invoice to be reimburese by my company. The hotel said ******* would send one but cant see it in any of the emails.
the only thing we did not care for was the continental breakfast, would have liked seeing more choices of fruit some muffins and Bagels and Sausage and bacon not just ham