酒店回复: We understand that we didn't meet your expectations, and we sincerely apologize for any disappointment or inconvenience this may have caused. We're committed to making things right.
酒店回复: Hello Marcey, We want to sincerely apologize for any inconvenience or disruption caused during your recent stay with us. We hope you give us another chance
酒店回复: We understand that we didn't meet your expectations, and we sincerely apologize for any disappointment or inconvenience this may have caused. We're committed to making things right.
酒店回复: Thank you for staying with us. You are most welcome, and we're glad to hear that you enjoyed your experience with us.
3.0分
家庭亲子
原文
翻译提供方:Google
房间很旧!没有电梯,所以膝盖不好的人上三楼很困难!
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酒店回复: We understand that we didn't meet your expectations, and we sincerely apologize for any disappointment or inconvenience this may have caused. We're committed to making things right.
1.0分
其他
They should update when the pool is out of service. We went to that hotel for this reason and it was out of service.
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酒店回复: We care deeply about your experience and we failed to meet our regular quality standards. We should have been more careful, and I'm very sorry for the issues it has caused you.
2.0分
家庭亲子
Booked here so the kids could swim. Pool out of order. Would have canceled and went somewhere else if I could have gotten refunded.
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酒店回复: We care deeply about your experience and we failed to meet our regular quality standards. We should have been more careful, and I'm very sorry for the issues it has caused you.
4.0分
商务出差
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I was in town for business and booked here. This hotel was so clean! I was so surprised at how clean my room was and all of the spaces around the hotel were. Very impressed with that. The rate as also great. It's an outdated space but I didn't mind because like I said before, it was so, so clean! Give your maid staff a huge raise, seriously! Whoever runs that department is amazing.
The area is rougher than I remember with quite a few transient folks hanging around. It did not feel very safe and I wouldn't come back with my young children. The woman at the counter was helpful and kind. The man working later in the evening was not as pleasant or welcoming.
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酒店回复: Thank you for giving us the opportunity to serve you. Sorry for any trouble caused. Please accept our sincere apologies. We hope to see you soon again!
泳池肯定需要维护了,池底和池壁都有气泡。热水浴缸非常棒,房间也很干净。
房间很干净,但与酒吧相连,有点吵。附近有很多无家可归的人开车过来停车,有个家伙站在两辆卡车之间,对着我撒尿,他吸了毒,这甚至不会引起什么注意。如果我是单身女性,我完全可以理解住在那里会感到不安。我还会再住那里吗?不会,不是因为酒店,而是因为外面的人。我上床睡觉时还担心我的车停在停车场里。下次我在那里工作时,我会坚持住在汽油巷或住在因尼斯费尔或布莱克法尔兹,然后开车去红鹿。
这就是我所说的“廉价”汽车旅馆——房间里弥漫着旧香烟味(尽管这是“禁烟”房间)。一切都很旧,需要更新。我对这次体验的价格感到震惊——这也是让我非常失望的主要原因……含税的价格是 170 美元。对于这种水准的酒店来说,这简直太荒谬了。
我的父母在 iHotel 住了一晚,那里好多了,而且包含早餐,价格更低。难以置信。此外,火灾警报在夜间被触发,从凌晨 2:30 开始响了近一个小时。没有向客人提供任何补偿。完全不可接受。
如果您需要电梯,请不要住在这里
床很糟糕,我敢肯定床垫是上个世纪的,地毯很脏,泳池区域也不好。泳池衬垫脱落,热水浴缸内部有棕色环。没有电梯。
我的房间窗户的装饰被扯掉了,窗户没有密封,周围有很多无家可归的人,地毯上也有污渍,不会再住在这里了,332 号房间
住宿体验极佳
我们住得很愉快,如果要抱怨的话,那只能是泳池的水温太低了!房间很完美,走廊很安静,周围都是友好的员工!
房间很旧!没有电梯,所以膝盖不好的人上三楼很困难!
They should update when the pool is out of service. We went to that hotel for this reason and it was out of service.
Booked here so the kids could swim. Pool out of order. Would have canceled and went somewhere else if I could have gotten refunded.
I was in town for business and booked here. This hotel was so clean! I was so surprised at how clean my room was and all of the spaces around the hotel were. Very impressed with that. The rate as also great. It's an outdated space but I didn't mind because like I said before, it was so, so clean! Give your maid staff a huge raise, seriously! Whoever runs that department is amazing.
The area is rougher than I remember with quite a few transient folks hanging around. It did not feel very safe and I wouldn't come back with my young children. The woman at the counter was helpful and kind. The man working later in the evening was not as pleasant or welcoming.