Came here for a one night stay cause my Son was looking at Penn State. It’s down the road from the college. We arrived on a Wednesday night 12:30am. The lady at the front desk was very nice thanked me for my Ambassador status. Asked why we are visiting and told my Son good luck. Told us what time the Bistro opens and told me that she will be making coffee before it opens. The hotel is very clean, room is huge and very clean. Not a big deal but when I went to take a shower the body wash was empty in the shower. I did bring my own but it’s just a little detail. This hotel looks like it was just redone. We wish we could stay here longer. Bistro in the am was fast and food was real good. Definitely will use this hotel again if my Son decides to go here.
3.0分
商务出差
Ice cold water in the shower, room wasn’t switched even after I let front desk know multiple times. Bed sheets were not clean and had a smell
3.0分
家庭亲子
Just what we needed for a late check in; clean, convenient location, and great staff.
3.0分
独自旅行
展开
So-so Courtyard. Rooms clean upon arrival. Well lit parking lot. I'll bet many travelers stay here on business and, like me, are up early and would like coffee in the morning. The coffee service in the room features a little pillow bag of coffee for water to dribble through for a weak tasteless brew. There is a coffee bar in the lobby that sells coffee, but it isn't open early. You will need to drive to a nearby gas station for your coffee. No housekeeping either during my stay. You get two towels and that's it. I don't know what to do with full wastebaskets.
展开
酒店回复: Dear 227RV, Thank you for sharing your feedback. I'm glad to hear that you found the room clean and the parking lot well-lit. I do apologize for the challenges you faced with the coffee service and the limited housekeeping during your stay. I understand how important it is to have convenient coffee options, especially for early risers. We are currently offering fewer housekeeping services, but your comments will be shared with our team to improve guest satisfaction. We appreciate your understanding, and I hope we have the opportunity to welcome you back. Best regards, Jeffrey L. Bierly General Manager Courtyard by Marriott, State College
3.0分
其他
展开
The closet had hangers extended past the sliding doors so you could never use the closet- and the switches for the bed lights were on the outside of the lamps so you could not switch off from your bed- you had to get out of bed to turn off the lights. The lights in half of the lobby were off as well as the heat. The front desk team had to wear coats as they checked in their guests. We were told that there was no staff as it was a holiday weekend. We did not pay holiday reduced rates- I am pretty sure that this is not a corporate Marriott property. The staff that was working was all very friendly and accommodating.
我们很喜欢这家酒店,但这次入住有点失望。房间里没有额外的卫生纸,用完了很不方便。冰桶里还有之前客人留下的水,感觉卫生状况不如以前。更让人不解的是,我们预订前特意打电话咨询过酒店设施,但到达后才发现游泳池关闭了,之前没有任何通知。退房时,前台工作人员只收走了钥匙说了声谢谢,完全没有询问入住体验如何。
我发现不喜欢的地方比喜欢的多。浴室设计糟糕。马桶只有幼儿园大小,淋浴设备也只适合NBA球星。浴室和暖气风扇的噪音大得吓人。小酒馆的菜量很小,价格昂贵,两块糖果花了我9.5美元。最后账单上还有不明的乱收费。再也不来了。
这家酒店去宾夕法尼亚州立大学的活动场所非常方便。我唯一的抱怨是,我楼上的孩子整晚都在跑跑跳跳(听起来就像从床上跳下来一样)。我们最终打电话给前台,噪音确实消失了,但由于没有地毯(我喜欢地毯),所以根本无法吸收声音。
施工正在进行中
我们的房间很棒,员工也很棒!
酒店正在施工。健身房需要修缮,需要更频繁地清洁。我们阳台外面有工人在倾倒建筑垃圾。
好的
Came here for a one night stay cause my Son was looking at Penn State. It’s down the road from the college. We arrived on a Wednesday night 12:30am. The lady at the front desk was very nice thanked me for my Ambassador status. Asked why we are visiting and told my Son good luck. Told us what time the Bistro opens and told me that she will be making coffee before it opens. The hotel is very clean, room is huge and very clean. Not a big deal but when I went to take a shower the body wash was empty in the shower. I did bring my own but it’s just a little detail. This hotel looks like it was just redone. We wish we could stay here longer. Bistro in the am was fast and food was real good. Definitely will use this hotel again if my Son decides to go here.
Ice cold water in the shower, room wasn’t switched even after I let front desk know multiple times. Bed sheets were not clean and had a smell
Just what we needed for a late check in; clean, convenient location, and great staff.
So-so Courtyard. Rooms clean upon arrival. Well lit parking lot. I'll bet many travelers stay here on business and, like me, are up early and would like coffee in the morning. The coffee service in the room features a little pillow bag of coffee for water to dribble through for a weak tasteless brew. There is a coffee bar in the lobby that sells coffee, but it isn't open early. You will need to drive to a nearby gas station for your coffee. No housekeeping either during my stay. You get two towels and that's it. I don't know what to do with full wastebaskets.
The closet had hangers extended past the sliding doors so you could never use the closet- and the switches for the bed lights were on the outside of the lamps so you could not switch off from your bed- you had to get out of bed to turn off the lights. The lights in half of the lobby were off as well as the heat. The front desk team had to wear coats as they checked in their guests. We were told that there was no staff as it was a holiday weekend. We did not pay holiday reduced rates- I am pretty sure that this is not a corporate Marriott property. The staff that was working was all very friendly and accommodating.