酒店回复: Thank you for taking the time to review your stay at Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112. We are thrilled to hear that you had a wonderful experience during your time with us. Our team works hard to provide top-notch service and amenities for all of our guests, and we are glad that we exceeded your expectations. We hope to welcome you back again soon for another great stay.
5.0分
其他
Friend trip to visit University of Tennessee. Hotel was perfect for trip. Clean and oozy. Close to things we visited
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酒店回复: Dear Guest,Thank you for sharing your outstanding review! We're thrilled to hear that your trip to visit the University of Tennessee was enhanced by your stay with us. It's wonderful to know that our location and cleanliness met your expectations and contributed to a memorable experience. We always strive to provide a comfortable and convenient stay for our guests, and your feedback reassures us that we are on the right track. We hope to welcome you back on your next visit to the area!
4.0分
家庭亲子
The staff was friendly and helpful. The room was clean and bed was comfortable. The only reason we give it 4 stars instead of 5 is the traffic noise.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff to be friendly and helpful, and that you enjoyed your clean and comfortable room. We apologize for any inconvenience the traffic noise may have caused during your stay. Your comments will be shared with our team to help us improve the overall guest experience. We hope to welcome you back in the future.Sincerely,General Manager
5.0分
其他
Very clean and the beds were so comfortable both my cousin and I had one of our best nights sleep there
4.0分
商务出差
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Great location and perfect for traveling through, as it is next to a grocery store and Starbucks. The room was spotless and comfortable. Left prior to breakfast, so I cannot comment on food.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our Holiday Inn Express & Suites. We are delighted to hear that you found our location convenient and that you enjoyed your clean and comfortable room. We appreciate your positive comments and hope to welcome you back in the future.
5.0分
其他
Parking was safe and readily available. Unfortunately, I don't eat breakfast so I cannot comment on this. The coffee was tasty and readily available.
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酒店回复: Dear George,Thank you for taking the time to leave a review of your recent stay at our hotel. We are pleased to hear that you found the parking convenient and the coffee enjoyable. We appreciate your feedback and hope to welcome you back in the future.Sincerely,General Manager
5.0分
家庭亲子
Very nice front desk staff. Very clean and comfortable. Will always come back here as long as the price stays reasonable:)
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酒店回复: Dear Laura,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel and that our front desk staff was able to make your stay pleasant. We strive to provide clean and comfortable accommodations for all of our guests. We hope to welcome you back in the future.Sincerely,General Manager
每个人都非常友善和乐于助人。酒店非常棒，也很干净。强烈推荐！
空调太吵了，有金属 rattling 的声音，吵得我们睡不着。所以我们不得不把空调关掉，结果半夜热醒了。早餐区太小了，我们根本找不到位子。前台员工非常棒。
酒店本身不错，但早餐很糟糕。
没问题。
没问题
Friend trip to visit University of Tennessee. Hotel was perfect for trip. Clean and oozy. Close to things we visited
The staff was friendly and helpful. The room was clean and bed was comfortable. The only reason we give it 4 stars instead of 5 is the traffic noise.
Very clean and the beds were so comfortable both my cousin and I had one of our best nights sleep there
Great location and perfect for traveling through, as it is next to a grocery store and Starbucks. The room was spotless and comfortable. Left prior to breakfast, so I cannot comment on food.
Parking was safe and readily available. Unfortunately, I don't eat breakfast so I cannot comment on this. The coffee was tasty and readily available.
Very nice front desk staff. Very clean and comfortable. Will always come back here as long as the price stays reasonable:)