Stayed here for 6 months during a job relocation and again on an overnight stay due to my past positive experience. Staff is super nice. Rooms are well equipped and comfy.
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酒店回复: Thanks for the rating and staff recognition. It is always nice to see our guest that were with us for a long stay during relocation come back and visit. Thanks for choosing Residence Inn by Marriott. We hope to see you again soon.
5.0分
其他
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Clean, Spacious, Convenient
The hotel is in a convenient location with other hotels nearby. It felt like a very safe area. Interior and exterior was spotless. I loved that the room is spacious and full size fridge. Only negative is the sofa bed was very uncomfortable ( like springs poking in your back).
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酒店回复: Thanks very much for the rating and feedback on your stay! We are happy you enjoyed our great location in West Knoxville. We are very happy that you enjoyed your stay and hope to see you back soon.
5.0分
其他
Great hotel. Very clean and well maintained. Front desk staff were terrific.
My only suggestion is that safety bars should be installed in the showers.
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酒店回复: Thanks for the rating and feedback. I will pass along your feedback to management. If you would like a room that has safety bars, we do have those in our handicap rooms and we can assign you one of those rooms on your next visit.Thank you for choosing the Residence Inn by Marriott.
5.0分
商务出差
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A good place to stay
It was a nice stay for a business trip lasting a few days. The breakfast was very good as I have come to expect from Marriot hotels in general.
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酒店回复: Thanks for the rating and feedback. We hope to see you again soon.
5.0分
情侣出游
We enjoyed a quiet night, excellent front desk help and a great breakfast!
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酒店回复: Thanks for the rating and feedback on your stay. We are very happy that you had a great stay and hope to see you again soon!
5.0分
其他
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This was our first stay at this Residence Inn, and it won't be our last! It appears dated as you enter--old carpet and dim lighting, but there were no "old smells" and it was very clean! Breakfast was fantastic both mornings. Our room was very clean and we had no issues.
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酒店回复: Karen,Thank you very much for the feedback about your recent stay. We are so happy you had a great experience and enjoyed your room and our breakfast. Thanks for choosing Residence Inn by Marriott, and do please come back soon.
5.0分
家庭亲子
Clean and a great staff! Always kind and helpful.
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酒店回复: Thank you so much for staff recognition. We have a great team here and we get inspired every time we hear the positive feedback. We hope to see you back soon!
4.0分
家庭亲子
The only thing I hated was our room was against the highway so I heard the traffic on I-40 all night. The staff was very accommodating will any request
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酒店回复: Dear Brian,I am very sorry to hear that you did not have a comfortable night's rest due to the traffic on I-40. Thank you for the staff recognition. We hope to improve on your next visit. Thank you for choosing Residence Inn by Marriott.
5.0分
其他
Staff was great. Location excellent. Very clean. Great Shower.
酒店回复: Thanks for the rating!
5.0分
其他
Overall, an excellent stay. Staff was very friendly and attentive to customer requests. Sofa wasn't very comfortable.
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酒店回复: Alice,Thank you for the kind words regarding our staff. However, we are sorry to hear that the sofa bed did not meet expectations. We appreciate you for choosing our hotel and hope we will see you again.
Stayed here for 6 months during a job relocation and again on an overnight stay due to my past positive experience. Staff is super nice. Rooms are well equipped and comfy.
Clean, Spacious, Convenient
The hotel is in a convenient location with other hotels nearby. It felt like a very safe area. Interior and exterior was spotless. I loved that the room is spacious and full size fridge. Only negative is the sofa bed was very uncomfortable ( like springs poking in your back).
Great hotel. Very clean and well maintained. Front desk staff were terrific.
My only suggestion is that safety bars should be installed in the showers.
A good place to stay
It was a nice stay for a business trip lasting a few days. The breakfast was very good as I have come to expect from Marriot hotels in general.
We enjoyed a quiet night, excellent front desk help and a great breakfast!
This was our first stay at this Residence Inn, and it won't be our last! It appears dated as you enter--old carpet and dim lighting, but there were no "old smells" and it was very clean! Breakfast was fantastic both mornings. Our room was very clean and we had no issues.
Clean and a great staff! Always kind and helpful.
The only thing I hated was our room was against the highway so I heard the traffic on I-40 all night. The staff was very accommodating will any request
Staff was great. Location excellent. Very clean. Great Shower.
Overall, an excellent stay. Staff was very friendly and attentive to customer requests. Sofa wasn't very comfortable.