酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
酒店回复: Thank you for taking the time to tell us about your recent stay. We apologize that you did not have the experience you expected. We hope the next time your travels bring you to Memphis you will give us another chance to provide you with a enjoyable and stress free experience.
1.0分
家庭亲子
原文
翻译提供方：Google
浴缸排水管里有很多头发，浴室里也有很多头发。
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酒店回复: Thank you for taking the time to tell us about your recent stay. This is something that is unacceptable and we will address this matter. We hope the next time you travels bring you to Memphis you will choose to be our guest again.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
2.0分
家庭亲子
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We had to change rooms because the first room was cloudy from somebody smoking **** in there - e basically had contact highs just from walking in for 30 seconds. In our new room, all the mattresses were beaten down and sagged to the middle, unsleepable. The pull out bed didn’t have any sheets or pillows, had to request them - got sheets, no pillows. Shower had a good number of short and curlies all over the walls, it was disgusting. We all got a couple hours of sleep a night between the beds and grossness of all the blankets and sheets in the other beds. Breakfast omelettes were good, other than an argument between a worker and a woman who came in yelling about paying child support as I waited for my omelette - the omelette was good, worth two stars. I’d never go there again, ever. Ever.
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
2.0分
其他
Our reserved room double room was not available, the room we did get, the tv didn’t work and the fold out sofa did not fold ou
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
5.0分
情侣出游
Staff was nice, room and hotel were clean. I enjoyed my stay. Will be coming back soon. Thanks
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
5.0分
家庭亲子
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The hotel was very nice. The rooms smelled fresh and clean. The breakfast was great. Amd the staff was commendable with great customer service. I will stay here again.
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
3.0分
其他
The only complaint is they never checked our rooms for trash or brought more towels. We had to call each night to get more.
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you Memphis you will choose to be our guest again.
2.0分
家庭亲子
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We were really disappointed with our stay. We asked multiple times for our room to be cleaned, and it never happened, which was frustrating. The pool was extremely dirty — you couldn’t even see the bottom — and it didn’t look like it had been maintained in a while. The tables downstairs were always sticky, and the overall cleanliness of the hotel left a lot to be desired. For the price we paid, we expected much better service and upkeep. Sadly, it just felt like no one cared about maintaining the property or making sure guests were comfortable.
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酒店回复: Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.
我对这次住宿很失望，因为我预订了带浴缸/淋浴的房间，结果只有淋浴。后来他们终于帮我找到了带浴缸的房间，却要额外收费。
我6月13日入住，6月13日退房。电视坏了，房间里有异味，停车费10美元，真是浪费了268美元。我不会推荐这家酒店给我的敌人。
浴缸排水管里有很多头发，浴室里也有很多头发。
好的
We had to change rooms because the first room was cloudy from somebody smoking **** in there - e basically had contact highs just from walking in for 30 seconds. In our new room, all the mattresses were beaten down and sagged to the middle, unsleepable. The pull out bed didn’t have any sheets or pillows, had to request them - got sheets, no pillows. Shower had a good number of short and curlies all over the walls, it was disgusting. We all got a couple hours of sleep a night between the beds and grossness of all the blankets and sheets in the other beds. Breakfast omelettes were good, other than an argument between a worker and a woman who came in yelling about paying child support as I waited for my omelette - the omelette was good, worth two stars. I’d never go there again, ever. Ever.
Our reserved room double room was not available, the room we did get, the tv didn’t work and the fold out sofa did not fold ou
Staff was nice, room and hotel were clean. I enjoyed my stay. Will be coming back soon. Thanks
The hotel was very nice. The rooms smelled fresh and clean. The breakfast was great. Amd the staff was commendable with great customer service. I will stay here again.
The only complaint is they never checked our rooms for trash or brought more towels. We had to call each night to get more.
We were really disappointed with our stay. We asked multiple times for our room to be cleaned, and it never happened, which was frustrating. The pool was extremely dirty — you couldn’t even see the bottom — and it didn’t look like it had been maintained in a while. The tables downstairs were always sticky, and the overall cleanliness of the hotel left a lot to be desired. For the price we paid, we expected much better service and upkeep. Sadly, it just felt like no one cared about maintaining the property or making sure guests were comfortable.