I had a blast everything wented great. The guy who checked me in was very professional with his work.The room was nice and set up real well. The only problem I had was the tv was a little outdated but, I made it work to my advantage to make myself comfortable. Other than that everything else was nice. I also enjoy the Breakfast everything was cook well and it fill me I thank you!! Looking forward to my next stay and maybe I will bring something to enjoy what I experience. Thank you for the comfort!!
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酒店回复: Dear Roland, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Manager
4.0分
商务出差
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Absolutely not a tourist destination. Surrounding area is terrible. Comfortable room in a decent hotel. The daytime desk clerk could not have been more friendly, helpful, and professional. He always stood near the front desk, answered the phone on the first ring, and treated every guest like a big spender. The evening desk clerk was the polar opposite. She spent her entire shift sitting in the restaurant area with construction worker guests who were drinking beer. After trying to call the front desk several times, I walked down and realized why no one was answering the phone. The desk clerk was nowhere near the desk. Parking appeared to be secure when the gates were closed. Nice heated swimming pool and very minimalist workout room. The surrounding area is absolutely awful. I would not recommend anyone walking in a great distance from this hotel. I walked from the hotel to a Burger King, approximately 10 minute walk. You're passing under a freeway overpass which is stuffed with homeless encampments. The area is ugly and smells of chemical. There is absolutely no reason to stay at those hotel unless you're doing business nearby.
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酒店回复: Dear 7268, Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel comfortable just like the last time!
5.0分
其他
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Best hotel I ever stayed. Friendly staff and profesional. Will come back for sure. Room are clean and confortable. I have been here many times and they are on top of their game. Try and experience the warm hospitality they have.
5.0分
独自旅行
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Crystal and the entire staff are always so very friendly and accommodating. Rooms are always very clean and comfortable. I’ve stayed here multiple times in the last few months and each stay was very pleasant.
1.0分
其他
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Front Desk lied about so many things. I don’t even know where to start. From a $250 “deposit” being charged, to them billing the wrong card and lying saying they couldn’t change it. Hallway smelled dank, had to move rooms due to AC continuing to stop working. Front desk lied to Marriott saying they didn’t move us rooms. I will never stay here again and no longer use Marriott. I had family drive 15 hours to see about my mom on life support. They made an already stressful time even worse!
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酒店回复: Dear S4378ZLkimh, I am so sorry to hear that your most recent stay with us did not meet your expectations. Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want to apologize for the AC and these mishaps and to assure you that this inconvenience has been addressed. While I understand your frustration, I assure you that this mishap was purely unintentional and resulted from a genuine misunderstanding. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
4.0分
其他
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Nice stay. Clean and comfortable room. The parking area is gated and locked, which I appreciated. Only issue was the toilet needed a replacement part in the back to stop from making noise and constant running of the water. I informed staff so they could work on that. It can be a bit noisy if you have an outside room b/c it's by the interstate but other than that, no complaints. It's not far from the downtown area in morning commute traffic too (about 25-30 mins). I would recommend to others and would stay again.
停车场有门禁，走廊里弥漫着尿骚味，有人在大堂睡觉，早餐只有几块吐司和贝果。房间里弥漫着霉味，浴室的油漆剥落，需要彻底翻新。我不会再住这里了。通常我在费尔菲尔德酒店的体验都很好，但这家酒店不符合正常标准。
我晚上8点找到了Bed Buds。我们跟前台说了，他们不在乎。如果我们离开，他们会把当天的房费退给我们。但几周前因为天气原因，大家都住在酒店里。现在都晚上10点了，我们肯定找不到地方住。我们去买了杀虫剂。我们再也不会住这里了。
I had a blast everything wented great. The guy who checked me in was very professional with his work.The room was nice and set up real well. The only problem I had was the tv was a little outdated but, I made it work to my advantage to make myself comfortable. Other than that everything else was nice. I also enjoy the Breakfast everything was cook well and it fill me I thank you!! Looking forward to my next stay and maybe I will bring something to enjoy what I experience. Thank you for the comfort!!
Absolutely not a tourist destination. Surrounding area is terrible. Comfortable room in a decent hotel. The daytime desk clerk could not have been more friendly, helpful, and professional. He always stood near the front desk, answered the phone on the first ring, and treated every guest like a big spender. The evening desk clerk was the polar opposite. She spent her entire shift sitting in the restaurant area with construction worker guests who were drinking beer. After trying to call the front desk several times, I walked down and realized why no one was answering the phone. The desk clerk was nowhere near the desk. Parking appeared to be secure when the gates were closed. Nice heated swimming pool and very minimalist workout room. The surrounding area is absolutely awful. I would not recommend anyone walking in a great distance from this hotel. I walked from the hotel to a Burger King, approximately 10 minute walk. You're passing under a freeway overpass which is stuffed with homeless encampments. The area is ugly and smells of chemical. There is absolutely no reason to stay at those hotel unless you're doing business nearby.
Best hotel I ever stayed. Friendly staff and profesional. Will come back for sure. Room are clean and confortable. I have been here many times and they are on top of their game. Try and experience the warm hospitality they have.
Crystal and the entire staff are always so very friendly and accommodating. Rooms are always very clean and comfortable. I’ve stayed here multiple times in the last few months and each stay was very pleasant.
Front Desk lied about so many things. I don’t even know where to start. From a $250 “deposit” being charged, to them billing the wrong card and lying saying they couldn’t change it. Hallway smelled dank, had to move rooms due to AC continuing to stop working. Front desk lied to Marriott saying they didn’t move us rooms. I will never stay here again and no longer use Marriott. I had family drive 15 hours to see about my mom on life support. They made an already stressful time even worse!
Nice stay. Clean and comfortable room. The parking area is gated and locked, which I appreciated. Only issue was the toilet needed a replacement part in the back to stop from making noise and constant running of the water. I informed staff so they could work on that. It can be a bit noisy if you have an outside room b/c it's by the interstate but other than that, no complaints. It's not far from the downtown area in morning commute traffic too (about 25-30 mins). I would recommend to others and would stay again.