酒店回复: Thank you for your kind feedback! We're glad to hear you enjoyed the comfortable rooms, the variety of TV channels, and our service. It’s always our goal to provide a relaxing and enjoyable stay. We look forward to welcoming you back soon!
5.0分
其他
原文
翻译提供方：Google
价格实惠，房间干净舒适
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酒店回复: Thank you for the review we truly appreciate you taking the time to let us know your thoughts we hope to see you again real soon.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都很好
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酒店回复: Thank you for the review we truly appreciate you taking the time to let us know your thoughts we hope to see you again real soon.
3.0分
其他
The hotel is clean but we did not get new clean service with new sheets or trash was not taken out.
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酒店回复: I sincerely apologize for the inconvenience you experienced during your stay. Please know that we would like to address your concerns to ensure a better experience for all our guests. Please let us know if there was something specific that you were unhappy with during your stay. We truly value your feedback and hope you'll consider staying with us again in the future so we can provide you with the stay you deserve.
5.0分
其他
Breakfast fresh, staff great and friendly there. Definitely will be back, room was clean and orderly, bed comfy.
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酒店回复: Thank you so much for the great review! We're thrilled to hear you enjoyed your stay and truly appreciate your kind words. We hope to welcome you back again very soon!
3.0分
商务出差
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Older property that has not been updated in many years. The bed was atrocious. The condition of the mattress was poor and very uncomfortable. The shower diverter did not function properly in addition to poor drainage equated to low water pressure and standing in several inches of water.
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酒店回复: I sincerely apologize for the inconvenience you experienced during your stay. Please know that we are actively addressing your concerns to ensure a better experience for all our guests.We truly value your feedback and hope you'll consider staying with us again in the future so we can provide you with the stay you deserve.
4.0分
其他
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Overall Honewood Suites was a great place for an extended stay. The property is slightly dated, but was informed by management that they are due for a remodel soon, so that should be taken care of. Breakfast was great. Service was friendly, and the property as well as our room was clean.
The only feedback I have are 1. Replace the beds. They are hard as a rock as well as old. The sleep quality was well below what I have had at other homewood suites locations.
2. In room coffee - the coffee machine while cheap is ineffective and the inroom coffee is for lack or better words atrocious. Most consumers utilize K Cups and even a single serving Keurig would go far. Granted, additional expense, but better reviews and customer satisfaction. Secure the Keurig or bill it if it goes missing and I have no other complaints.
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酒店回复: I sincerely apologize for the inconvenience you experienced during your stay. Please know that we are actively addressing your concerns to ensure a better experience for all our guests.We truly value your feedback and hope you'll consider staying with us again in the future so we can provide you with the stay you deserve.
4.0分
家庭亲子
Everything was great the only thing I would say was not as great was the hot water. The water was barely warm enough to shower.
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酒店回复: I sincerely apologize for the inconvenience you experienced during your stay. Please know that we are actively addressing your concerns to ensure a better experience for all our guests.We truly value your feedback and hope you'll consider staying with us again in the future so we can provide you with the stay you deserve.
5.0分
家庭亲子
Staff were very helpful and accommodating. Rooms were clean and comfortable. Excellent variety of hot breakfast foods and healthy choices.
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酒店回复: Thank you so much for the great review! We're thrilled to hear you enjoyed your stay and truly appreciate your kind words. We hope to welcome you back again very soon!
5.0分
其他
Super friendly and accommodating. Room was really nice and clean. Would stay there again.
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酒店回复: Thank you so much for the great review! We're thrilled to hear you enjoyed your stay and truly appreciate your kind words. We hope to welcome you back again very soon!
舒适的酒店和优质的服务
舒适的房间、非常好的电视频道和优质的服务
价格实惠，房间干净舒适
一切都很好
The hotel is clean but we did not get new clean service with new sheets or trash was not taken out.
Breakfast fresh, staff great and friendly there. Definitely will be back, room was clean and orderly, bed comfy.
Older property that has not been updated in many years. The bed was atrocious. The condition of the mattress was poor and very uncomfortable. The shower diverter did not function properly in addition to poor drainage equated to low water pressure and standing in several inches of water.
Overall Honewood Suites was a great place for an extended stay. The property is slightly dated, but was informed by management that they are due for a remodel soon, so that should be taken care of. Breakfast was great. Service was friendly, and the property as well as our room was clean.
The only feedback I have are 1. Replace the beds. They are hard as a rock as well as old. The sleep quality was well below what I have had at other homewood suites locations.
2. In room coffee - the coffee machine while cheap is ineffective and the inroom coffee is for lack or better words atrocious. Most consumers utilize K Cups and even a single serving Keurig would go far. Granted, additional expense, but better reviews and customer satisfaction. Secure the Keurig or bill it if it goes missing and I have no other complaints.
Everything was great the only thing I would say was not as great was the hot water. The water was barely warm enough to shower.
Staff were very helpful and accommodating. Rooms were clean and comfortable. Excellent variety of hot breakfast foods and healthy choices.
Super friendly and accommodating. Room was really nice and clean. Would stay there again.