酒店回复: I'm so sorry for your poor experience at our hotel, and we are very sorry we did not meet your expectations. We value you as our guest and appreciate you taking the time to write. We hope to have the opportunity to welcome you for a more pleasurable experience.
酒店回复: Your review means the world to us! We're grateful for your feedback and honored by your experience. Your recommendation to other travelers is appreciated. We look forward to welcoming you back!
5.0分
情侣出游
原文
翻译提供方:Google
非常干净,设施崭新,地理位置优越。
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酒店回复: We greatly appreciate your kind and generous review. Our team takes immense joy in creating outstanding experiences for our guests. It was truly a delight to have you as our guest, and we eagerly anticipate the opportunity to host you again!
5.0分
情侣出游
原文
翻译提供方:Google
非常干净,接待人员非常友好
5.0分
情侣出游
原文
翻译提供方:Google
设施优良,服务热情。
3.0分
家庭亲子
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The room was in decent condition but the lack of toilet paper and stained blankets could have been avoided. We asked for sheets to place on the couch for our 13 year old and the sheets had a small tear and obvious blood stains on it. We had no body wash in our bathroom. The container was attached to the wall but it was empty the whole stay.
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酒店回复: Thank you for taking the time to provide feedback on your recent stay. I was immediately disheartened upon reading your review. I am sorry for the condition of your linens. Some stains can remain after laundering, but we should have caught them in our quality control process. Please accept my deepest apologies regarding our lack of attention to detail regarding the blankets and the stocking of toiletries. We appreciate you staying with us and hope to serve you better on your next visit.
5.0分
家庭亲子
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When we arrived, we were welcomed with snacks and a cute Happy Birthday sign. We were very appreciative. Breakfast was yummy, and they had an adorable bomb fire outside for us to enjoy. Overall, very happy with our experience. We even took our 2 German Shepards to enjoy it with us.
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酒店回复: It was an absolute pleasure to have you as our guest, and we're truly grateful for your kind words. We're overjoyed that you had a fantastic time with us and that we were able to surpass your expectations for a birthday stay. Thank you for recognizing our efforts in creating a wonderful experience for you. We eagerly look forward to the chance to welcome you back, as hosting you and your furry companions was a genuine delight.
5.0分
其他
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Best stay ever, everything was cleaned. I requested extra pillows and they gave them with no hesitation. Front desk was very nice and also staff. Will refer and will stay again.
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酒店回复: Your review means the world to us! We are sincerely grateful for the time you took to share your feedback. Your kind words hold tremendous value for us, and we are honored by your outstanding experience with us. Your thoughtful gesture in recommending us to other travelers is deeply appreciated. We eagerly anticipate the opportunity to welcome you back in the future!
厨师没有锅碗瓢盆可用,浴室看起来很脏,而且在我入住期间一直没有肥皂,尽管我两次向前台提出要求……
行程
一切都很好,只是他们收取了额外的停车费,而且他们的集装箱和拖车占用了很大一部分停车场。
非常干净的地方,如果您想去六旗游乐园和购物,这里位置优越。
住宿体验极佳,员工友善,设施干净舒适。
非常干净,设施崭新,地理位置优越。
非常干净,接待人员非常友好
设施优良,服务热情。
The room was in decent condition but the lack of toilet paper and stained blankets could have been avoided. We asked for sheets to place on the couch for our 13 year old and the sheets had a small tear and obvious blood stains on it. We had no body wash in our bathroom. The container was attached to the wall but it was empty the whole stay.
When we arrived, we were welcomed with snacks and a cute Happy Birthday sign. We were very appreciative. Breakfast was yummy, and they had an adorable bomb fire outside for us to enjoy. Overall, very happy with our experience. We even took our 2 German Shepards to enjoy it with us.
Best stay ever, everything was cleaned. I requested extra pillows and they gave them with no hesitation. Front desk was very nice and also staff. Will refer and will stay again.