酒店回复: Thank you taking time out to leave a review John,Sorry to hear you didn't enjoy your stay. I will address each issue you have raised.The situation concerning the front door was clearly explained to you on your arrival. I also remember us arranging parking for you on site. The carpets are not cheap, carpet in the room is very clean and the room itself it fully equipped with everything a person would need.Imagine you booked with us after reading our amazing reviews, the high street is no busier than any high street would be on a Saturday evening. We look forward to seeing you again soon
2.0分
其他
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翻译提供方：Google
房间干净整洁，但有一个严重的缺点：窗户都打不开。
没有新鲜空气。可惜我凌晨1点半还没睡。
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酒店回复: Hi Brenda,Thank you for taking time to leave a review, sorry about the windows but we did check and they open fine. A fan was also placed in the room.
酒店回复: Thank you for your kind review, we have launched a full inquiry into that evening, I can assure you no stone will be left unturned. We strive for excellence.
3.0分
情侣出游
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翻译提供方：Google
浴室太小了
3.0分
其他
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Hotel is right on the High Street, about 3 minutes' walk from Bexley train station. The room was very clean, functional, with a comfortable double bed and electric shower, which was a bit weak on pressure. Tea and coffee provided in the room. Several shops and eateries nearby and a pub just across the road. The manager at reception was welcoming and explained everything very clearly regarding use of keys, checkout etc. The hotel looked as if it had been freshly painted white, although the decor on the stairs and outside the room was a bit basic. We wanted a reasonably-priced, functional, local hotel to stay in for one night after a friend's birthday party, and the hotel fully met our needs.
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酒店回复: Dear JohnathanThank you for taking time to leave a review, we are lad the room met your needs and look forward to seeing you again soon.
5.0分
其他
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Was a bit nervous when seeing the outside of the property but after found the door lol it opened to a lovely small reception area. We were met by the owners son who was friendly and happy to give information. Twin room was as above the expectation and the only issue was the bathroom door handle and as taped on but didn’t affect use just a detail thing really. I will defo stay again as son at BIRD college for next 2 years.
非常棒且维护良好的酒店，房间里所有要求都满足了，我会再来的，也推荐给其他人。感谢 Bexley Village Hotel。
一家不错、友好的酒店。地理位置很好。
这家酒店吸引我们的地方在于它的位置——就在贝克斯利村的中心，正好适合我们从威尔特郡开车过来参加我哥哥家的派对。
我们一到那里就意识到自己犯了一个错误。入口门的把手脱落了，只能用电工胶水固定，而且我们进去之后情况也没有好转。房间分布在迷宫般的多层狭窄、发霉的走廊上，铺着廉价肮脏的地毯。房间里的家具质量很差，浴室的门把手也用电工胶水粘着。床周围的地毯脏得我们根本没法脱鞋。我们考虑过离开，想找个地方住，但派对已经迟到了，我们也不知道该去哪里——所以我们就留下来了，不过用的是自己的枕头。
派对结束后，我们打车回来，发现贝克斯利村的周六晚上就像旺季的伊比沙岛一样。几百个年轻人从至少四家吵闹的酒吧涌出来！至少房间在后面，出奇地安静，所以我们睡得很香。第二天一大早，我们洗了个澡就离开了——水质还不错，毛巾也很干净。
房间干净整洁，但有一个严重的缺点：窗户都打不开。
没有新鲜空气。可惜我凌晨1点半还没睡。
我预订的是豪华房，结果完全相反。地毯糟糕透了，淋浴也很糟糕，因为衣柜太脏了，所以从来不把衣服从衣橱里拿出来！非常破旧，需要翻新，而且根本算不上酒店。顺便说一句，这是我第一次给差评，我以前可不习惯这样。
地处中心地带，步行即可到达酒吧和酒馆。如果您想找个安静的地方睡觉，远离大酒店的喧嚣和喧嚣，这里绝对是理想之选。
糟糕透顶
很遗憾，我们最近在贝克斯利乡村酒店的预订体验非常令人失望。这次体验因一个重大问题而大打折扣，导致我们半夜被困。
在度过了一个愉快的夜晚后，我们于凌晨12点20分返回酒店，却发现我们无法使用酒店提供的房卡打开外门，因为我们后来发现门是从里面锁上的。尽管我们多次尝试，但门纹丝不动。我们立即联系了酒店，并联系上了老板“Lucky”。他保证10分钟后会来解决问题。
然而，10分钟变成了20分钟，30分钟，40分钟。尽管我们多次致电，并且在寒冷中越站越沮丧，Lucky仍然告诉我们他“再等10分钟”就到。显然，他根本没有打算来帮我们。
我妻子的药在房间里，她晚上需要吃，但他却不理会，一直说10分钟后就来。一个小时过去了，他显然没有出来帮忙的意思。
结果，我们凌晨1点15分被迫另寻住处。这不仅扰乱了我们的夜晚，也让我们对酒店的管理深感失望、沮丧和失望。
第二天早上，我们回到酒店，向接待员解释了我们的困境，并明确表示我们希望获得全额退款。
浴室太小了
Hotel is right on the High Street, about 3 minutes' walk from Bexley train station. The room was very clean, functional, with a comfortable double bed and electric shower, which was a bit weak on pressure. Tea and coffee provided in the room. Several shops and eateries nearby and a pub just across the road. The manager at reception was welcoming and explained everything very clearly regarding use of keys, checkout etc. The hotel looked as if it had been freshly painted white, although the decor on the stairs and outside the room was a bit basic. We wanted a reasonably-priced, functional, local hotel to stay in for one night after a friend's birthday party, and the hotel fully met our needs.
Was a bit nervous when seeing the outside of the property but after found the door lol it opened to a lovely small reception area. We were met by the owners son who was friendly and happy to give information. Twin room was as above the expectation and the only issue was the bathroom door handle and as taped on but didn’t affect use just a detail thing really. I will defo stay again as son at BIRD college for next 2 years.