酒店回复: Dear richiea620, Thank you for your review! We're pleased to hear from you and glad you enjoyed our great location. I apologize that our service did not exceed your expectations; your feedback has been noted. Constructive comments like yours help us improve for future stays. We hope to welcome you back soon for an even better experience. Sincerely, Patricia Rivera General Manager
酒店回复: Dear Cristyan Alan H, We are grateful you chose to dine with us and appreciate your high accolades! Thank you for sharing the aspects of your dining experience that were the highlights and we hope to have the opportunity to serve you again. Sincerely, Patricia Rivera General Manager
酒店回复: Dear K6TLalejandrad, Thank you for being a loyal customer and for sharing this excellent review. Sidney does a great job for our guests, and I appreciate you recognizing his service here on Tripadvisor. Hosting you was a pleasure for the entire staff, and we look forward to your next visit. Best, Patricia Rivera General Manager
5.0分
其他
Anthony was great! He was very helpful and kind. Atmosphere was also pleasant. The room was great. It was clean and spacious.
5.0分
家庭亲子
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The customer service and hospitality were excellent. Everyone was very welcoming and accommodating. Andres "Chef" was a one man show at The Bistro delivering exceptional customer service with a smile.
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酒店回复: Dear O7562RDmichelec, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and amenities. Thank you for your time in reviewing your stay, and we hope to host you again Best, Patricia Rivera General Manager
5.0分
其他
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The service was excellent and the staff, Margo, Sunni, and Dixy were extremely helpful, professional, and very helpful, always with a smile & willing to help. Very courteous. Housekeeping staff maintained the room at all times.
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酒店回复: Dear sylviafB4010SX, We are delighted to hear that Margo, Sunni, and Dixy provided a positive and accommodating experience for you. It’s wonderful to know that you enjoyed your stay and that housekeeping was consistently fresh each day. Thank you for choosing to stay with us, and we hope to see you again the next time you are in San Antonio! Best, Patricia Rivera General Manager
3.0分
商务出差
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It’s definitely one of the better choices in an otherwise terrible area to stay. It’s clean, the lobby is comfortable, bed was fine, room was quiet, TV works well. There is a mini fridge and microwave in the room. Shower pressure was good and water was hot. There is no safe in the room. No slippers, no robe. Only plastic cups. Very little space for cloth hangers (but they do have nice-ish cloth hangers and there are 3 drawers. No moisturizer in the room. Toilet takes some effort to flush. Overall, 3 stars is the most I can ever give to a Marriott and that’s what I’m giving it
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酒店回复: Dear GizelleAnaji, I truly appreciate you taking the time to share your thoughts about your stay. It’s wonderful to hear that there were aspects you enjoyed, but I’m genuinely sorry that we fell short of your expectations overall. Your detailed feedback is invaluable to us and will help us focus on areas that require our attention. We would love the opportunity to welcome you back should you return to the area. Sincerely, Patricia Rivera General Manager
5.0分
商务出差
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Sunny was a awesome bartender and really friendly. The food was great and the rooms were super clean every day. Definitely recommend coming here for vacation. The whole staff is super nice especially sunny at the bar really took care of us while on vacation
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酒店回复: Dear 989irvinga, Thank you for taking the time to reflect so kindly on your experience and for praising our dedicated associate, Sunny. We're pleased you were so satisfied with the service provided. We look forward to welcoming you back again soon for another great visit. Best, Patricia Rivera General Manager
5.0分
朋友出游
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Sunny was great, she offered great selections and I ran with them. Food was awesome and drinks. You should definitely try the burgers with arugula and gouda cheese. Better than neighboring restaurants and and beats they're service 10 fold.
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酒店回复: Dear Z3978ZGdirkd, Thank you for being a loyal customer and for sharing this excellent review. Sunny does a great job for our guests, and I appreciate you recognizing her service here on Tripadvisor. Hosting you was a pleasure for the entire staff, and we look forward to your next visit. Best, Patricia Rivera General Manager
5.0分
家庭亲子
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From check in to checkout, the staff was friendly. They adjusted and accommodated giving us adjoined rooms. The rooms were clean, beds were comfortable, and overall a great atmosphere. The pool was perfect for the kids. It had a more shallow area that toddlers can play in. I would definitely stay here again. Highly recommend!
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酒店回复: Dear ch0nnak, Thank you so much for the outstanding five-star review! I’m elated that your family's stay with us was exceptional from beginning to end. The team takes great pride in this recognition, and we’d be honored to welcome you back for another top-notch experience. Best, Patricia Rivera General Manager
酒店所处位置极佳，附近有美国标志性商店 Target、Ross、Bass Pro；迪克斯等……非常酷的广场，拥有一流的餐厅和有趣的夜生活！采石场也非常近，那个购物中心非常漂亮和独特！当然，如果您要购物，这里位置很好，但如果您想去市中心观光，这里就很远，大约需要半小时车程。前台工作人员很友好，但他们没有提供任何额外服务，他们只是做他们的“工作”，房间非常舒适和漂亮
食物美味可口，吧台的Andrés Gómez服务周到，效率极高，整体服务非常出色。氛围非常愉快，他随时乐意询问是否需要其他菜品。太棒了。
绝佳的选择！完美的位置📍因为它靠近餐馆和商店。 工作人员超级友好，设施非常干净。我特别想称呼西德尼，因为她态度很好👏🏼😄她很晚才欢迎我们，脸上挂着灿烂的笑容，而且总是很友好。每次见到她，她的气质都非常好！去悉尼吧！
Anthony was great! He was very helpful and kind. Atmosphere was also pleasant. The room was great. It was clean and spacious.
The customer service and hospitality were excellent. Everyone was very welcoming and accommodating. Andres "Chef" was a one man show at The Bistro delivering exceptional customer service with a smile.
The service was excellent and the staff, Margo, Sunni, and Dixy were extremely helpful, professional, and very helpful, always with a smile & willing to help. Very courteous. Housekeeping staff maintained the room at all times.
It’s definitely one of the better choices in an otherwise terrible area to stay. It’s clean, the lobby is comfortable, bed was fine, room was quiet, TV works well. There is a mini fridge and microwave in the room. Shower pressure was good and water was hot. There is no safe in the room. No slippers, no robe. Only plastic cups. Very little space for cloth hangers (but they do have nice-ish cloth hangers and there are 3 drawers. No moisturizer in the room. Toilet takes some effort to flush. Overall, 3 stars is the most I can ever give to a Marriott and that’s what I’m giving it
Sunny was a awesome bartender and really friendly. The food was great and the rooms were super clean every day. Definitely recommend coming here for vacation. The whole staff is super nice especially sunny at the bar really took care of us while on vacation
Sunny was great, she offered great selections and I ran with them. Food was awesome and drinks. You should definitely try the burgers with arugula and gouda cheese. Better than neighboring restaurants and and beats they're service 10 fold.
From check in to checkout, the staff was friendly. They adjusted and accommodated giving us adjoined rooms. The rooms were clean, beds were comfortable, and overall a great atmosphere. The pool was perfect for the kids. It had a more shallow area that toddlers can play in. I would definitely stay here again. Highly recommend!