酒店回复: Dear Rich,We're sorry to hear that your stay didn't meet your expectations or ours. You should have absolutely had your room serviced during your stay and we will be addressing this with our staff. We are an older property but will be renovating our rooms very soon and hope you'll give us another try if you come back to Layton. Safe Travels!Best Regards,
酒店回复: Thank you for taking the time to leave us your feedback. We just wanted to let you know that your concerns are taken seriously and to also let you know that we will be beginning room renovations very soon. We hope you'll give us another try when you're next in town. Best Regards,
酒店回复: We really appreciate your feedback! Thank you for the kind words about our staff. We apologize for the issues you experienced during your stay and will share this information with our staff. Safe Travels!
5.0分
商务出差
原文
翻译提供方：Google
好的
酒店回复: Thank you. Safe travels!
4.0分
其他
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Overall great stay, but has the world's smallest toilets in the room. Toilets are very low and the bowl is extremely shallow (water level close to seat). We bought and installed a toilet seat riser to add 5 inches.
4.0分
家庭亲子
Very nice studio and amenities. The only thing that it could use for full handicap accessibility is a hand held shower wand.
3.0分
其他
Adequate nothing more
Bed was hard, air conditioner, was extremely loud and fluctuated with temperature
4.0分
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Convert Overnighter
It was a good value. The kitchenette would be valuable to us on a future trip. The location is great and walkable to dining options. The rooms next to the pool can be noisy all day until 10-PM. The breakfast was just fair and the coffee at breakfast was not good.
1.0分
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Not relaxing.
Don’t stay here unless you bring your own tools and breakfast. We didn’t really get to relax because we walked in to the smoke detector beeping. Their solution was to have us change the battery. Our room was also not ready even though we were there 2 hours after the check in time. There was also no breakfast with 45 minutes left of their noted breakfast times. The rooms were fairly clean - I did have to clean boogers off the bathroom wall. The hallways are very dirty and the fronts of the doors were gross. Maybe it was an off week. But I will be looking elsewhere next time.
工作人员乐于助人，态度友好。我们住的两个房间都有难闻的气味，可能是因为做饭时会用到。我们换了房间，因为第一个房间的暖气坏了。第二个房间的暖气还能用，但也有同样的难闻气味。
我会推荐这个地方，但在入住之前请先检查一下房间的气味。
房间本身还不错，但酒店的外观和感觉就像一栋老公寓楼。我们住了五天，没有得到任何清洁服务。公平地说，我们没有打电话要求清洁服务，但觉得很奇怪，毛巾和卫生纸都用完了。早餐很普通，但房间里只有四张桌子。前台工作人员很有礼貌，当被要求提供任何帮助时，他们都很乐于助人。
酒店需要更新。浴室是给孩子用的，床垫需要更新，家具真的很旧，欧陆式早餐需要补充，而且要等很长时间才能吃到。
工作人员非常友好和乐于助人，但房间不值 200 美元，非常破旧，餐具也不是很干净，烟雾探测器每 5 分钟响一次，房间里的电视音量不工作，浴室灯闪烁
好的
Overall great stay, but has the world's smallest toilets in the room. Toilets are very low and the bowl is extremely shallow (water level close to seat). We bought and installed a toilet seat riser to add 5 inches.
Very nice studio and amenities. The only thing that it could use for full handicap accessibility is a hand held shower wand.
Adequate nothing more
Bed was hard, air conditioner, was extremely loud and fluctuated with temperature
Convert Overnighter
It was a good value. The kitchenette would be valuable to us on a future trip. The location is great and walkable to dining options. The rooms next to the pool can be noisy all day until 10-PM. The breakfast was just fair and the coffee at breakfast was not good.
Not relaxing.
Don’t stay here unless you bring your own tools and breakfast. We didn’t really get to relax because we walked in to the smoke detector beeping. Their solution was to have us change the battery. Our room was also not ready even though we were there 2 hours after the check in time. There was also no breakfast with 45 minutes left of their noted breakfast times. The rooms were fairly clean - I did have to clean boogers off the bathroom wall. The hallways are very dirty and the fronts of the doors were gross. Maybe it was an off week. But I will be looking elsewhere next time.