酒店回复: Dear Suzanne, Merci d'avoir pris le temps de revoir votre récent séjour; nous sommes heureux de voir que vous avez eu une expérience positive. Nous espérons vous revoir bientôt ! Bien à vous en hospitalité, Samantha HaroldAssistant General Manager
3.0分
其他
The hotel is pretty rundown. Our room was not clean. Lots of dust and hair in the bathroom.
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酒店回复: Good Day, Thank you for your feedback. We’re very sorry to hear that your experience did not meet expectations.Cleanliness is a top priority for us, and we regret that your room did not reflect the standards we strive to uphold. We do wish this had been brought to our attention during your stay so we could have addressed it right away and made things right for you.Please know that we’ve shared your comments with our housekeeping team for immediate review and follow-up.We appreciate you staying with us and hope you’ll consider giving us another opportunity in the future to provide a better experience.Yours in Hospitality,Samantha HaroldAssistant General Manager
3.0分
其他
Comfortable bed. Kind of a stagnant smell upon waking in the room. Heat/ac unit seemed old. Tiny ants were seen in the bathroom.
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酒店回复: Good Day, Thank you for taking the time to share your feedback. We're glad to hear you found the bed comfortable — a good night's rest is always our goal.We’re sorry to hear about the stagnant smell you noticed and any concerns with the heat/AC unit. While our units are regularly maintained, we will investigate this further to ensure everything is functioning properly and that the room environment is fresh and comfortable for our guests.Your feedback is very important to us, and we appreciate you bringing these matters to our attention. We hope to have the chance to welcome you back for a better stay in the future.Yours in Hospitality,Samantha HaroldAssistant General Manager
2.0分
家庭亲子
You get what you pay for. Cheap motel. No daily cleaning of your room. Outdated. Tiny beds. Not enough sheets.
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酒店回复: Good Day, Thank you for your feedback. As a budget-friendly hotel, we strive to offer clean, comfortable accommodations at a great value.Regarding housekeeping, our standard procedure is to provide cleaning every three days, but we are always happy to accommodate more frequent service upon request—just let us know, and we’ll gladly arrange it for you.We appreciate your comments about the beds and linens, and we continually review guest feedback as we work to improve our facilities and services.Thank you again for staying with us, and we hope to have the opportunity to better meet your expectations in the future.Yours in Hospitality,Samantha HaroldAssistant General Manager
2.0分
其他
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hotel was very noisy, every time the door opened, you could hear it. could hear the front desk talking to guests, I asked for a ground floor room, the curtains didn't close, so it was parking lot lit, into the room, plus, little privacy. Walls had dents and paint missing, behind bathroom door, was dirty, as well as under the sink. If you just need a place to sleep, its okay, for anything else, not good.
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酒店回复: Good Day, Thank you for taking the time to share your feedback. We’re sorry to hear that several aspects of your stay did not meet your expectations.We understand how important a quiet and comfortable environment is, and we regret the noise issues you experienced as well as the privacy concerns with your room. We also appreciate your comments about the condition and cleanliness of the room, and please know that we take these matters seriously. Our maintenance and housekeeping teams have been informed so we can address these issues promptly.We strive to provide a clean and comfortable stay for all our guests, and your feedback helps us improve. We hope you’ll consider giving us another opportunity to provide a better experience in the future.Yours in Hospitality,Samantha HaroldAssistant General Manager
5.0分
其他
Good check-in and service. It was great having "floating floors" and no carpet in the room. Giving a cleaner feeling.
卫生状况一般，早餐选择很少，不让提前登记入住
一切都很棒，我很喜欢早餐！
地理位置绝佳，服务一流，员工优秀，早餐美味，酒店位置超赞，旁边就是商场，停车场里还有一家很棒的餐厅，一切都太完美了！
对于我们旅途中的过夜停留来说，这家酒店还不错。它很干净，前台人员也很友好。
地理位置优越，附近有很多餐厅
The hotel is pretty rundown. Our room was not clean. Lots of dust and hair in the bathroom.
Comfortable bed. Kind of a stagnant smell upon waking in the room. Heat/ac unit seemed old. Tiny ants were seen in the bathroom.
You get what you pay for. Cheap motel. No daily cleaning of your room. Outdated. Tiny beds. Not enough sheets.
hotel was very noisy, every time the door opened, you could hear it. could hear the front desk talking to guests, I asked for a ground floor room, the curtains didn't close, so it was parking lot lit, into the room, plus, little privacy. Walls had dents and paint missing, behind bathroom door, was dirty, as well as under the sink. If you just need a place to sleep, its okay, for anything else, not good.
Good check-in and service. It was great having "floating floors" and no carpet in the room. Giving a cleaner feeling.