酒店回复: Thank you for sharing your concerns about the ongoing renovations at our hotel. We understand that construction can be disruptive, and we sincerely apologize for any inconvenience this may have caused during your stay.Renovations are essential for maintaining and enhancing the quality of our facilities, ensuring that we continue to meet and exceed guest expectations. While these improvements are underway, we strive to minimize disruptions and maintain the high standards of service you expect.Regarding room rates, it's common for hotels to adjust pricing during renovation periods. Some establishments may offer lower rates to reflect the temporary inconveniences guests might experience. However, this practice varies by hotel and is influenced by several factors, including the scope of renovations, the hotel's location, and market demand. In some cases, hotels may maintain standard rates, especially if renovations are limited to specific areas or are expected to be completed swiftly.We value your feedback and are committed to ensuring your comfort. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to our management team. Your satisfaction is our top priority, and we appreciate your understanding as we work to improve our facilities for all our guests.Thank you for choosing to stay with us.
3.0分
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翻译提供方：Google
酒店条件不太好。工作人员和清洁度都还不错。
2.0分
情侣出游
No where to place the towels in the bathroom. The breakfast choice was very poor and limited. Need to do better
1.0分
家庭亲子
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Where do I start? The rooms were horrible. Peeling wallpaper, yellow stains on the ceiling, safety lock/latches have been removed, long black hair all over and in the bedding, door to bathroom was literally covered in black dirty finger marks, outlets did not work or were so loose that our phone charger fell out. People loitering outside of the front main doors made you feel unsafe to park your vehicle for overnight. The hallways were left with laundry bins filled with dirty laundry, toilets to be installed and other items. This hotel was under renovation however it seemed that no attempts were made to keep it clean for guests. There should also have been continental breakfast included with our booking however this was closed due to the renovations- our bill was not adjusted down to reflect this. I would not recommend staying at this hotel.
员工很好
这家酒店太糟糕了。房间看起来像是还在装修，味道也很难闻。浴室门关不上，也没有锁。走廊很脏。而且前台一点也不专业。绝不推荐家庭入住。
一般般
糟糕透了
工作人员很友好，但房间很脏。空调噪音很大。浴室很脏，浴缸里有头发和毛发。淋浴坏了。墙壁很脏。糟糕透了。早餐简直是笑话。他们不提供早餐。如果你想要的话，他们会给你留一些面包、一些果酱和一台简单的咖啡机。这是我第一次也是最后一次住在这里。我不推荐。我花了不少钱，却只得到了一次糟糕的体验。千万别在这里浪费时间。*********应用程序上的照片都是假的。我很失望。我浪费了我的钱。
我们被安排了一间无障碍客房，而我两天前预订时并没有提出这个要求。淋浴间的地板没有打扫干净。只有一块面巾，洗手池也没有塞子。我们退房时，早班的接待员服务非常好，并且非常抱歉。早餐吧台不新鲜，华夫饼的面糊也少了。房间和网站上的图片不一样，我们也没有被告知他们会从我们的信用卡中扣留200英镑的押金，为期三天。我们夫妻俩并不难相处，但很遗憾，我们不会再预订其他戴斯温德姆酒店了。
他们仍在装修，有一些小瑕疵，但总体来说，价格实惠，住宿体验很棒。
非常友好热情。
我不太喜欢这家酒店正在装修。房价应该更便宜一些。
酒店条件不太好。工作人员和清洁度都还不错。
No where to place the towels in the bathroom. The breakfast choice was very poor and limited. Need to do better
Where do I start? The rooms were horrible. Peeling wallpaper, yellow stains on the ceiling, safety lock/latches have been removed, long black hair all over and in the bedding, door to bathroom was literally covered in black dirty finger marks, outlets did not work or were so loose that our phone charger fell out. People loitering outside of the front main doors made you feel unsafe to park your vehicle for overnight. The hallways were left with laundry bins filled with dirty laundry, toilets to be installed and other items. This hotel was under renovation however it seemed that no attempts were made to keep it clean for guests. There should also have been continental breakfast included with our booking however this was closed due to the renovations- our bill was not adjusted down to reflect this. I would not recommend staying at this hotel.