酒店回复: TravelingMamaGlv, thank you for sharing your feedback. We’re glad you enjoyed the peaceful atmosphere at Residence Inn Salt Lake City Airport and appreciated the attention to cleanliness. Your comments regarding room condition and breakfast options are valued and will assist in our ongoing efforts to provide a comfortable experience. We hope to see you again soon.
4.0分
家庭亲子
原文
翻译提供方:Google
非常好的酒店,只是我们女儿的床没有整理好,我们得主动要求整理。
房间风扇一直转,噪音很大。
周末早餐只在7点供应,如果你9点起飞,就没法吃早餐了。
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酒店回复: Sophie, thank you for sharing your feedback about your recent visit. The team at Residence Inn Salt Lake City Airport is glad to hear that you appreciated many aspects of your stay. Your comments about the room setup, air system, and breakfast hours have been noted, and we strive to make each guest experience as seamless as possible. We hope to welcome you again soon.
酒店回复: Arindam, thank you for sharing your experience. The issues you encountered are not reflective of the service standards our team strives to provide. Your feedback regarding the room and the front desk interaction is invaluable and will be reviewed with the team. Thank you for bringing this to our attention.
4.0分
其他
原文
翻译提供方:Google
中等偏好
飞行前短暂停留。基本还行,干净整洁,但多个装置有些“老化”,水龙头松动等
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酒店回复: Hello Rebecca,Thank you for sharing your feedback! We're glad to hear that your stay was generally positive and that the room was clean. We apologize for the issues with the fixtures, and we will be addressing these maintenance concerns to improve the experience for future guests. We hope to welcome you back for another stay soon!
酒店回复: Paul, we are thrilled to learn that your stay at the Residence Inn Salt Lake City Airport offered a convenient solution before your flight and that you appreciated our breakfast. We also recognize that our location can occasionally result in noticeable noise levels and we appreciate your understanding. We're also glad you noticed our move towards cashless transactions, which is one of the changes we've implemented to streamline service. We hope to welcome you back in the near future. Safe travels!
一如既往的满意
所有住宿地点都很舒适,而且去市中心和机场都很方便。
That you can cook in the hotel is good leverage to choose there. Your dishes are very colorful.^^
贪婪的经理真是太糟糕了。我提前四个月预订了一套两居室套房。入住当天早上,酒店发了一封邮件,让我提前入住并告知我预计到达时间,我回复了邮件。我还在酒店App上登记了入住。抵达盐湖城后,酒店给我留言说:“由于不可预见的情况,目前房间已满,无法满足我的预订。” 他们帮我安排了附近Springhill Suites的房间,但那只是一间带两张双人床的单人间(我和一位同伴一起旅行),而不是我预订的套房,而且价格和套房一样!我走到酒店想和经理沟通,但她却不理我。我联系了一位主管,她真诚地向我道歉,并说我不应该被挤到这个房间。他们本来还有空余的单人间可以住。但到现在为止,他们还没有退还房费,也没有加我承诺的积分(这些积分甚至不够预订我支付的房间)。那可能是我最后一次入住万豪酒店!
我喜欢干净安静的房间,但房子有点破旧。我们卧室门后面底部缺了一块。早餐区有各种各样的燕麦片配料,可惜燕麦片锅坏了,所以没有燕麦片。
非常好的酒店,只是我们女儿的床没有整理好,我们得主动要求整理。
房间风扇一直转,噪音很大。
周末早餐只在7点供应,如果你9点起飞,就没法吃早餐了。
前台的 Jeri 绝对是最好的。我来晚了,非常疲惫和暴躁,她立即让我恢复了平静。她非常善良和开朗,她一开口说话就改变了我的心情。
远离
在极热的 100 华氏度的天气里,我们房间的空调整晚都无法使用。前台(晚班/夜班)不合作,不专业,听起来这在这家酒店很正常。对我们来说,这是一次糟糕的经历。该地区有很多机场酒店,所以远离这家。
中等偏好
飞行前短暂停留。基本还行,干净整洁,但多个装置有些“老化”,水龙头松动等
这是您在盐湖城乘飞机抵达后、开始游览犹他州之旅前住宿的好地方。非常干净安静。床很舒服,但只有一张大号床。我认为房间的配置无法容纳特大号床的大小。淋浴和厕所与水槽区分开,可帮助两个人高效地为一天做好准备。淋浴足够,但不是很好。这不是我们的出差,但房间里有一张大小合适的桌子和工作区,还有充足的插座。工作人员友好而能干。附近没有很多餐馆,但 5 英里左右有几家。早餐很好,有真正的盘子、玻璃杯和餐具!
第二天早上航班前一晚住得很好。包含的早餐很棒。位置比较吵(州际公路和机场),如果你想睡懒觉(早上6点以后)。前台不接受现金支付(这是个趋势),所以有正确的账单可以支付清洁工的小费。