酒店回复: Dear Guest, Thank you for sharing your experience. We appreciate your feedback about the key card issue and will make sure it is communicated to the appropriate team for review. We're glad you enjoyed the complimentary breakfast and hope you found some items to your liking. We continually strive to improve our services and hope you will consider staying with us again in the future to experience any updates we may implement.
酒店回复: Hello Luiz,We appreciate your feedback on the overall facilities and reception services during your stay. We take all guest comments seriously to improve our services. For any concerns regarding housekeeping, we encourage guests to contact our management team for further assistance and to ensure a pleasant stay experience moving forward.
酒店回复: Hello Michelle,Thank you for sharing your positive experience with us! We're thrilled to hear that Ms. Tiffany made such a lasting impression with her exceptional service. Our team strives to provide memorable stays for all our guests, and your feedback truly encourages us. We look forward to welcoming you back in the future for another amazing stay.
酒店回复: Hello James,I'm sorry to hear about the inconvenience you experienced during your stay. We strive to accommodate all our guests' needs and regret the delay in having your room ready upon arrival. We apologize if the breakfast options did not meet your dietary requirements and for any miscommunication regarding room service. Your feedback is valuable and will be shared with the team for improvement.
3.0分
商务出差
原文
翻译提供方：Google
没有可用的数字钥匙
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酒店回复: Hello Juan,Thank you for sharing your experience regarding the digital key. We understand how this feature adds convenience to your stay. Your feedback is valuable, and we will ensure it is considered for future improvements. We appreciate your understanding and hope to welcome you back for a better experience next time.
4.0分
商务出差
原文
翻译提供方：Google
早餐本来可以更好
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酒店回复: Hello Marquarette, Thank you for your feedback regarding the breakfast. We continually strive to enhance our food offerings and appreciate your input. Your thoughts will be shared with the team for future improvements. We hope to have the opportunity to welcome you back and provide you with an even better experience next time.
2.0分
情侣出游
原文
翻译提供方：Google
服务可以更好
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酒店回复: Hello Ralf,Vielen Dank für Ihr Feedback. Wir bedauern, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Ihr Kommentar zur Servicequalität wird intern weitergegeben, da wir stets darum bemüht sind, unseren Gästen den bestmöglichen Aufenthalt zu bieten. Ihre Anregungen sind wertvoll, um Verbesserungen zu erzielen und wir hoffen, dass Sie uns in der Zukunft eine zweite Chance geben.
4.0分
情侣出游
原文
翻译提供方：Google
床的舒适度
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酒店回复: Hello Ciji,Thank you for your feedback regarding the bed comfort during your stay. We take guest comments seriously as they help us enhance our offerings. We encourage you to share more about your experience with management to ensure your voice is heard. Your insights are valuable to us as we strive to improve our guest experience in the future.
酒店住宿
酒店总体还行，就是房卡每次都不好用，所以每次都得自己先开门。不然的话，我们得互相照应，互相让进。早餐是免费的，味道还可以，不过毕竟是免费的。
我们住了一周，房间宽敞干净，非常舒适。小厨房设施齐全，可以轻松悠闲地享受酒店时光。早餐也不错，只是有些日子水果选择有点少。以后还会再来，从那里去沃斯堡地区很方便。
住宿地点
避免住在一楼，因为周末很多家庭认为你不需要睡觉，结果在楼上的公寓里跳上跳下，跑来跑去，所以最好住在顶楼。
酒店不错，服务差
酒店设施、房间、浴室和休息室都很好。接待服務良好。我想对房间的日常清洁做一点说明，我不得不在三天内要求清洁三次，但即便如此，清洁效果仍然很糟糕。卫生纸和毛巾短缺。很遗憾！！
蒂芙尼女士太棒了！她让我们的住宿体验棒极了。她的热情好客、友善和周到都非常出色。我一定会再次入住这里
不开心
我们6点半到的房间还没准备好。经过5个小时的医生诊治，却没能去房间，真是令人失望。我是糖尿病患者，早餐除了煮鸡蛋外，并不适合糖尿病患者。我们入住期间没有被告知不能享受客房服务。所以，当我们晚上10点半回到房间时，发现房间既没有打扫，也没有换上干净的毛巾，我们一行人都非常沮丧。
没有可用的数字钥匙
早餐本来可以更好
服务可以更好
床的舒适度